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Pestana Palacio do Freixo

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#5 of 101 Hotels in Porto
Certificate of Excellence
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1 room 2 adults 0 children
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Pestana Palacio do Freixo
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1,540 Reviews from our TripAdvisor Community

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Showing 705: English reviews
Wallingford, United Kingdom
Reviewed 30 December 2016

A wonderful way to see the river the boats cruising up and down the river with far reaching views of the city with the bridges towering over the gorge. The warm cascading through the windows first thing in the morning, going for a swim, wither the outside or if dark the indoor one. Relaxing on the chairs after a hard...

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Thank xto36
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear xto36, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Reviewed 28 December 2016

I cannot believe the positive reviews. This is probably an OK place for old people and families looking for peace and quiet. however, I would not recommend this hotel to anyone. Location: Very far from the city center. If you are looking to explore Porto I highly urge you to book a room in a hotel closer into the historical...

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Thank Alexandra S
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Alexandra S, Thank you very much for your feedback and to give us the opportunity to improve. We are sorry if our hotel did not meet your expectations, your comments were already forwarded to our management and we are sincerely grateful for bringing those to our attention. Warmest regards, Paula Coutinho

Reviewed 18 December 2016 via mobile

Lovely hotel is a former palace. Great indoor pool, with sauna and steam room. Lovely rooms and staff. Beautiful location and View. The price of food and being just outside (a 10 mins in a taxi) Porto are the only downsides!

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Thank Gerry M
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Gerry M, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Milan, Italy
Reviewed 12 December 2016

Palàcio do Freixo is superb place full of architecture beauty and history, elegance and ambience, staff well trained, warm, kind and professional, excellent food and presentation, and idyllic spot on the river Douro in a placid surrounding, five minute from Porto Centre thanks to the free shuttle bus.

Review collected in partnership with this hotel
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Thank angelo d
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear angelo d, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Lincolnshire, United Kingdom
Reviewed 12 December 2016

An amazing hotel out side centre but worth it. Excellent restaurant good quality food. Service second to none seemed like more staff than residents. Excellent personal service felt special and appreciated

Review collected in partnership with this hotel
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Thank j0hnlesliec
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear j0hnlesliec, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

Vila Nova de Gaia, Portugal
Reviewed 11 December 2016

Excellent hotel Palacio do Freixo is a beautifull Palace . The hotel is soperb. All the personal was nice and kind . Rooms are nice and very comfortable . Generous breakfast . The gardens and all sorroundings are as well perfect! A must visit place in Oporto.

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1Thank Eusébio S
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Eusébio S, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Sintra, Portugal
Reviewed 6 December 2016

Palácio do Freixo is a magnificent Palace by Douro River. Though out the years Pestana Group has been giving to some lovely houses the splendour of old times. In Palácio do Freixe it is beautiful the work they did. The paintings and frescos were very nicely restored. Breakfast is very good with a wide selection. The staffs are very professional,...

Review collected in partnership with this hotel
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Thank mjosecouto
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear mjosecouto, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Reviewed 28 November 2016

If image were everything, this would be one of the world's most sought after destinations. The palace is pristine, service is tremendous--world class, if not a touch too formal. On-site restaurants are excellent. So what's not to like? The accommodations are 180-degrees different from the expectations of an old world palace experience. First, there are no guest rooms in the...

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Thank Dellis12
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Dellis12, Thank you very much for your feedback and to give us the opportunity to improve. We are sorry if our hotel did not meet your expectations, your comments were already forwarded to our management and we are sincerely grateful for bringing those to our attention. We hope we can receive your visit again in the near future. Warmest...

Dusseldorf, Germany
Reviewed 22 November 2016

wonderful, nice Douro view, quiet,great palacio ambiente,good to relax from the city,good service, nice breakfast, fantastic outdoor pool with riverview,modern and nice rooms, out of space palace feeling

Review collected in partnership with this hotel
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Thank hansjoachimk108
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear hansjoachimk108, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Toronto, Canada
Reviewed 21 November 2016

We were impressed from the moment we arrived at the valet, all the way through to checkout. A small glass of Tawny port to greet us, excellent service, and a very high attention to detail makes this hotel stand out. The property is beautiful, the rooms are very clean and well-appointed, and the amenities are superb. I simply can't say...

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Thank Inaway
Paula C, Gerente de relações com clientes at Pestana Palacio do Freixo, responded to this review

Dear Inaway, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $206 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Spa Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
28 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a superior room with a river view”
 of 5 bubbles gore_david, 12 Feb 2017 | Read review
“Facing the River and higher the better”
 of 5 bubbles HarryH459, 19 Jan 2017 | Read review
“Make sure your room has a nice view of the Douro River”
 of 5 bubbles Jorge_Novis, 7 Jan 2017 | Read review
“Most overlook the river so ask for that.”
 of 5 bubbles FlyLow, 6 Jan 2017 | Read review
“Room with river view ;)”
 of 5 bubbles HRJQ, 6 Jan 2017 | Read review
5 of 5