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Pestana Palacio do Freixo

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#5 of 103 Hotels in Porto
Certificate of Excellence
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1 room 2 adults 0 children
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Pestana Palacio do Freixo
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1,599 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Boortmeerbeek
Reviewed 15 March 2016

Quiet elegant location a short distance frm the city center. Staff friendly and helpful.all hotel facilities show quality and visitor focus. Splendid way to see Porto, without City center hustle an experience to repeat

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Thank rene524
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear rene524, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Reviewed 14 March 2016 via mobile

Peek of our first visit to Portugal. Pousada do Freixa in Porto is a real oasis of comfort and luxury on the banks of the Douro. The staff is very friendly and at the same time professional. The rooms are top. Enjoying is the only possibility here!

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Thank Freek G
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Freek G, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

London, United Kingdom
Reviewed 14 March 2016

A beautiful hotel with exceptional service. Friendly staff made it a memorable trip. Fabulous food and accommodation. Truly wonderful. Concierge service, bar and restaurant staff all superb, as was the housekeeping. Made to feel special from the moment we arrived.

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Thank wendyannek2016
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear wendyannek2016, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

London, United Kingdom
Reviewed 14 March 2016

Great 4 night stay with my mum and auntie. The hotel is lovely and certainly it would be terrific to see the hotel buzzing during the summer and use more of the facilities, especially the outdoor pool. The staff were very helpful and had good suggestions on where to eat etc. We did walk into Porto the first day that...

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Thank Londonsmv84
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Londonsmv84, Thank you very much for your comments and suggestions; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Ottawa, Canada
Reviewed 11 March 2016

Excellent facilities and staff. A little far from town almost an hours walk but shuttle runs 3 times a day and cabs are cheap. Restaurant a little expensive but a very good breakfast is included. Grounds and building are fantastic

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Thank lornewesleya
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear lornewesleya, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Montreal, Canada
Reviewed 8 March 2016

After trying a cell in a monastery, a medieval castle,we decided to Try this castle in Porto. The histirical section of the hotel is a gem. The hall, dining room and the garden with its pool are a success. The cinfiguration that was arrange to get to your bedroom is perfect. You can get in and out of the hotel...

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Thank CLAUDEMontreal
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear ClaudeMontreal, Thank you very much for your comments; it was a great pleasure to welcome you at our beautiful Palace. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Trondheim, Norway
Reviewed 6 March 2016

A really first class hotel. This must be the best hotel in Porto. The city senter is just 5 minutes and 5 Euros away with a taxi. We even walked back to the hotel alongside Duoro from the Ribeira District. It was just a bit more than 30 minutes walk. The interior of the hotel is fantastic and absolutely worthy...

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Thank Norwegian425
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Norwegian425, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Reviewed 5 March 2016

I had the opportunity to visit the Palace in a business incentive trip. It was amazing the little details inside the palace. The decoration, the lights, very friendly staff and very very very good food also (tasty). It was winter when i visited the palace. I believe that if you visit in the summer you will have the most great...

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Thank Riita P
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Riita P, We genuinely appreciate your feedback. It is a delight to know that you enjoyed your stay. We wish you a pleasant day and we are looking forward to see again! Warmest regards, Paula Coutinho

Reviewed 4 March 2016

I stayed at this amazing hotel on the 16th Feb 2016 for 4 nights. This really is a luxury 5 star hotel. We received a very warm welcome with a complimentary glass of port. I was informed that the pool facilities were closed due to maintenance which was one of the reasons why I chose to stay at this hotel....

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Thank Sam W
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Sam W, Thank you very much for your comments; it was a great pleasure to welcome you at our hotel. We wish you a great day and until next time! Warmest regards, Paula Coutinho

Bristol, United Kingdom
Reviewed 2 March 2016

The pousada is a 5 minute car drive from Porto on the bank of the Douro river. The main building is grand. Dinner there was excellent with good food and service. There are no clear directions how to get to the second building where most guest rooms are. Once in, it’s like a ghost hotel. There appear to be no...

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2Thank Geoff C
Paula C, Guest Ambassador at Pestana Palacio do Freixo, responded to this review

Dear Geoff C, Thank you very much for your feedback and to give us the opportunity to improve. We are sincerely sorry that our hotel did not meet your expectations, your comments and suggestions were already forwarded to our management, thank you very much bringing those to our attention. Warmest regards, Paula Coutinho

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is situated by Porto's Douro River in a restored 18th-century Baroque building. It offers grand public areas with original architecture. Rooms at Pestana Palacio do Freixo are spacious, air-conditioned and have a separate seating area. Bathrooms include luxury amenities and a hairdryer. Some rooms offer Douro River views. Guests can relax on a sun lounger next to the Palacio Do Freixo's outdoor infinity pool which overlooks the river. The restaurant Palatium serves a daily buffet breakfast cooked with fresh ingredients. Guests can order light snacks at the pool or evening cocktails at the hotel's bar. The hotel is situated 2.5 km from the Dolce Vita Shopping Area and 1 km from Campanha Train Station. Porto Airport is a 20-minute drive away. ... more   less 

Additional Information about Pestana Palacio do Freixo

Address: Estrada Nacional 108, 206 | Campanha, Porto 4300-316, Portugal (Formerly Pousada do Porto - Freixo Palace Hotel)
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $234 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Palacio do Freixo 5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Palacio Do Freixo Hotel Porto
Hotel Style:
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Spa Hotel in Porto
#5 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Palacio do Freixo staff and other travellers.
29 questions
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Questions? Get answers from Pestana Palacio do Freixo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside view is great”
 of 5 bubbles miguelm783, 13 Mar 2017 | Read review
“Choose a superior room with a river view”
 of 5 bubbles gore_david, 12 Feb 2017 | Read review
“Facing the River and higher the better”
 of 5 bubbles HarryH459, 19 Jan 2017 | Read review
“Make sure your room has a nice view of the Douro River”
 of 5 bubbles Jorge_Novis, 7 Jan 2017 | Read review
“Most overlook the river so ask for that.”
 of 5 bubbles FlyLow, 6 Jan 2017 | Read review
5 of 5