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2018-02-04 2018-02-05
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    Dorisol Estrelicia

    Rua Casa Branca 98, Funchal, Madeira 9004-535, Portugal
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    2018-02-04 2018-02-05
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    US$53
    US$47
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    Traveller (194)
    Room & Suite (64)
    Pool & Beach (27)
    Overview
    • Excellent6%
    • Very good31%
    • Average36%
    • Poor18%
    • Terrible9%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Fitness centre
    Multilingual Staff
    Spa
    Meeting Rooms
    Tennis Court
    Shuttle Bus Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (432)
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    1 - 5 of 125 reviews

    Reviewed 3 weeks ago

    Well it's clean and the staff are friendly. Breakfast is good and rich food. The hotel is in good place. But the rooms are old-fashioned. The rooms are on the small side but functional. Door closures are very loud. Retro, pure 80's.More

    Thank Szabolcs B
    Response from DorisolHotels, Diretor de vendas at Dorisol EstreliciaResponded 3 weeks ago

    Thank you for your review of our Hotel Estrelícia. Indeed we are a good 3 star hotel very well situated and offer very good service. Most of our rooms are renovated, and we regret that you were not assigned one of them. As for the...More

    Reviewed 24 October 2017

    Firstly the reception staff at this hotel are possible the rudest people I have ever met, yes the hotel was busy but there was no need for such bad manners. The rooms I can only describe as prison cells with a kitchen area in a...More

    1  Thank NikkiC1985
    Response from DorisolHotels, Diretor de vendas at Dorisol EstreliciaResponded 26 October 2017

    Let us first of all apologize for our reception desk. We were very busy during your stay, but it is no excuse for rudeness. We will take steps to ensure it never happens again. We take your comments to heart and they will be passed...More

    Reviewed 14 October 2017

    Hotel was in an excellent location for Funchal and Lidos, also for transport around Island. The hotel was clean and staff pleasant and helpful. Our room was on top floor and not for people with height issues but our sea view was amazing. My husband...More

    Thank anita y
    Response from DorisolHotels, Diretor de vendas at Dorisol EstreliciaResponded 16 October 2017

    Thank you for such a positive review of our Hotel Estrelícia! We are delighted to learn that you enjoyed your stay with us and hope to welcome you back in the near future.

    Reviewed 10 October 2017

    Where to start with this place.. You encounter at first quite possibly the rudest reception staff ever. Followed by being given your key for what can only be described as a substandard prison cell. The room at first appeared clean until we woke up the...More

    1  Thank davidsmithy1985
    Response from DorisolHotels, Diretor de vendas at Dorisol EstreliciaResponded 16 October 2017

    What a different review from the one above, where clients loved our hotel, the food and the staff. We apologize for not having met your expectations, because we do try hard to please all our customers. We will strive to do better!

    Reviewed 6 October 2017 via mobile

    We were sent here for one night by Jet 2 holidays due to a flight delay, what a god forsaken place it is! Dated but to be fair it is clean. Reception staff very rude and could not care less. Rooms felt like prison cells....More

    Thank AlyBallyBee
    Response from DorisolHotels, Diretor de vendas at Dorisol EstreliciaResponded 16 October 2017

    We apologize for not having met your expectations, we are a good 3 star hotel and try hard to please all our customers, but you are obviously used to a superior standard of hotel. We do try our best to please all our customers!

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Shuttle Bus Service
    • Breakfast included
    • Meeting Rooms
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$45 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Spa Hotel in Funchal
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Otel, Expedia, Hotels.com, Cancelon, Travelocity, HotelQuickly, Orbitz, TripOnline SA and getaroom.com so you can book your Dorisol Estrelicia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Portugal >
    • Madeira Islands >
    • Madeira >
    • Funchal
    • Also Known As
    • Dorisol Estrelicia Funchal ,
    • Dorisol Estrelicia Hotel Funchal ,
    • Dorisol Estrelicia Madeira/Funchal, Portugal
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    Traveller (194)
    Room & Suite (64)
    Pool & Beach (27)
    Dining (11)
    Hotel & Grounds (122)
    Bathroom (6)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    tali1985
    22 January 2017|
    AnswerShow all 6 answers
    Response from 130,201 | Reviewed this property |
    Madeira is hilly but the route up to the hotel is pushchair friendly and the hotel has ramps and lifts. The food was fine not a lot of choice but edible. There were quite a few young children when we were there, they will... More
    1
    Vote
    Irving And Wend... M
    9 April 2016|
    AnswerShow all 2 answers
    Response from Annebo777 | Reviewed this property |
    There are some carafes of very inferior wine available but I would avoid. There is also a limited bar there. On the plus side within walking distance down the road is a good bar/restaurant that does fab cocktails!
    0
    Votes
    louisegough5936
    12 February 2016|
    AnswerShow all 2 answers
    Response from Annebo777 | Reviewed this property |
    No tea making facilities. Entertainment every evening although we did not watch it. No mini bar. We were half board and after the first night did not eat at hotel as food was grim! Breakfast sort of ok, but we prefered to... More
    0
    Votes
    Room Tips
    "Very tall so top rooms not good if you don't like heights. Lovely sea views from some rooms."
    Read review
    "Stay somewhere else"
    Read review
    "Go somewhere else. You have been warned"
    Read review
    "Ask for a Balcony"
    Read review
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