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We first visited the Porto Bay resort last year, staying in the Eden Mar hotel which was excellent. We then decided to buy a week timeshare in The Residence. The apartments are huge and luxurious with amazing sea views. The staff are a delight- so...More
We had our first stay in our timeshare and what a fantastic experience. Our one bed apartment fulfilled all our expectations wonderful spacious accommodation with great service offered from all staff nothing was to much trouble to ensure a memorable stay.
I have been coming to this hotel every time I visit Madeira and I have had an extremely nice service.
All members of the personnel go the extra mile to make you feel pampered.
I always take the plan of breakfast included, a buffet with...More
We stayed at the residence with friends to see the New Year's Eve firework display. We asked for a quiet room with a garden view and were given just that. We would like to thank the hotel for giving us such a great one bedroom...More
Pleasantly surprised from the first moment. The hotel ticks all the right boxes. Good room, tick - actually great room (the upgrade was well appreciated) very spacious and kept clean daily. Good breakfast, tick, with lots of choice, local fresh food. Friendly and professional service...More
3 Thank tripdreamer1975
Response from Alexandre E, Gestor de Relações com o Cliente at The ResidenceResponded 2 weeks ago
Thank you for taking the time to write this wonderful review on our hotel. We are glad to hear that you had a pleasant stay with us and our team got kudos for the great service provided. Again, thank you for all ticks...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$156 - US$230 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#7 Romantic Hotel in Funchal
Non-Smoking Rooms ,
Number of rooms
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The complex itself is lovely and quiet. They have entertainment from bands most nights in the hotel bar areas, but the bars are quite well away from the Residence rooms, and the bands play at a very acceptable volume level... More
The complex itself is lovely and quiet. They have entertainment from bands most nights in the hotel bar areas, but the bars are quite well away from the Residence rooms, and the bands play at a very acceptable volume level. You can sometimes hear music from the bars on the sea front, and the next door hotel, from our room, but it normally doesn't worry us at all. It's often quite pleasant background music.
We have been 'owners' of a time share in the Residence for about 8 years, and our week is mid October. What we have noticed is that the strip of park/grass between the hotel and the sea seems to be being used more for 'events' by the Madeira residents - I think this only at weekends from memory. When we were there last October there was a charity event on one day, and during the day there was a sort of dance aerobics class going on most of the time. The music was pretty loud, and certainly not to our taste, but it ceased late afternoon, and normality was restored.
I would say that the positives definitely outweigh this negatives at the Residence. The accommodation and facilities are superb. I would recommend you don't cancel, but be prepared to head off into town, or take a walk, if you find an event, or too much noise, at the weekend.
Response from David4401 | Reviewed this property |
We use Madeira Airport Transfers shock you can find online. You can book a shared transfer or a private one and they are very reliable with clean comfortable vehicles. We book private Transfers and they are half the price... More
We use Madeira Airport Transfers shock you can find online. You can book a shared transfer or a private one and they are very reliable with clean comfortable vehicles. We book private Transfers and they are half the price of the normal taxi .
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"The garden side rooms are quieter and one bedroom suites very large."