Eira do Serrado Hotel & SPA

Eira do Serrado Hotel & SPA

Rua do Serrado Curral das Freiras, Funchal, Madeira 9000-421 Portugal
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Twin Standard
Room & Suite (108)
Dining (21)

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About

4.0
#54 of 95 hotels in Funchal
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Eira do Serrado Hotel & SPA is a modern and comfortable 4-star country hotel. Surrounded by stunning scenery, the Hotel will impress you with the beauty of its fascinating mountains and breathtaking views stretching to the lush valleys below. Nature is present from all rooms and public areas of the hotel. It is the perfect place for a holiday, calm, romantic and unforgettable in Madeira.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Hot bath
Free breakfast
Game room
Hiking
Children's television networks
Wifi
Sauna
Pool with view
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Billiards
Conference facilities
Banquet room
Meeting rooms
Hammam
Massage
Solarium
Steam room
Baggage storage
Gift shop
Non-smoking hotel
Sun terrace
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Private balcony
Room service
Cable / satellite TV
Bidet
Bathrobes
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Private bathrooms
Flatscreen TV
Walk-in shower
Hair dryer
Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mountain View
Quaint
Languages Spoken
English, French, Spanish, German and 1 more

Location

Rua do Serrado Curral das Freiras, Funchal, Madeira 9000-421 Portugal
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Madeira Airport
17.4 km
See all flights
Porto Santo Airport
268Reviews9Q+A24Room tips
Traveller rating
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Detailed Reviews
WeDreamOfTravel wrote a review Mar 2022
New Hampshire
3.0 of 5 bubbles
Like many things in life, this hotel has pros and cons. We enjoyed staying there, but there were aspects that underwhelmed us. Compared to the two hotels we had in Lisbon, both rated 5 stars, this is two levels below them.

The hotel is very quiet, so sleep won't be disturbed by rowdy bar patrons or traffic. The room was very clean, with bed and bath linens that looked, smelled, and felt clean and fresh. We liked the small enclosed balcony/sitting area that is separated from the main part of the room by French doors, but we saw no heating/cooling for it. The views cannot be beat as the hotel is perched atop a mountain with gorgeous scenic vistas on both sides. The reception employee was friendly, welcoming, informative, and helpful. Parking is free and readily available. The wifi worked reliably and easily. If you're looking for one hotel where you can spend all your vacation time, this might be a place to consider.

If you intend to drive around the island and discover small restaurants or bars, this is possibly not the right place for you. It is a short but potentially dangerous drive from Funchal center. We had a rental car and don't drink much, no more than 2 glasses of wine each (tops), but if you tend to consume a bit more (or something stronger) you may want to rethink staying here and driving yourself around. The road is winding and unforgiving, with a dangerously steep side. The breakfast buffet was unremarkable. We tend to eat breakfast early and prefer muesli, yogurts, breads, and fruits for breakfasts instead of typical hot American fare. Our second morning, there was only one spoonful of muesli, and no attendant in sight. Their croissants were nothing like the real pastries and you'll buy better ones at Walmart. The coffee comes only from a machine. The hotel's pool is probably safe to use due to a strong stench of chlorine that permeated the lobby and hallways. If you like to charge your devices next to your bed at night, you won't be able to do that here. Outlets were on the other side of the room.

