HF Fenix Porto
1,448 reviews
#33 of 149 Hotels in Porto
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Rua Goncalo Sampaio 282, Porto 4150-365 Portugal
Lowest prices for your stay
US$103
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About
#33 of 149 hotels in Porto
Location
Cleanliness
Service
Value
Travellers' Choice
A four star hotel with a special character.The HF Fénix Porto is the smart choice for those seeking a hotel that not only makes you feel comfortable, it makes you feel special.If you choose the Motion rooms located in the top floors, you will benefit from an exclusive decoration and furniture that will turn your stay into a privileged moment.And if you choose these rooms, you will also have access to the Business Centre room, a space equipped to support those travelling in business. If you’re travelling in leisure, Family rooms equipped with bunk beds are also available. Whether for business or leisure, you'll have free Wi-Fi Internet available throughout the hotel.The location of the HF Fénix Porto is unmatchable. Just a few minutes away, you can find the Serralves Foundation and Oporto's downtown. And a few steps away are Casa da Música, Pavilhão Rosa Mota and its surrounding gardens. In the evening and in the surrounding streets you can find excellent restaurant offers and an exciting night life.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Babysitting
Children's television networks
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Car hire
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
89Good for walkers
Grade: 89 out of 100
94Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
Contact
Rua Goncalo Sampaio 282, Porto 4150-365 Portugal
Name/address in local language
Getting there
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1,448Reviews28Q+A60Room tips
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Popular mentions
Stayed for 3 nights at this lovely 4 star hotel. Marco at reception was amazing helping upgrade us once we gave him feedback on our room neighbour. We ended up in a privilege room on the 12th Floor overlooking the city. Marianne in the breakfast room could not do enough to help.She arranged tasty omelettes and even got us additional pillows for our room. Thoroughly recommend the hotel as the location is ideal with so many nearby restaurants, transport to downtown or the coast. There us a lovely vietnamese restaurant a few doors away and an indoor street food market next door the hotel. However,the attitude and willingness of the staff to help, was first class!
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from HF Hotels, General Manager at HF Fénix Porto
Responded Mar. 16, 2020
Dear Simon, What an amazing feedback!! :) You cannot imagine how rewarding it is to receive your comments: the whole team was delighted, especially Marco and Mariana! Thank you so much for taking the time to share your opinion, which has left us overjoyed. It is a great pleasure to know that we have been able to meet your expectations and we would like to thank you for choosing to stay us. Kind regards, Ana Moreira HF Quality & Customer Relationship Manager
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The hotel is situated a 10 minute walk from the Metro (Casa de Musica), and is located amongst various shopping centres and places to eat. It has no restaurant of its own (other than for breakfast), but this is not a problem as there are so many places to eat just outside the door. Eating in the hotel involves ordering from a local restaurant (bbGourmet). The food was great, though it would have been nice if the website offered a slightly easier path for ordering.
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Date of stay: March 2020
2 Helpful votes
Helpful
Response from HF Hotels, General Manager at HF Fénix Porto
Responded Aug. 3, 2020
Dear Alan, We were delighted that your stay went according to your expectations and our thanks for your excellent comments, which we will share with the whole team! :) We hope to welcome you again in the near future! Best regards, Ana Moreira HF Quality & Customer Relationship Manager
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It's my wife's birthday and I surprise her with a 3 night stay in Porto, somewhere new to us. The flight from Bristol is an early one, so we arrive at the hotel around 09:30, and all we want to do is drop our case off and take a wander outside. Check-in is at 14:00, but the man on reception asks if we've eaten. We have breakfast for 3 mornings, but not today, at which point he invites us to go to the breakfast room and have a complimentary breakfast on the hotel. Good start! Our room is ready by 11:00, so after a great breakfast we head for the room. It's large, clean, tidy and is more than ample for our stay. At around 19:30 there's a knock on our door; I answer to find a waitress holding a tray with a bottle of chilled Champers and some cake, for my wife's birthday. Great touch! Breakfast was wonderful each morning, and the room was always spotless. The hotel is next door to a shopping centre which opens from 06:30 to 23:00, and always seemed empty. Lots of food places in there, including a McDonalds which serves beer! The hotel has it's own bar with very reasonable prices, not like the one we experienced in London last year. Great hotel, great service, 5 minute walk from Metro station, no rip off, but is about a 30 minute walk from the Old Town. Worth it though!…
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Date of stay: February 2020
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Response from HFHotelsGroup, Guest Relations Manager at HF Fénix Porto
Responded Feb. 19, 2020
Dear guest, You cannot imagine how rewarding it is to receive your comments: the whole team was delighted! It's great to know that our work and our genuineness are appreciated by our customers!! Thank you for choosing to stay with usand we hope to welcome you again soon! Bárbara Moreira HF Quality & Customer Relationship Manager
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Stayed in October great position easy walk down to river - much harder walk back so taxi, Nice room well equipped with everything you need. Good breakfast with great choice. Enjoyed the funky bar & happy hour. There are some great restaurants within easy walking distance & the market next door with communal eating places & music. We used hotel package for hop on hop off bus which does a special pick up at the hotel
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Date of stay: October 2019
Helpful
Hotel was nice, clean, friendly reception staff, great breakfast, half an hour walk to main centre. Holiday was spoiled by the fact my husbands wallet was taken from our room while we were eating breakfast and the manager did not take our complaint seriously.
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Date of stay: November 2019
Value
Location
Helpful
Response from HFHotelsGroup, Guest Relations Manager at HF Fénix Porto
Responded Dec. 20, 2019
Dear Janie, It was with great disappointment that we received your comments when we did everything possible to help you find your husband's wallet. Moreover, the indication that you gave us was that you did not even know if the wallet would have been left in a restaurant and not in the room. As soon as you told us that you suspected that it might have been inside the room, we immediately found out who had been inside. The employee in question, one of our housekeepers, has been working with us for a long time without any negative background, including reporting forgotten amounts of money. Since you were not sure where you had lost it, we suggested you to make a complaint to the police as there was no further action we could take from our part. We sincerely regret the whole situation and that it has distorted the image of our service when, in fact, no evidence indicates the loss of certainty on our premises. Best regards, Bárbara Moreira HF Quality & Customer Relationship Manager
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PRICE RANGE
US$93 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hf fenix porto hotel porto, hf fenix hotel porto, porto hf fenix hotel
LOCATION
PortugalNorthern PortugalPorto DistrictPorto
NUMBER OF ROOMS
148
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Claim Your Listing Frequently Asked Questions about HF Fénix Porto
Which popular attractions are close to HF Fénix Porto?
Nearby attractions include Mercado Bom Sucesso (0.1 km), Casa da Musica (0.4 km), and Cemitério de Agramonte (0.2 km).
What are some of the property amenities at HF Fénix Porto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at HF Fénix Porto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at HF Fénix Porto?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at HF Fénix Porto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to HF Fénix Porto?
Conveniently located restaurants include Morabeza Boavista, Franganito, and Okone Sushi e Peruano.
Does HF Fénix Porto have an airport shuttle?
Yes, HF Fénix Porto offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at HF Fénix Porto?
Yes, dry cleaning and laundry service are offered to guests.
Does HF Fénix Porto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at HF Fénix Porto?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to HF Fénix Porto?
Many travellers enjoy visiting Palacio da Bolsa (1.9 km), Igreja de São Francisco (2.0 km), and Porto Cathedral (Se Catedral) (2.1 km).