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Porto Santa Maria Hotel

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Porto Santa Maria Hotel
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1,627 Reviews from our TripAdvisor Community

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Showing 1,448: English reviews
Essex
Reviewed today NEW

Have just returned from another great stay at the Santa Maria, once again staff fantastic and can't do enough to assist, however, I was saddened and disappointed at the lack of Christmas decorations this visit, the area leading up to and including the bar had no decorations at all, usually the bar area has a few but this year nothing,...

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Thank frascatti
Staffordshire, United Kingdom
Reviewed 2 days ago NEW

We stayed here over the Christmas period. A good choice. The hotel is in a great position overlooking the harbour & close to many amenities. A sea view room is a must. The room was large & well appointed. Gala dinner on Christmas Eve was excellent in all aspects...the food, the presentation & the service. The staff were welcoming &...

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Thank mabel13
Warwickshire
Reviewed 3 days ago NEW

We stayed here recently, our first time in Madeira. We received an extremely warm welcome and it was clear our name was known. Our bags were placed in our room without me saying my name. The room was large and spotless, and the bed comfortable. Breakfast was plentiful with a wide choice. All the staff were friendly and helpful. I...

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Thank WarwickshireMonty
Watford, United Kingdom
Reviewed 1 week ago

This Hotel manages to maintain it's excellent service year on year. From the warm welcome to the well appointed, clean and comfortable rooms to the great food in the Restaurant. The happy hour in the Captains Bar is amazing and always busy. Not surprising when the excellent cocktails only cost 3.50 euros each ! The New Years Eve Gala dinner...

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Thank Jenny R
Glasgow, United Kingdom
Reviewed 1 week ago

We have just returned from this wonderful hotel. We had two weeks that included new year. From the minute we arrived everything was splendid. Our luggage was taken from the taxi to our room , we were welcomed at reception with smiles and hand shakes. The room was very comfortable, fantastic beds and kept spotlessly clean by the friendly, hard...

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Thank Evelyn S
Reviewed 1 week ago via mobile

Stayed for 2 weeks over the Christmas period. Room booked was for a full ocean view but was given a side view. I addressed this at reception straight away and Carla organised a new room with in 15mins! She was fantastic! She couldn't do anymore for us. The rooms/hotel itself was super clean, food was great and the atmosphere was...

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Thank SorayaDS
Oslo, Norway
Reviewed 1 week ago

Stayed a week for New Year and booked a sea view room almost a year in advance. Room 107 was a big dissapointment. Could barely see the sea at an angle. Complained and was told they would try to change, but they never came back. Spa closed sunday and monday. No minibar / tea in room that smelled of smoke...

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Thank AinaK2013
Inverness, United Kingdom
Reviewed 1 week ago

We were delighted to find that the high quality of service which we had experienced at the Porto Santa Maria last year had been maintained.This high quality of service is offered throughout the hotel , from management to cleaning staff--unobtrusive and professional. Location of hotel is perfect for anyone with mobility problems--it is situated adjacent to the promenade . A...

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1Thank Mary S
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Thank you for your review, I’m glad to learn that you enjoyed Madeira , the hotel facilities and service. I hope to welcome you back in a near future. Yours Truly Carla Bacanhim

Guernsey, United Kingdom
Reviewed 1 week ago

Great location , right on the sea-front ,next to the cable car &bus station , the hotel is in the old quarter , lots of restaurant's right outside , the hotel's main entrance. The hotel is kept very clean (room's & general area's ) breakfast buffet is very good with both hot & cold choices . Bar menu is a...

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1Thank H7037VPandrewm
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again in 2018. Yours truly Carla

Preston, United Kingdom
Reviewed 2 weeks ago

The hotel is situated in a perfect position on the front overlooking the sea. The staff are very helpful and friendly. We stayed bed and breakfast and the food at breakfast was the best variety and options we have ever come across abroad. The rooms are very well equipped with a small kitchen area with a fridge and kettle etc....

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3Thank June W
Carla_Bacanhim, General Manager at Porto Santa Maria Hotel, responded to this review

Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Carla

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 

Additional Information about Porto Santa Maria Hotel

Address: Avenida Mar e Comunidades Madeirenses 50 | Porto Bay, Funchal, Madeira 9004-506, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $197 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porto Santa Maria Hotel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel Madeira/Funchal, Portugal
Hotel Style:
#7 Spa Hotel in Funchal
#9 Romantic Hotel in Funchal
#9 Luxury Hotel in Funchal
#21 Family Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Porto Santa Maria Hotel staff and other travellers.
72 questions
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Belfast, United Kingdom
Newcastle, United Kingdom
6 months ago

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Questions? Get answers from Porto Santa Maria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is a must”
  • The garden at night from our balcony
 of 5 bubbles 835jennyr, 11 Jan 2017 | Read review
“Sea view worth the extra”
 of 5 bubbles EvelynS185, 11 Jan 2017 | Read review
“Make sure you really get the sea view as promised. 101 - 102 - 103”
 of 5 bubbles AinaK2013, 9 Jan 2017 | Read review
“Front facing , ocean view nice size with small kitchenette & small balcony”
 of 5 bubbles H7037VPandrewm, 5 Jan 2017 | Read review
“Sea view and balcony a must”
 of 5 bubbles junew847, 4 Jan 2017 | Read review
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