Bottom line: this hotel was okay, but if we are ever fortunate enough to return to Madeira, we will stay somewhere else.
Read more
Date of stay: February 2022
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shabs593 wrote a review Feb 2020
Dunstable, United Kingdom
4.0 of 5 bubbles
We had visited Eira Do Serrado twice before as a day visit and liked the place.
On this visit we decided to spend a night there.
We reached the hotel at 12.30pm. The first thing the receptionist told us was that we were early and the check in time was 2pm. The hotel was nearly half empty and it made no sense to make an unwelcome remark. He proceeded to check us in and without asking how I would like to pay, he took the money of my credit card with which I had guaranteed the booking. He gave me a receipt without asking me to input my pin.
However the location of the hotel is super and the view from the room was breathtaking. All the rooms face the valley which houses Curral das Freiras. There is a scenic view point about half a mile from the hotel, from which you can see the whole of Crurral.
The hotel has a neat swimming pool and jacuzzi which we used. The hotel is isolated. Hence dinner was at the hotel. The menu was limited but the young lad serving us did his best to serve us a simple but enjoyable meal.
Our room was clean and comfortable.
Breakfast was self serve and there were the usual things in plenty but quality of some of the products was lacking.
After checking out, we took the walking path into the valley to reach Crurral. We descended about 1200 ft which took us about an hour. We took the yellow bus back to the hotel where our car was parked.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: All rooms have a view of the valley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swanny01 wrote a review Dec 2022
Oudenaarde, Belgium
5.0 of 5 bubbles
A beauiful place to stay and explore the nun’s valley below.with clear weather the view on the valley and surroundings is breathtaking…but you got to like isolated places at night..the comfort of the room compensates largely for that.in daytime lots of tourist buses and cars visit the place to enjoy the view at the “miradouro” viewpoint..and a drink or bite in the cafe that afheres to the hotel-restaurant.from the dining room you enjoy good food at very acceptable priced but the view through the panoramic windows is even free!
To get there may be challenging for some.as the -well signed and asphalted-road leading to the place is rather narrow and winding!
If 1thing is sure…i cannot wait to get back there!!
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mark t wrote a review Apr 2023
Canada
2.0 of 5 bubbles
This hotel may have been a 4 star in the 60s or 70s but it definitely isn't one now in my opinion!
The "spa" is not useable!
The balcony in the room was large with an awesome view but was filthy and in need of a serious pressure washing!
The room furniture is adequate but very basic and old!
The room itself was kept clean but is definitely showing its age and there were numerous water stains on the ceilings and walls with some moldy areas.
The hotel in general is tired and worn outI!
The quality of the breakfast is embarrassingly bad in every imaginable way!
The service and food in the dining room in the evening was good.
The very few staff at the hotel are nice and seem to be doing the best they can under the circumstances.
The location is breathtaking and worth a visit but I would recommend just doing a day trip and avoiding this sorry establishment.
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Date of stay: March 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DGE2014 wrote a review Jan 2021
Munich, Germany
4.0 of 5 bubbles
Hotel & Spa Eira do Serrado is on a prime spot at the viewpoint offering spectacular views acorss the valley to both sides, Funchal and Currral das Freiras.
The hotel has comprehensive facilities (pool open - sauna and whirlpool/Jaccuzi closed due to Covid) and spa treatments that need to be booked in advance.
Large and comfortable rooms with a balcony and great valley view. Good restaurant serving buffet breakfast and dinner. Dinner (a la carte) is really of great quality and value and can be recommended. Super-friendly personnel - clear go!
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Date of stay: January 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Doug S wrote a review Nov 2022
Des Moines, Iowa
4.0 of 5 bubbles
Very nice hotel and better restaurant. When we arrived the area was full of tour busses loaded with short time visitors. We thought this is not the mountain resort we thought it was, however late in the afternoon after the last bus departed the place became very quiet. We were concerned about the restaurant as it had been turning through bus loads of day trippers for lunch. Once again we were pleasantly surprised with a nice selection of wines, attentive professional service and excellent food. I highly recommend both the hotel and restaurant.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Parking was tight when we arrived before noon as we had to complete with busses, taxis and day...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JaneBrighton wrote a review Aug 2021
Brighton, UK
5.0 of 5 bubbles
This hotel is lovely. Very friendly and helpful staff (thank you to Rui for helping us find one of the last rental cars in Madeira!). The views are amazing, food good, cocktails nice (served on the terrace of the cafe until 7 pm). The rooms nicely designed with views, balconies and comfortable beds. Slept above the clouds one night. The pool area is also great.

We walked into the valley and also swam in the river pools at Poco dos Chefes.

