Golden Residence

25 Rue de Cabrestante, Funchal, Madeira 9000-105 Portugal
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Traveller (988)
Room & Suite (258)
Pool & Beach (151)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Golden Residence welcomes you to a enchanting 4-star hotel in an excellent location on the south coast of Madeira. Overlooking the sea and some imposing cliffs, the opportunities for fantastic sunsets are offered every day during your holidays. Once inside, the hotel is built with many open spaces to make the most of the natural light and a modern and luxurious design with comfortable and functional public areas to rest, relax, read or socialize with your fellow guests. The atmosphere is complete with the panoramic sea views and some of the banana plantations still existing in Funchal. More than a hotel, at the Golden Residence you will find the perfect solution for a holiday where well-being and relaxation will take on a new meaning for you. The excellent service and careful attention for small detail is what makes the difference. ... and we encourage you to discover its many charms.
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Property amenities
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Public wifi
Internet
Sauna
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Rooftop terrace
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Kitchenette
Flatscreen TV
Room service
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
1,222Reviews74Q+A100Room tips
Traveller rating
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Popular mentions
+1
Perfect location to stay. Breakfast very good and different, I especially want to thank Lucas in the restaurant, he is so professional and friendly, Lucas you are amazing! Your organised white dinner is something Wow! Unfortunately food wasn’t good I have to add . and to play some music would make your dinner more special. Despite this deserts were very delicious, we ate all pastel de natas 😂. One really bad thing about hotel is that hotel do not have FIRST AID! My son had an accident! And we were advised go to private hospital ! Which we did! I think customer health care and provide emergency services should be any hotels duties and responsibilities ! Don’t know if your manicure, pedicure or massages are more important than first aid and emergency service.
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+1
The Golden Residence hotel is just off of the monumental shopping centre. there is a bus stop for number 2 bus both ways just outside reception. I arrived at hotel and was told I had been upgraded from a room to a suite. The suite was to a high standard with refrigerator, microwave, kettle and 2 burner hotplate, cooking utensils and crockery for 3 people. Excellent breakfast included hot or continental. The rooms are cleaned to a high standard. The staff are friendly and attentive in the words of Arnie I will back.
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Response from ArciliaMartin, General Manager at Golden Residence
Responded 4 weeks ago
Dear Guest, First we would like to let you know how much we have appreciated your review regarding your stay with us. We assure you that we will continue to do our utmost to exceed our guest’s needs and expectations to remain your hotel of choice in Madeira. Looking forward to welcome you back to the Golden Residence Hotel in a not too distant future, we remain with our kindest regards. Arcília Martin General Manager
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We had a great time at this hotel. We upgraded our room on arrival to a full sea-view and couldn't recommend these rooms more, if this is what you like, go for C Block any 0021 (There are only 3) The hotel is very peaceful and perfect for a relaxing unwind. It has extensive Spa facilities but we didn't use these. The whole place is spotless and the staff very friendly and helpful. We had bed & breakfast accommodation and the food was also very good with something for everyone in a non-rushed atmosphere. The hotel is situated next to a bus stop for quick and easy travel into Funchal centre but also has many good restaurants, bars and The Forum shopping mall near by. You can book many trips around the island as well as activities from the hotel or nearby vendors.
