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Pestana Carlton Madeira

2,462 reviews
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Traveller (1446)
Room & Suite (515)
Pool & Beach (307)
Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“garden pool”(48 reviews)
“atlantic pool”(42 reviews)
“sea view”(201 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,462)Write a Review
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All reviewsgarden poolatlantic poolsea viewtaverna restaurantbuilding sitelovely hoteltea bagstime shareold townjunior suitesalt waterbuilding workbed and breakfastsea waterhalf boardgreat facilitieslarge hotel
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21 - 25 of 1,743 reviews
Reviewed 3 weeks ago

If you cannot afford to upgrade to a sea-view room, or are a light sleeper, take ear plugs. Night noise in the mountain-view rooms was significant and affected my sleep throughout my stay. On the positive side, the breakfast buffet is superb with quantities of...More

Review collected in partnership with this hotel
Thank lynnlT2339EQ
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear lynnlT2339EQ Thank you very much for your wonderful review about your recent stay at the Pestana Carlton Madeira Hotel. Your feedback is very much appreciated and it shows how much you have appreciated the whole stay. We are delighted to read how much you...More

Reviewed 3 weeks ago

We stayed in a spacious 'beach club studio', which, despite the label, included separate bedroom, kitchenette, sitting room and two bathrooms. Plenty of space on balcony and sunlounges on a large terrace (on the third floor). We had one meal in the restaurant, a fish...More

2  Thank 295horace
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear 295horace, The Pestana Carlton Madeira Hotels thanks you for your comments regarding your stay at Pestana Carlton Madeira Hotel. It is always a pleasure to receive positive and constructive feedback. All suggestions are welcome and taken in consideration by the Management. We would like...More

Reviewed 3 weeks ago

Lovely hotel, staff friendly and helpful, facilities are 1st class. Loved the pool area and the Health Spa. Restaurants are excellent especially the Taverna where we had a great evening meal. Hotel is very comfortable, housekeeping services the rooms to a high standard although the...More

1  Thank johnsalmon275
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear Mr. johnsalmon275, Thank you very much for taking the time to write such a fantastic review regarding your recent stay at Pestana Carlton Madeira Hotel and share it with other travelers. We were delighted to learn you had a very enjoyable time with us!...More

Reviewed 3 weeks ago

Pool view room best choice as view is great and balcony is large with sun loungers. Hotel Location excellent .close to many restaurants Pool is lovely. Breakfast good and can be eaten outside. Our 4 stay.More

Review collected in partnership with this hotel
1  Thank kath945
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear kath945, Thank you for your many visits and latest comments. We were happy to know that you have enjoyed another holiday experience with us. We sincerely hope that through your return visits you feel well taken care, as we believe that makes the difference....More

Reviewed 3 weeks ago

Our First visit to his hotel was certainly not disppointing. We have stayed with this group before and have never been disppointed and so it was again. Close enough to the Town and the harbour just a few minutes walk away, through lovely gardens and...More

Thank macansan
Response from GSMPCM, Guest Relations Manager at Pestana Carlton MadeiraResponded 2 weeks ago

Dear macansan, Thank you for your kind loyalty to the Pestana Hotels & Resorts and for your kind positive review. We were delighted to read about your stunning experience at the Pestana Carlton Madeira Hotel. We will share your comments with our team that will...More

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134567349
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#10 Family Hotel in Funchal
#23 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Funchal
#6 Business Hotel in Funchal
#10 Family Hotel in Funchal
#23 Spa Hotel in Funchal
#27 Romantic Hotel in Funchal
#31 Luxury Hotel in Funchal
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1446)
Room & Suite (515)
Pool & Beach (307)
Dining (182)
Amenities (114)
Family and Play Areas (13)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
debra138
9 February 2018|
AnswerShow all 4 answers
Response from Sarcyyy | Reviewed this property |
Only upon arrival (I think you get a couple of coffee and tea packets) but then they charge 5 EUR per refill/day, but we didn't use it because we had breakfast included and everything was free there (we recommend the... More
1
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Colin W
5 February 2018|
AnswerShow all 3 answers
Response from Sarcyyy | Reviewed this property |
very small, we didn't really use it and they only have a couple of full "lying" loungers, others are awkward chair-like loungers and not very comfortable (metal). would not recommend spending time indoors
1
Vote
Jenny W
22 October 2017|
AnswerShow all 6 answers
Response from NPAArabians | Reviewed this property |
if your budget allows - pick a junior suite with a sea view. floor 8 upwards (floor 6 is ground floor)
1
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12345650
Room Tips
"Sea view if necessary upgrade"
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"It only had sea views"
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"Ask for sea view."
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"Book sea view"
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