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HF Fenix Porto

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#28 of 104 Hotels in Porto
Certificate of Excellence
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1 room 2 adults 0 children
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HF Fenix Porto
HF Fenix Porto
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990 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Lisbon, Portugal
Reviewed 1 November 2012

It is the second time I stay in this hotel. The location is excellent, the staff is very nice, the breakfast is very good and the room I stayed in was huge but very uncozy. The rooms were once apartments with kitchnette included and now you have a very large room, with two different kinds of floor. On one side...

Thank IsabelTM
Wuppertal, Germany
Reviewed 21 October 2012 via mobile

Big and clean rooms, comfortable beds(we stayed on the 8th floor). The breakfast offered a big variety on everything. A little bit far away from the city center, but the metro station casa da mysica is just a five minutes walk away! All in all we had a very pleasant stay. I would stay there again!

Thank Mi-traveller22
Caldas da Rainha, Portugal
Reviewed 25 September 2012

Very comfortable Hotel, but bear in mind that it is a long walk down to the centre of Porto - and an even longer walk back at the end of the day.If you are arriving by car then this Hotel is very easy to find, the trafic in the centre is congested most of the day The tourist buses are...

Thank LynPortugal
Reviewed 25 August 2012

We stayed here for one night en route to somewhere else.This was one of the few hotels we could find in Porto that had family rooms. We booked a family room and payed EUR96, with free WiFi and breakfast included. The room was very spacious, a double bed then two bunk beds, as well as a sofa bed. The room...

1Thank 117newleaf
New Mexico
Reviewed 4 August 2012

My wife and I stayed here for a full week July 2012 while I was at a conference. Overall it was pretty good and a good value. Pluses: Free WiFi when other Porto hotels are charging up to 20 Euros/day. The breakfast was quite good - besides a good continental breakfast, they had several hot items and a very good...

Thank DrPNM
Rome, Italy
Reviewed 9 June 2012

we booked for a weekend bathroom was old, the stench of dump and humidity was pretty hard to bear. but anyway, we paid at a discount price so it was no biggie. what really disappointed us was probably the worst customer service ever experienced. we asked explanation about a mistake in our booking and the reason why we've been erroneously...

4Thank bum_around2000
Management response:

Dear Guest, We’ve trying to reach you in order to understand your complaint and make a double check of the situation referred, however without success. Therefore, we can only conclude that the hotel charged correctly, once I can’t find any error regarding last bookings. Nevertheless you’ve referred a tour operator, we recommend to contact them, once the reservation was done...

Goiania, GO
Reviewed 3 June 2012

The Fénix Porto is near the Rotunda da Boa Vista. It is a nice location and a good deal for what it offers: spacious and clean/comfortable room (highest floor possible!), good breakfast, next to Casa da Música and its metro station (same name). You can visit almost all the city spots using the modern and clean metro: downtown, ribeira, Gaia,...

1Thank cassiodnv
Management response:

Dear Guest, We are very glad you've had such an enjoyable stay with us. Thank you for posting your comments and hope to be able to host you again in the near future Marta Martins

Reviewed 24 May 2012 via mobile

+ low price + not very central, but adjacent to a shopping mall and a metro station a little further, which is direct line to the city center + free wi-fi - desperately old bathroom, stinking of mould and damp - rooms without a view, sometimes facing the wall - worst food (room service) I have ever had anywhere in...

Thank Thefall
Management response:

Dear Customer, Thanks for sharing your opinion in tripadvisor.com. We apologize for not achieving your expectation, however allow me to refer that we have very different type of rooms and we’ve made some renovations. Therefore the Superior, Business and Executive rooms and brand new with modern decoration. I’ll be pleased to introduce you next time and I’m certain you’ll be...

Reviewed 30 April 2012

(+) Huge and quiet room, beautifully decorated bathroom, exceptional cleaning, polite staff. Big shopping center, with supermarket, restaurant, cafe etc. next to the hotel. The center of Porto is easily accessible with around 5 euros by taxi or on foot in 25-30 minutes (-) Insufficient breakfast. The room did not have water boiler.

Thank aikcos
Reviewed 28 January 2012

The location is good, but not extremly central: within walking distance of the center (about 20-25 min) and quite close to the metro station. The hotel is modern, well maintained and looks good. The staff were nice and helpfull, no problem with check-in/out. The room was of very good size, celan and newly decorated. The bathroom was o.k. The breakfast...

1Thank CracowDanang

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Comfort Twin Room (20)
HF Privilege Twin Room (22)
Privilege King Suite (35)
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A four star hotel with a special character.The HF Fénix Porto is the smart choice for those seeking a hotel that not only makes you feel comfortable, it makes you feel special.If you choose the Motion rooms located in the top floors, you will benefit from an exclusive decoration and furniture that will turn your stay into a privileged moment.And if you choose these rooms, you will also have access to the Business Centre room, a space equipped to support those travelling in business. If you’re travelling in leisure, Family rooms equipped with bunk beds are also available. Whether for business or leisure, you'll have free Wi-Fi Internet available throughout the hotel.The location of the HF Fénix Porto is unmatchable. Just a few minutes away, you can find the Serralves Foundation and Oporto's downtown. And a few steps away are Casa da Música, Pavilhão Rosa Mota and its surrounding gardens. In the evening and in the surrounding streets you can find excellent restaurant offers and an exciting night life. ... more   less 

Additional Information about HF Fenix Porto

Address: Rua Goncalo Sampaio 282, Porto 4150-365, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $109 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HF Fenix Porto 4*
Number of rooms: 148
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Also Known As:
Hf Fenix Porto Hotel Porto
Hf Fenix Hotel Porto
Porto Hf Fenix Hotel
Hotel Style:
#17 Romantic Hotel in Porto
#18 Family Hotel in Porto
#19 Business Hotel in Porto
#22 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from HF Fenix Porto staff and other travellers.
9 questions
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4 months ago
Leeds, United Kingdom
Hilton Head, South Carolina

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Questions? Get answers from HF Fenix Porto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are bigger that others. Ours was at the rear of the hotel with a view of the hotel decking.”
beazers, 22 Apr 2017 | Read review
“Ask for a high floor facing west.”
les747, 18 Apr 2017 | Read review
“The top storeys have views across the city”
780nickb, 16 Feb 2017 | Read review
“12th and 13th floor are a littel bit more expensive but you may have a great overview owards the sea.”
47Wolfgang47, 16 Oct 2016 | Read review
“We had a room opposite the lift but no noise problems.”
862JohnD862, 9 Oct 2016 | Read review
5 of 5