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Response from ArciliaMartin, General Manager at Golden Residence
Responded Sep. 3, 2019
Dear Guest, On my behalf and on behalf of our team of professionals, I thank you for sharing your review with readers. It was a great pleasure to hear that you had an enjoyable time in our Hotel. Please be sure that we’ll always keep all our efforts to surpass our guest’s needs to remain your Hotel choice in Madeira! Looking forward to welcome you back to the Sunny Madeira Island, we remain with kind regards. Arcília Martin General Manager
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+1
Our room wasn’t ready when we arrived so we headed to the pool area to be met with stunning views! The area was chilled & relaxed & very welcoming. I instantly fell in love with the place. Staff at the pool bar were very friendly & food delicious (we had a burger & chip between 2) When I went to enquire if the room was ready reception staff knew me by name! They helped me take the luggage to the room which was spacious, very clean & overlooked the pool. There was even a small cooking area, microwave & fridge in what I thought was the wardrobe!!There was plenty to choose from at breakfast & food was good , there really was ample selection to suit everyone’s tastes. Cleaning staff were polite & friendly & made our towels in to swans for our anniversary, they also left us a bottle of sparkling wine for both our anniversary & my birthday which was much welcomed. There are plenty of sunbeds at all times of the day, so no manic rush to claim them at 6.30am. WiFi service was good throughout the complex. There are restaurants & a supermarket near by & a walk along the seafront in both directions (although can be a bit hilly). The hotel held a BBQ by the pool on the Thursday which smelt delicious, only problem was you had to book at reception before 3.30pm if you wanted to attend & we had been on a tour of the island that day, not returning until after 4pm (it was also €24 each)
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Response from ArciliaMartin, General Manager at Golden Residence
Responded Aug. 22, 2019
Dear guest, On my behalf and on behalf of our team of professionals, I thank you for having choosen our hotel for your anniversary and for sharing your experience with readers. Our main goal is to let our guests know how special they are to us, and I’m happy that we had the opportunity to leave you this positive and memorable experience. Looking forward to welcome you back to the Golden Residence Hotel in a not too distant future, we remain with our kindest regards. Arcília Martin General Manager
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First stay on the Island - the hotel offers a good standard of accommodation, the location is not ideal if you want to do lots though. Room was a good size and clean. Food was very good for dinner and breakfast with plenty of choice. The main strength of this hotel is the staff- they cannot do more for you or be any friendlier. I especially want to mention - Liliana in the restaurant, Nuno and Igor - they looked after us very well and made the holiday extra special.
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Response from ArciliaMartin, General Manager at Golden Residence
Responded Aug. 21, 2019
Dear Guest, Primarily we would like to thank you for having chosen Golden Residence Hotel for your stay, we very much appreciate your comments and are glad to know that you have enjoyed your stay. Your compliments towards our hotel as well as towards our team and hotel standards of service were very much appreciated by all of us. It is always a great pleasure for us to have the opportunity to provide positive and memorable experiences to our guests while staying with us. Please allow us just to describe some things that our clients are able to enjoy in our location: - c.5-10min by bus the clients can reach the city center (the clients can buy 1/3/5 days tickets at reception and there is a stop directly in front of the hotel with a public bus every 20min); - c.2min (200m) walking is one of the 3 largest Shooping Center in the island - Forum Madeira; - c.3min (250m) walking distance clients can find some natural swimming pools (extra fee); - c.3min clients can find a promenade along the sea with a lengt of c.3,5Km (50min walking) until next fishing village or c.1,5Km (20min walking) until Lido area - also in the surroundings (2-5 min walking) clients can find restaurants, bars and coffee-shops On behalf of the Golden Residence Hotel team, I hope we have the pleasure of welcoming you back in the near future. Yours faithfully, Arcília Martin General Manager
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Previous
Hi, is there a hotel shuttle bus into Funchal? Thanks
There is some parking on the road for free or meter paying nearby or pay for hotel parking which is 5 euros
1 vote
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To walk it would take 45 mins by cab 15 to 20 mins. Taxi is 5euros from the Golden residence. Funchal centre is gorgeous beautiful harbour lovely restraurants
1 vote
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12345615
"C Block 0021 rooms (Full Sea View)"
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"All rooms would be OK."
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"In block A you are thurther away from the restaurent, and the pool, but you are closer to the shops, by minutes each way"
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"Block C is, in my view, the best of the 3 blocks"
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"Block A near the pool and breakfast area."
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12345620
PRICE RANGE
€69 - €139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden residence apartment funchal, hotel golden residence apartment
LOCATION
PortugalMadeira IslandsMadeiraFunchal
NUMBER OF ROOMS
172
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