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Sheraton Porto Hotel & Spa

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Traveller (945)
Room & Suite (349)
Dining (183)
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Overview
  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(48 reviews)
“modern hotel”(49 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,195)
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Traveller rating
496
323
77
21
15
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496
323
77
21
15
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All reviewsthe club loungemodern hotelbusiness districtsteam roomglass wallseparate showercity centreper daywalk in showerboa vistabreakfast buffet isexcellent hotelenjoyable stayold citymetro stationfrancostaxi
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431 - 435 of 932 reviews
Reviewed June 7, 2015

Similar to previous reports, this is an excellent hotel, great location (somewhat away from the old city center and river but close to metro) with spacious clean room. Concierge as well as all other staff members are very helpful and have excellent English. The only...More

1  Thank GalIsrael
Response from SheratonPortoHotel, General Manager at Sheraton Porto Hotel & SpaResponded June 11, 2015

Dear Gallsrael, Thanks for your preference and comment, which we will share with our team, in particular the Concierge. For a future stay, please note that we have rates that already include breakfast. We shall be pleased to welcome you back soon. Yours sincerely, Joana...More

Reviewed June 3, 2015 via mobile

As expected, our stay with the Sheraton in Porto Portugal was fantastic! The hotel was located a few train stops from the City Centre. Many who stay at the hotel appear to stay for business but if you are here for pleasure it is still...More

Thank Tdelanerolle
Response from SheratonPortoHotel, General Manager at Sheraton Porto Hotel & SpaResponded June 7, 2015

Dear Guest, Thank you so much for your preference and feedback, which is very rewarding. We are looking forward to welcoming you again soon. Best regards, Joana Almeida – General Manager

Reviewed June 3, 2015

We stayed here for three nights as part of a Riviera Tour and were surprised at the high quality of the accommodation for a package and we were certainly not treated in any way differently to private quests.. Our room was large and very comfortable...More

Thank SusanW47
Response from SheratonPortoHotel, General Manager at Sheraton Porto Hotel & SpaResponded June 7, 2015

Dear SusanW47, Thank you very much for having stayed with us and for having taken the time to post your opinion, which we will share with our team. It will be a pleasure to host you again. Yours sincerely, Joana Almeida – General Manager

Reviewed May 31, 2015

nothing is perfect. Check in long; complicate, not able to give the room in the morning despite the fact the hotel was not full ... just for question of principle. They did not ask if we are OK to pay additional charge for that ....More

1  Thank Mireille B
Response from SheratonPortoHotel, General Manager at Sheraton Porto Hotel & SpaResponded June 3, 2015

Dear Mireille B, Thank you for your preference and feedback. The hotel always gives room before check-in scheduled time should the type of reserved room be available and clean upon guest arrival. We are sorry we haven’t been able to meet your expectations, which we...More

Reviewed May 31, 2015 via mobile

I stayed here for a week with my family including two children of 12 and 10. The hotel itself is what you'd expect of a modern business class hotel with a very good spa with a decent sized pool that the kids enjoyed. We had...More

1  Thank yell0w
Response from SheratonPortoHotel, General Manager at Sheraton Porto Hotel & SpaResponded June 3, 2015

Dear Guests, Thank you so much for your preference and detailed feedback, which we will share with our team. Do not hesitate to stay with us again whenever back in Porto. Yours sincerely, Joana Almeida – General Manager

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$147 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#12 Luxury Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#12 Luxury Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (945)
Room & Suite (349)
Dining (183)
Pool & Beach (74)
Amenities (152)
Business Centre & Event Rooms (16)
Family and Play Areas (11)
Questions & Answers
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Louise C
July 20, 2017|
AnswerShow all 6 answers
Response from SheratonPortoHotel | Property representative |
Dear Louise Clephane, Thank you for your interest in Sheraton Porto Hotel & Spa. We are happy to inform you that our Restaurant has always gluten free options. If you need any special ingredient or recipe, we kindly ask you... More
0
Votes
MYBailey
April 20, 2017|
AnswerShow all 3 answers
Response from JorgeM9 | Reviewed this property |
Sheraton better for confort with great breakfast in town Teatro is in the center so for sightseeing is better
0
Votes
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Sorrento06
October 22, 2016|
AnswerShow all 11 answers
Response from JOHN P | Reviewed this property |
We like a walk every day so the 25 mins or so into town was no problem. The hotel is really good and we did not find it too expensive. In the evening you can get bar food in the lounge. We did the short river cruise and... More
1
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Room Tips
"I found my room on the 10th floor extremely quiet, I did not even hear the elevators"
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"Ask for a city view when making your reservation"
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"Go near the Club Floor (12), if possible."
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"Book Club Lounge Rooms and also enjoy Spa and Gym facilities. Do not miss buffet breakfast and also Dinner at..."
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