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Pestana Palacio do Freixo

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1,474 Reviews from our TripAdvisor Community

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There are newer reviews for Pestana Palacio do Freixo
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Showing 678: English reviews
Melbourne, Australia
Level Contributor
201 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 4 November 2015

This beautiful Pousada was worth waiting for. We enjoyed an overnight stay here but I would have loved to stay at this Pousada for much longer. Our room was elegant, large, clean, comfortable and I really didn't want to leave it. The outside terrace area overlooking the Douro River was just gorgeous - I could have sat there all day... More 

Helpful?
Thank MelbourneErena
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear MelbourneErena, Thank you very much for your comments, it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho More 

Gibraltar
1 review
Reviewed 4 November 2015

Elegant pousada, excellent service. Highly recommended. Located right on the river, this is a beautiful property and serviced by friendly and welcoming staff. A minibus will take you into town at appointed times but would wish these times to be extended as the last bus into town is at 4 pm. Otherwise, no complaints.

Review collected in partnership with this hotel

Helpful?
Thank leona318
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Leona318, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho More 

Pittsburgh, PA
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 November 2015

A beautiful palace on the banks of the Douro river. Some glitches with our stay that made me think I WISH I could give this place 5 stars but I can't.. But that doesn't discredit how beautiful it is or what a great opportunity to stay here. I'm glad I had the experience (and breakfast is delicious! Rooms are a... More 

Helpful?
4 Thank Anghared1
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Anghared1, Thank you very much for your feedback and to give us the opportunity to improve our services. We would like to apologize for the inconveniences experienced during your stay, your comments were forwarded to our management who will investigate and act accordingly. Thank you for bringing this to our attention. We wish a great day, and we hope... More 

Tokyo, Japan
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 November 2015

Booked standard room but the better view room was recommended during checking in. Paid additional 50euros/night but it was worth it. The river view was gorgeous. Service at the restaurant was not that great and the meals were not special. But the price was not that expensive either. No public transportation around but taxi does not cost much. Gym is... More 

Helpful?
Thank osakangirl
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Osakangirl, Thank you very much for your comments, it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho More 

Caesarea
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 November 2015

This was the first of five nights in five different pousadas. It was the best of all.The service provided by the receptionists, consierges and restaurant staff was all remarkable. We arrived around 9:00pm on a flight from abroad and even though the restaurant was fully booked the hotel arranged a table for us. We had only a few hours in... More 

Helpful?
Thank chasmania
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear chasmania, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho More 

Leominster, United Kingdom
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 November 2015

Scenic situation on bank of the river. Helpfulness of staff quite exceptional both check-in and during stay. Staff provided ticket for free entry to a Port Lodge, very helpful advice about where, what and how to see the city. Efficient booking of taxis (best way to visit city) and exceptionally helpful over a car problem (flat tyre) when they collected... More 

Review collected in partnership with this hotel

Helpful?
Thank martinu
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Martinu, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho More 

Lisbon, Portugal
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2015

I spent the weekend in this lovely hotel due to a function. Overall experience is truly magnificent-fantastic staff, pristine accommodation and facilities, warm and friendly atmosphere! Truly Amazing!

Review collected in partnership with this hotel

Helpful?
Thank 482gabij
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear 482gabij, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho More 

London
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 November 2015

I went to stay at this Palace hotel with my two younger daughters aged 10 & 13. We were celebrating my birthday. The hotel itself is very grand. It has an amazing drawing room where you can sit and have drinks, relax and take in the stunning pictures around you. There a is modern bar. Serving drinks and food. We... More 

Helpful?
Thank SheilaSara
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear SheilaSara, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho More 

Melbourne, Australia
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 November 2015 via mobile

This lovely old pink Baroque-style palace is on the banks of the Douro close to the town of Porto. Rooms are large and well-equipped and wifi is fast and reliable. The television has English channels making it easy to keep abreast of the world news. The hotel has a pool, spa and gym and the food is very good although... More 

Helpful?
Thank KatMJ
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear KatMJ, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho More 

london
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 November 2015 via mobile

Me and my girlfriend stayed here for a weekend and I was most impressed by the nice staff and interesting decor of the main building. The only downside are the actual rooms being painted a strange green which just looks... strange. And also the service at the restaurant is very slow. Location is cool only 5 mins taxi to downtown

Helpful?
Thank DucatiMonster796
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear DucatiMonster796, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $197 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Spa Hotel in Porto
#4 Business Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
26 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All guest rooms are located in the annexed building, not the Palace itself. Despite its facade, this is an upscale modern hotel.”
 of 5 bubbles Dellis12, 28 Nov 2016 | Read review
“Rooms with a river view would make the stay that much more exceptional.”
 of 5 bubbles Inaway, 21 Nov 2016 | Read review
“Ask for a high floor”
 of 5 bubbles foody573, 9 Nov 2016 | Read review
“River view is nice with opening windows”
 of 5 bubbles Cherillio, 6 Nov 2016 | Read review
“Rooms overlooking the river the best of course”
 of 5 bubbles , 5 Nov 2016 | Read review
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