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Pestana Palms Ocean Aparthotel

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#13 of 86 Hotels in Funchal
Certificate of Excellence
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427 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Southampton, United Kingdom
Reviewed 2 weeks ago

We were lucky enough to be offered a time share apartment through friends. This was our second visit, and it was so relaxing. Would love to visit again in the future. Staff helpful, nothing was too much trouble. Lovely location, not too far from the centre. Many nice restaurants nearby. Beautiful.

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Helpful?
Thank Janice B
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your recent stay at the Pestana Palms and also for sharing your positive feedback on this website. It was a pleasure to have you among us and we hope to have the opportunity to welcome you in a near future and provide you with more memorable moments. Best regards, Rubina Campos - Guest Relations

Днепропетровск, Украина
Reviewed 3 weeks ago

At the beginning of November we spent 2 weeks there. There were three of us: my wife, son and me. It was wonderful vacation. The position of the hotel is probably the best in Funchal. It is 20 minutes walking from Funchal down town, there is a supermarket across the street, Lido promenade is just near it. Also the direct...

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Helpful?
Thank alkinl
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your recent stay at the Pestana Palms and also for sharing your positive feedback on this website. We were very glad to understand that you have truly enjoyed your stay with us. Please rest assured that we will continue doing our best so that you may come back in a near future. Best regards, Rubina...

radnorshire
Reviewed 3 weeks ago

We visited Madeira for the second time this year in October having joined the Pestana Options plus scheme on our first visit in February. We were very pleased with the standard of care taken by all the staff, gardeners, cleaners, waiting staff and owner relations staff etc. The studio was large, comfortable and well equipped and we had a fabulous...

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Helpful?
Thank radnorrover
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your recent stay at the Pestana Palms and also for sharing the details about your positive feedback on this website. We were happy to read all your comments about your stay with us, about hotel facilities, service provided, accomodation, etc. We understand that you have really enjoyed your stay and would like to thank you...

Sidmouth, United Kingdom
Reviewed 31 October 2016

This is our second visit to this quaint aparthotel. We are "owners" of a timeshare in Alvor and have also been to several other Pestana properties in Funchal. We therefore know what standards to expect. We chose The Palms for its seaside location and convenience of local restaurants, supermarket and access to buses, though we can walk into Funchal in...

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1Thank ecclescake13
PestanaPalms, Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear guest, Thank you for choosing Pestana Palms as your holiday accommodation. With regards to the services mentioned, please note that our Hotels do not have the same variety of services. You may check our Hotels' services at our website for future stays. Pestana Palms offers one outdoor pool with a separate children's pool, direct access to the sea and...

Reviewed 30 October 2016

Just back from a fabulous week at the Pestana Palms. We chose this hotel from the Pestana hotel chain because of the location, direct access to the ocean and on-site dive centre. Unfortunately, because of high winds and waves were were unable to dive during our stay but the week was incredibly enjoyable nonetheless. Daily visits to the pool, the...

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Helpful?
Thank Rachel N
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Mrs. Rachel, Thank you very much for choosing Pestana Palms for your recent stay in Madeira Island. We were very glad to receive your positive feedback, both regarding the hotel and its facilities, and also regarding the team, for which we thank you for. We have passed your comments to the staff members so that they shall be aware...

highland
Reviewed 27 October 2016

WE went here in September 2017, and would recommend it to anyone, it was a great hotel / apartment, and a great area which had lots to see and do without going to far, the main town of Funchal is within walking distance or there are buses going back and forward frequently

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Thank jmacn
PestanaPalms, Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear guest, Thank you for taking some time in writing a review about your last stay at Pestana Palms. Looking forward to welcome you back in a near future. Kind regards, Sara Veríssimo - Unit Supervisor

Edinburgh
Reviewed 18 October 2016

Have just returned from a lovely relaxing week spent at the Pestana Palms. The hotel is right by the sea, with the main 'round' accommodation building built on the cliff's edge, so all the rooms have stunning sea views, and are spacious and light. It was very relaxing falling asleep at night to the sound of waves hitting the cliffs...

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Helpful?
Thank Guest25
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, We would like to thank you for your comments regarding your recent stay at our hotel, which were passed to the whole team. Thank you very much for your excellent feedback. We were naturally pleased with your words through which we can see that hard work and dedication are recognized, always bearing in mind our guests happiness and...

Reviewed 6 October 2016 via mobile

Really much better than I imagined. We were bumped here from the Pestana Promenade and it's relaxed - almost IN the sea. Service is good. Breakfast with sea view. Not pompous like some of the grander places

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Thank Drew H
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you very much for your recent stay at the Pestana Palms. We were very glad to understand that you have enjoyed your stay with us, and hope to welcome you in a near future in our Hotel and in the beautiful Madeira Island. Best regards, Rubina Campos - Guest Relations

Harrogate
Reviewed 4 October 2016

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Thank Stephen P
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Bolton, United Kingdom
Reviewed 1 October 2016 via mobile

Any nearer the ocean it would be in it ! Our room (311) faced towards the sunset. It's view across the pool, to the ocean was fabulous. Breakfast was on the other side of the building so we sat on the balcony watching the sunrise over the ocean, it was beautiful. There was plenty to choose to eat. This included...

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Thank mal_cheetham
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Mr. Cheetham, It was with great satisfaction that we have received your feedback regarding your first stay with us and we have much apreciated all your sincere words and the fact that all services provided were up to your expectations. Such a detailed description about us means that every single detail was kept in your memory, and that is...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Pestana Palms Ocean Aparthotel

Address: Rua Gorgulho 15 17, Funchal, Madeira 9000-107, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $102 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Palms Ocean Aparthotel 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Pestana Palms Ocean Aparthotel Hotel Funchal
Pestana Palms Ocean Aparthotel Funchal
Pestana Palms Ocean Aparthotel Madeira/Funchal, Portugal
Hotel Style:
#13 Luxury Hotel in Funchal
#15 Family Hotel in Funchal
#19 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palms Ocean Aparthotel staff and other travellers.
18 questions
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Annan, United Kingdom
over a year ago
Glasgow, United Kingdom

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Questions? Get answers from Pestana Palms Ocean Aparthotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't view the hotel rooms as we were in a time share apartment, but looked like all rooms had a decent view.”
 of 5 bubbles 649janiceb, 20 Nov 2016 | Read review
“Facing the sea - but maybe they all do”
 of 5 bubbles radnorrover, 12 Nov 2016 | Read review
“Front views are the best”
 of 5 bubbles jmacn, 27 Oct 2016 | Read review
“Rooms facing pool and see offer the best views and all have balconies. You get the sun from about 11.00 am until sunset.”
 of 5 bubbles BrentS810, 8 Sep 2016 | Read review
“All rooms have a sea view.”
 of 5 bubbles 17MartinP, 31 Aug 2016 | Read review
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