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Sheraton Porto Hotel & Spa

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#9 of 101 Hotels in Porto
Certificate of Excellence
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Sheraton Porto Hotel & Spa
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1,847 Reviews from our TripAdvisor Community

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Showing 774: English reviews
Melbourne, Australia
Reviewed 2 weeks ago

Great hotel centrally located between two bus routes that will take you down to the river. We are SPG members and had a executive suite with breakfast included as well as lounge acess. Staff were excellent and food was first rate.

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Helpful?
Thank ThaiTraveller2015
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having chosen our property for your stay, as well as for your wonderful feedback, which we will gladly share with our team. We shall be pleased to welcome you again whenever you return to Porto. Best regards, Joana Almeida - GM

Reviewed 3 weeks ago

The room was good quality with everything that could be required. The breakfast was very impressive and the spa very relaxing. The staff are very helpful and courteous. The red bus is a must for sightseeing it stops virtually outside and takes you down to the beach. Really super. So much so that I have booked to return in January...

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Helpful?
Thank Olivia M
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Olivia M, Many thanks for having selected our hotel, as well as for your detailed feedback, which we will share with our team. We look forward to welcoming you again this month. Yours truly, Joana Almeida - GM

San Francisco, California
Reviewed 3 weeks ago

We were very impressed by the hotel when we checked in yesterday. We were given wonderful room on the SPG floor. After a fabulous day around Porto, we came in to rest a bit. It felt like housekeeping was vacuuming the room next to us just like yesterday.. We ignored it for a bit and then it got really loud...

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Helpful?
Thank priaak16
New Jersey
Reviewed 15 December 2016

My wife, two children, relatives and I stayed here for three nights in August 2016 during our visit to Porto. My wife, two children and I were given an upgrade to a suite and it was a very nice room. It had good air conditioning and bath/shower. A comfortable bed. The lounge for breakfast and light dinner was decent. The...

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Helpful?
Thank blairkk25
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your preference and detailed comment. We shall be pleased to welcome you again whenever you return to Porto. Yours truly, Joana Almeida - GM

Stafford, United Kingdom
Reviewed 15 December 2016

Although a little far out of the old town this hotel in a must. Excellent stafff warm, friendly and more than helpful. Rooms warm fitted out well with a lovely bathroom with bath and shower. Kept very clean with a turn down service each night. Sleep quality excellent love the pillows. Breakfast wonderful. Sparking wine each morning with freshly squeezed...

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Helpful?
Thank Sorrento06
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your preference and detailed comment, which we will share with our team. We shall be pleased to welcome you again whenever you return to Porto. Yours sincerely, Joana Almeida - GM

London, United Kingdom
Reviewed 13 December 2016

I've stayed at this hotel a couple of times, once in the club level and this last time in a normal room. The difference was that at club I had a higher floor and access to the top floor breakfast room where the service is more personalized. The hotel is big and well modernized. The rooms are well sized, clean...

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Helpful?
Thank rbadaro
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear rbadaro, Thank you so much for having stayed again at our property, as well as for your detailed feedback, an important contribution to the continuous improvement of the quality of our services. We shall be looking forward to your next stay with us. Best wishes, Joana Almeida - GM

Porto, Portugal
Reviewed 11 December 2016

Well located and luxury hotel with all amenities like a Sheraton. Low service, often distracted and not aware to clients needs, and breakfast quality, far form other Sheraton hotels are minor yet important weakness.

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Helpful?
Thank PortugueseLullaby
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you for your preference and feedback. We are sorry you did not fully enjoy tour stay with us, and remain at your disposal should you wish to send us information in private, so that we can investigate the facts that you mention. Regards, Joana Almeida –GM

Fribourg, Switzerland
Reviewed 8 December 2016

Very nice and modern hotel with spacious and comfortable room. Unfortunately you have to pay an extra to use the spa which I think is not that common for 5 stars hotels... If you are in Porto for tourism I would not recommend this place as it is far from city center. We used uber every day (around 5 to...

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Helpful?
Thank SFO2005
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you for your preference and opinion. For a future stay, please note that we have rates where the Spa fee is already included (at the Club Level). We shall be pleased to welcome you again in the future. Yours sincerely, Joana Almeida - GM

Utrecht, The Netherlands
Reviewed 5 December 2016

I stayed here with friends, and the hotel was very nice: It's not directly in the city centre, but it has a tram line close to it that goes directly to both city centre an the airport (and it does make for a good night's sleep). We shared one room with 3, and even the extra bed they put in...

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Helpful?
Thank Karen B
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Karen B, Thank you so much for having selected our property for your stay, as well as for your feedback and suggestion. We shall be pleased to welcome you whenever back to Porto. Yours sincerely, Joana Almeida - GM

Reviewed 4 December 2016

Me and my partner did visit Sheraton for two nights, we didn't use the facilities that much but i have to say that what we did use the breakfast and the bar was very good. All staff were very service oriented. The standard room was very nice and big. I have lived at Sheraton several times and are always more...

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Helpful?
Thank Jonas W
ATavares, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Jonas W, Thank you so much for your preference and such a nice feedback, that we will share with our team. We shall be delighted to welcome you again soon. Best regards, Joana Almeida - GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurante Porto Novo
Restaurante Porto Novo
Cuisines: European, Portuguese, International, Mediterranean
New Yorker Bar
New Yorker Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 

Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Region: Portugal > Northern Portugal > Porto District > Porto
Price Range: $137 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#9 Luxury Hotel in Porto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Porto Hotel & Spa staff and other travellers.
33 questions
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Questions? Get answers from Sheraton Porto Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check about renovation work.”
 of 5 bubbles priaak16, 27 Dec 2016 | Read review
“Rooms on the higher floors are best.”
 of 5 bubbles blairkk25, 15 Dec 2016 | Read review
“We were on the 3 floor very quiet air conditioning quiet. Rooms are being refurbished starting with high floors first.”
 of 5 bubbles Sorrento06, 15 Dec 2016 | Read review
“505 right across elevators. I was concerned it would be loud hearing people get in and out of the elevators, but it was not an issue.”
 of 5 bubbles LaulauSF, 29 Nov 2016 | Read review
“If you have another options in the city for this price range, take them.”
  • Dirty lavette
 of 5 bubbles joaop751, 1 Nov 2016 | Read review
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