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Lti Pestana Grand

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1,721 Reviews from our TripAdvisor Community

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Showing 1,398: English reviews
Dundee, United Kingdom
Reviewed 2 weeks ago

Great hotel exceptionally clean and well looked after. Excellent breakfast although the coffee could do with being hotter but besides that there was a great choice and something to suit everyone. Shuttle bus regular to and from the hotel and good restaurants near hand if you want to stay close to the hotel. One gripe though .........why not replentish the...

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Helpful?
3Thank loobieloo1952
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear loobieloo1952, Thank you so much for choosing the Lti Pestana Grand Hotel, among many others in Madeira, to spend your holidays. It was our absolute pleasure taking good care of you. Thank you so much for your kind words and for recommending us to so many travelers. We are happy to know that you found the cleaning of the...

Luxembourg City, Luxembourg
Reviewed 2 weeks ago

Lovely hotel and location but some service reservations. People were friendly and helpful but some niggles spoiled the stay. Our room had a tea tray and kettle but no milk of any description when w asked the the maid she said that it was not provided. when we called the front desk, they sent up some milk via Room seervice....

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Helpful?
Thank tophergarr
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear tophergarr, First of all thank you so much for choosing our hotel among many others in Madeira. It was our pleasure to having you with us. Regarding your remarks and criticisms, the reason why we don’t put milk in the room is because of their short expiry date. In this case milk should be requested any time our guests...

County Donegal, Ireland
Reviewed 2 weeks ago via mobile

Had a great stay,cleanliness is very high. They don't do full board though which I prefer to make my stay stress-free. Dinner buffet is a bit disappointing as its quite pricey at 28euro and I expected it to be better quality for 5star so ate out the hotel mostly.breakfast buffet on the other hand is fantastic. staff are amazing and...

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Helpful?
1Thank Jaclyn H
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear Jaclyn H, Thank you so much for choosing Lti Pestana Grand Hotel to spend your holidays at our beautiful island as well as for sharing your experience with so many travelers around the world. On behalf of all our team, we would like to thank you for your most kind words and compliments towards them. We will make sure...

jersey channel islands
Reviewed 3 weeks ago

The property itself could be described as 5*. Spacious, very well maintained public areas and very comfortable rooms. The service, however, cannot be described as 5*. * Christmas Eve Check In. 350 euro charge to your credit card for any incidentals, way too much for a 6 night stay. * Christmas Eve Night Menu set at 80 euro a head!...

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Helpful?
2Thank eaglecreek
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear guest eaglecreek, First of all, we would like to thank you for choosing our hotel for your holidays in Madeira. We regret that we were not able to meet your expectations and present our most sincere apologies for it, as our main objective is to excess and provide our Guests with a memorable stay, we therefore appreciated your observations...

Plovdiv
Reviewed 3 weeks ago via mobile

We spent a week here,also New Year Eve.The experience was worth every cent.The place is wonderful,but what really makes it special is the extra effort of the personnel.We,I must confess,are not the most pleasant of customers.On check-in there was a little problem/more due to our travel agent/ and we did a great fuss about it.The front desk menager /Duerte/treated it...

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Helpful?
1Thank VanesaPlovdiv
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear VanesaPlovdiv, First of all I would like to thank you for choosing Lti Pestana Grand Hotel among many other hotels in our beautiful island. We are glad to know that you found our staff very helpful and efficient. On behalf of all our team, we would like to thank you for you most kind words and compliments towards them...

Bicester, United Kingdom
Reviewed 3 weeks ago

We arrived at the Pestana Grand on Christmas Eve for a short 3 day break. Firstly we booked this last minute and had an Easyjet flight from Gatwick (which was our first time) and I must say that we were really impressed with their overall no frills service. When we arrived we were told that as we were on Half...

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Helpful?
4Thank Malcolm B
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear Mr. Malcolm B, Thank you so much for staying at the lti Pestana Grand during Christmas Season. On behalf of all our team, we would like to thank you for your thoughtful words and preference. It is great to know that you were impressed with our overall services provided! It was our absolute pleasure taking care of you and...

Stansted Mountfitchet, United Kingdom
Reviewed 3 weeks ago

Check-in was lovely - the man was very friendly and offered us some madeira. Our room was large and the bed was comfortable. The pillows were far too thick and therefore rather uncomfortable and the carpet was a bit tired. The shower was great; warm and powerful. The balcony was perfect, I would definitely suggest get a sea view room...

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Helpful?
3Thank JustJo26
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear Mr.JustJo26, Many thanks for choosing our resort and for sharing your holiday experience. It`s great to learn that you have enjoyed your time with us . We appreciate your constructive feedback and we regret that the wifi didn´t work in you room. If you could be so kind to let us know the room number that you have stayed...

Northallerton, United Kingdom
Reviewed 4 weeks ago

This is the second time we have stayed here, if you want a quiet holiday in a first rate hotel this is the place for you. Its not as big as most of the other hotels i believe it has 170 rooms some others in Funchal you are looking at 700 +. The hotel is a good 30mins walk into...

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Helpful?
1Thank david h
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear david h, Many thanks for your visit and for sharing your experience with so many travelers and for recommending our resort with them. I am happy that you found our Hotel well located and shuttle service helpful. It is our pleasure to help our guests to visit Funchal city center. Once again on behalf of the lti Pestana Grand...

Reviewed 5 weeks ago

This is the year eight stay at the Grand, is it still a 5 Star hotel ? well yes. The welcome was warm, the accommodation comfortable, the view fabulous and the christmas decoration better than ever. Will we go back next year, yes.

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Helpful?
1Thank Keith B
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear Keith B, First of all, we would like to thank you for your loyalty and for choosing once more Lti Pestana Grand, as your hotel in Madeira. It was our absolute pleasure taking care of you. I am glad to know that you found our Christmas decorations better than ever. I will make sure the staff receives this feedback...

Plymouth, United Kingdom
Reviewed 19 December 2016

We have just returned from a 9 day break at this hotel. We had a great time again, we stayed there in May this year as well. This time we had a beautiful ocean facing room on the first floor. The room was immaculate and was maintained perfectly every day. All of the staff are well mannered and very helpful....

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Helpful?
1Thank vivjen92
Maria_da_Paz_Garcia, Manager at Lti Pestana Grand, responded to this review

Dear Viv & Jan Jenkins, Many thanks for spending some time in leaving your feedback about your recent stay at our resort. We would like to thank you for your most appreciated contribution. It was our absolute pleasure taking care of you and we look very much forward to welcome you back on your next stay at the Grand. Merry...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 

Additional Information about Lti Pestana Grand

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Price Range: $111 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity and Booking.com so you can book your Lti Pestana Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Madeira/Funchal, Portugal
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Romantic Hotel in Funchal
#11 Spa Hotel in Funchal
#12 Business Hotel in Funchal
#16 Luxury Hotel in Funchal
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Questions & Answers

Here's what travellers have asked, with answers from Lti Pestana Grand staff and other travellers.
103 questions
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Questions? Get answers from Lti Pestana Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any sea view up high.”
 of 5 bubbles gandsusan, 18 Jan 2017 | Read review
“Higher floor.”
 of 5 bubbles MargSuffolk, 18 Jan 2017 | Read review
“Enjoyed sea view”
 of 5 bubbles Brierdene, 15 Jan 2017 | Read review
“The more you pay the better the room.”
 of 5 bubbles RSSS_13, 15 Jan 2017 | Read review
“Upper floors are better in our opinion”
 of 5 bubbles FoodieFred, 7 Jan 2017 | Read review
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