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Pestana Palms Ocean Aparthotel

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#11 of 86 Hotels in Funchal
Certificate of Excellence
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Pestana Palms Ocean Aparthotel
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433 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Reviewed 5 days ago NEW

The Palms hotel & apartment was very good. Our 2 bed apartment was very clean, with excellent views / location. The room servicing was excellent. The apartment is getting a bit tired and needs to be refurbished. We would defiantly return and stay at the Palms again

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Helpful?
Thank Roger C
Louth, United Kingdom
Reviewed 1 week ago

We have stayed at the Palms before but this time we were there for 3 weeks. We did not have to change rooms as we thought we might, as it was a last minute booking. We decided to have more meals in the restaurant as the variety was wonderful. I can't eat a lot so the buffet was perfect. The...

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Helpful?
Thank Valerie T
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Mrs. Valerie T., First of all we would like to thank you for visiting the Pestana Palms once again. We would also like to thank you for your positive feedback regarding your experience during your stay, especially in what concerns our buffet presentation. We hope you have enjoyed the fireworks display from our rooftop and wish you a Happy...

Kelso, United Kingdom
Reviewed 1 week ago

Called here for afternoon tea and had a look around the hotel at the same time. The food and tea were delicious and very filling and i would recommend this to anyone.The tea consisted of scones of sorts with beautiful sandwiches and lovely cakes. We ate the lot.

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Thank Pat M
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Visitor, Thank you very much for your recent visit to our hotel. We were glad to hear that you have enjoyed our afternoon tea. Indeed, it is a service much appreciated by our guests and visitors, with a good variety of sandwiches, typical homemade cakes and scones. The tea served is made with herbs grown in hotel gardens. We...

Norwich, United Kingdom
Reviewed 2 weeks ago via mobile

We own two weeks timeshare in February at the Palms, but, following our visit last year we were strongly advised to go for the celebrations at the new year. Are we glad we took their advice!! Many years ago we fell in love with the Park hotel in Alvor and didn't think that anywhere could rival it but the Palms...

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2Thank Keith B
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Mr. Keith B., First of all we would like to thank you for your recent stay at Pestana Palms and also for taking the time posting your positive feedback on this website. It was with great pleasure that we have read your comments, for which we thank you for. We were very glad to understand that you have truly...

Dunblane
Reviewed 4 weeks ago

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1Thank josephmL912FH
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Glasgow, United Kingdom
Reviewed 13 December 2016

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Thank louiseblair609
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Manchester, United Kingdom
Reviewed 6 December 2016

Long weekend in Pestana Palms - superior studio room. Room number 811 - fantastic view - great room - very spacious. The breakfasts had excellent variety, plenty of fruit - great - the staff - brilliant - nothing too much trouble. The room has the needful to cook a meal - hobs - fridge - sink etc..... that's a big...

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1Thank Kiarainn
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you very much for your recent stay at the Pestana Palms. Thank you also for posting your comments on this website with very detailed information about the Hotel and its surroundings. We hope to welcome you in a near future. Best regards, Rubina Campos - Guest Relations

Southampton, United Kingdom
Reviewed 20 November 2016

We were lucky enough to be offered a time share apartment through friends. This was our second visit, and it was so relaxing. Would love to visit again in the future. Staff helpful, nothing was too much trouble. Lovely location, not too far from the centre. Many nice restaurants nearby. Beautiful.

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1Thank Janice B
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your recent stay at the Pestana Palms and also for sharing your positive feedback on this website. It was a pleasure to have you among us and we hope to have the opportunity to welcome you in a near future and provide you with more memorable moments. Best regards, Rubina Campos - Guest Relations

Днепропетровск, Украина
Reviewed 14 November 2016

At the beginning of November we spent 2 weeks there. There were three of us: my wife, son and me. It was wonderful vacation. The position of the hotel is probably the best in Funchal. It is 20 minutes walking from Funchal down town, there is a supermarket across the street, Lido promenade is just near it. Also the direct...

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1Thank alkinl
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your recent stay at the Pestana Palms and also for sharing your positive feedback on this website. We were very glad to understand that you have truly enjoyed your stay with us. Please rest assured that we will continue doing our best so that you may come back in a near future. Best regards, Rubina...

radnorshire
Reviewed 12 November 2016

We visited Madeira for the second time this year in October having joined the Pestana Options plus scheme on our first visit in February. We were very pleased with the standard of care taken by all the staff, gardeners, cleaners, waiting staff and owner relations staff etc. The studio was large, comfortable and well equipped and we had a fabulous...

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2Thank radnorrover
PestanaPalms, Guest Relations Manager at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your recent stay at the Pestana Palms and also for sharing the details about your positive feedback on this website. We were happy to read all your comments about your stay with us, about hotel facilities, service provided, accomodation, etc. We understand that you have really enjoyed your stay and would like to thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Pestana Palms Ocean Aparthotel

Address: Rua Gorgulho 15 17, Funchal, Madeira 9000-107, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $106 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Palms Ocean Aparthotel 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Pestana Palms Ocean Aparthotel Hotel Funchal
Pestana Palms Ocean Aparthotel Funchal
Pestana Palms Ocean Aparthotel Madeira/Funchal, Portugal
Hotel Style:
#11 Luxury Hotel in Funchal
#15 Family Hotel in Funchal
#19 Romantic Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palms Ocean Aparthotel staff and other travellers.
18 questions
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Annan, United Kingdom
over a year ago
Glasgow, United Kingdom

See all questions (18)

Questions? Get answers from Pestana Palms Ocean Aparthotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments on the west side have the sun most of the day”
  • Sunset
 of 5 bubbles rogercR9411WR, 15 Jan 2017 | Read review
“room 815 for fantastic sea view.”
  • View from room 1412
 of 5 bubbles ValerieT541, 11 Jan 2017 | Read review
“most rooms have a sea view.”
 of 5 bubbles PatM282, 9 Jan 2017 | Read review
“the tower - room 811 - views - views - views.”
 of 5 bubbles Kiarainn, 6 Dec 2016 | Read review
“Didn't view the hotel rooms as we were in a time share apartment, but looked like all rooms had a decent view.”
 of 5 bubbles 649janiceb, 20 Nov 2016 | Read review
5 of 5
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