Highly recommend.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Baggio0 wrote a review Feb 2020
London
5.0 of 5 bubbles
Stayed for a week at this hotel in February. Loved the view of the mountains and Curral do Freiras from our window. (If you come make sure you take a hike to and from Curral - tiring but very rewarding views) Very clean hotel with nice swimming pool, good size rooms and a really good breakfast. Excellent customer service.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dorian A wrote a review Oct 2022
2.0 of 5 bubbles
Food was good but service was very lost. Spa was kinda boring and everything costs. Even the sauna costs. Room is very small and boring. Staff was rude and not polite. The breakfast was good but didn’t have many choices. The servers was kind but not good at their job. I payed for a spa hotel and not a boring small jacuzzi and a small room and a cold pool
I don’t recommend.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Just don’t go here🙃
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ceska_v_chile wrote a review Jan 2023
5.0 of 5 bubbles
We spend here a week after Christmas to celebrate New Years Eve. It was very nice experience. The rooms were always tidy and clean, the staff always very helpful. Restaurant was great! Amazing food with reasonable price. And the views? Just stunning!
Thank you all for a great time!
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Ann Morris
Ilchester, United Kingdom139 contributions55 helpful votes
Hi, the restaurant prices were a tiny bit more expensive than eating out, but not too bad. The spa treatments are extra but the pool is included. The walk to the village below is a steep downward 45 mins...but factor in the very steep return journey!!! We hired a car so I'm afraid I can't help with taxi costs.
Answer from Caitlin B
Yarmouth, Canada28 contributions12 helpful votes
I recommend having a vehicle if you're staying at this location.
Anita F asked a question Nov 2016
Yarm, United Kingdom29 contributions14 helpful votes
what is there to do in the surrounding areas and within an hours walking distance please?
Answer from EONIO
Belo Horizonte, MG326 contributions44 helpful votes
Hello, there is passage, a narrow stone road, just behind the hotel that leads you directly to the small village of "Curral das Freiras". This a great and free walking tour that you can do all by yourself. The access from downtown Funchal is very good and paved but a little difficult for big vehicles. Enjoy the view from different Spots.
Answer from WirralRoyal
Greasby, United Kingdom67 contributions31 helpful votes
Hello Janey, We'd hired a small Fiat 500 with two of us on board. Because of the steep roads the little engine had to be in first gear sometimes. Any more passengers and it would have been a long push! The road up to the hotel is OK, and it felt safer driving up there than taking the bus, which was scarier than a shark attack! Just keep the speed down, and in the bendy bits keep in a lower gear. No worries about going over the edge though, as at a low speed there are more than enough barriers to keep you safe. And enjoy the hotel. Just beautiful.
tanya v wrote a tip Jun 2023
London, United Kingdom55 contributions19 helpful votes
3.0 of 5 bubbles
"Bring water with you, there is no complimentary water. Creeky floor, very dated, not four stars"
Read full review
Doug S wrote a tip Nov 2022
Des Moines, Iowa18 contributions7 helpful votes
4.0 of 5 bubbles
"Parking was tight when we arrived before noon as we had to complete with busses, taxis and day trippers but plenty of parking late afternoon"
Read full review
Dorian A wrote a tip Oct 2022
1 contribution1 helpful vote
2.0 of 5 bubbles
"Just don’t go here🙃"
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Konstantin wrote a tip Mar 2022
Maidstone, United Kingdom6 contributions2 helpful votes
2.0 of 5 bubbles
"avoid floor -1 (or 4 as marked on the lift)"
Read full review
Shabs593 wrote a tip Feb 2020
Dunstable, United Kingdom49 contributions33 helpful votes
4.0 of 5 bubbles
"All rooms have a view of the valley"
Read full review
Not the right property for you?
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PRICE RANGE
C$133 - C$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
estalagem eira do serrado hotel funchal, estalagem eira do serrado funchal
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
26
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Eira do Serrado Hotel & SPA - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Eira do Serrado Hotel & SPA
Which popular attractions are close to Eira do Serrado Hotel & SPA?
Nearby attractions include Just Go Tours (6.3 km), Pico Ruivo (5.7 km), and Pico do Arieiro (4.9 km).
What are some of the property amenities at Eira do Serrado Hotel & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Eira do Serrado Hotel & SPA?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Eira do Serrado Hotel & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Eira do Serrado Hotel & SPA?
Yes, free parking is available to guests.
What are some restaurants close to Eira do Serrado Hotel & SPA?
Conveniently located restaurants include Aconchego Restaurante Bar, O Polar, and Sabores do Curral - Valley Flavours.
Are there opportunities to exercise at Eira do Serrado Hotel & SPA?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Eira do Serrado Hotel & SPA?
Yes, dry cleaning and laundry service are offered to guests.
Does Eira do Serrado Hotel & SPA offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Eira do Serrado Hotel & SPA?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to Eira do Serrado Hotel & SPA?
Many travellers enjoy visiting Sao Joao do Pico Fortress (7.9 km).
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