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Hilton Brussels City

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2,176 Reviews from our TripAdvisor Community

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Showing 1,563: English reviews
Boston, Massachusetts
Reviewed 23 November 2013

I stayed for 2 nights in September with 2 business associates. We arrived late at night after a long drive and were told by the front desk clerk that the hotel's system was unavailable as a batch was running and he could not check us in until it was complete. After waiting for about half an hour, we were finally...

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Helpful?
2Thank TLMurphy77
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Mr. TLMurphy77, Thank you for taking the time you leave a review on Tripadvisor. All of our guest correspondence provides us the opportunity to always improve the level of service we deliver. We once again sincerely regret about the experience you encountered with us. The error during your check in process caused your rooms being missed from the Housekeeping...

Leamington Spa, United Kingdom
Reviewed 23 November 2013 via mobile

The staff at this hotel really enhanced the experience and were helpful and friendly throughout our stay. The room was small but perfectly formed and decorated to a high standard. The breakfast was wonderful and the bar at the front of the hotel was chic and well stocked. The hotel also boasts a fantastic gym, sauna and steam rooms. Next...

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1Thank shakespeare89
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for taking the time to leave a review on tripadvisor. We are very happy to read you fully enjoyed your stay with us and will share your delightful comments with the team. Looking very much forward in welcoming you back in the near future. Kind regards, Vieri Biticchi Hotel Manager

Geneva, Switzerland
Reviewed 20 November 2013

I stayed in this hotel for a week and it is not what one would expect from a Hilton. The lobby is nice and the personnel very polite, something extremely rare in Belgium. The room was okayish, but definitely not worth more than 150 euros per night. The beds and room decoration are basic. Dinner in the room is not...

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Helpful?
Thank Katerina H
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Katharina H, Thank you for your review on tripadviosor regarding your recent stay at the Hilton Brussels City. It was a pleasure to read your kind comment concerning our Team which I will gladly share. Regarding your feedback on your room, we appreciate your feedback and regret we were unable to meet your expectations. Please be advised that we...

Brussels, Belgium
Reviewed 19 November 2013

Very convenient Middle of the City Location, Good Rates, Friendly Staff - is all most would say. However the highlight here is the Steam Room and the Sauna, although most guests unaware of these. The Breakfast is one of the best around. The only negative is that the room food menu was limited.

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Helpful?
Thank SajJan2013
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read you enjoyed your stay with us and thank you for your kind comments concerning our staff. It is also a pleasure to hear that you particularly enjoyed our Scandinavian Wellness and Health Club featuring a sauna, hammam and work-out room with...

Rome, Italy
Reviewed 18 November 2013

We stayed here for two nights over an autumn weekend and enjoyed the stay. The rooms are spacious, well equipped and furnished, the bed is very comfortable and above all the rooms were quiet. One or two complaints - the Wifi costs an absurd €20 a day and the breakfast €30 each. We avoided the breakfast because we eat little...

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Thank David N
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear David N, Thank you for your review on Tripadvisor We are glad to read you enjoyed your stay with us! Thank you for your feedback concerning the wifi cost in guest rooms. Your feedback will be kept into account for the future. Please note that we are currently offering complimentary wifi internet in our public areas. Thank you for...

Collegeville, Pennsylvania
Reviewed 18 November 2013

Stayed just one night with the family. We had two rooms and both were clean, modern, and very comfortable. We havce twin newborns and the staff could not have been more helpful and attentive. Everyone was friendly and just wonderful. The location is good. It is an easy drive, easy to find, and only about 10 minutes to the city...

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Thank S K
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for taking the time to leave a review on Tripadvisor. It is a pleasure to read that that our teams efforts made your stay with your family a most enjoyable one and will gladly share your comments with them. Thank you for having chosen the Hilton Brussels City and for your loyalty towards our brand. We...

Market Harborough, United Kingdom
Reviewed 18 November 2013

Convenient location for the metro and easy to get to from Eurostar. Room as clean and comfortable as you would expect from a Hilton, though the large bed made the room feel small with no-where to store a suitcase. Good breakfast (but make sure you pre-pay as it is expensive on the day) but a rediculously high extra charge for...

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Thank SouthCerney
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for your review on Tripadvisor. We are glad to read you enjoyed your stay and especially our breakfast offering. I appreciate your comment concerning your room concerning additional room for placing your luggage. Please note that we offer different room types, which also vary in size, ranging from Hilton Guest rooms to Deluxe and Suites. Your...

Saint-Beat, France
Reviewed 16 November 2013

If you are travelling by public transport then this hotel is in a wonderful location. We caught the train from Brussels airport - took 15 minutes and then a 10 minute walk maximum straight to the hotel. You can then straight into the centre, the shops, restaurants and everything - it is great. The staff were lovely, very friendly. Breakfast...

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Thank ScooterJuly
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read that you enjoyed your stay with us, very much appreciated our teams efforts and our breakfast offering. With pleasure I will share your comments with the team! Indeed the Hilton Brussels city is centrally located making it the ideal starting point...

Greenwich, Connecticut
Reviewed 14 November 2013

Great location across the street from largest mall in Belgium with a Carrefour Grocery in basement. In large pedestrian friendly shopping district. Metro adjacent. 10 minute to The Grand Place. Very friendly staff.

Review collected in partnership with Hilton Hotels & Resorts
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Thank vaughnsuit
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you very much for taking the time to leave a review on Tripadvisor. We are very pleased to read that you enjoyed your stay with us and thank you for your kind comments concerning the friendliness of our staff. With pleasure I will share your comment with them. Indeed the Hilton Brussels City location and transport connection...

Montreal
Reviewed 12 November 2013

This hotel is well located near the metro line, and a relatively easy and reasonable taxi ride from the airport -- although I took the metro and train on way out and this was very quick and economical. Nothing special about this hotel. Nice buffet breakfast (should be nice at that price) and 5 à 7 for Hilton members was...

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Thank Seat11A
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Traveler, Thank you for your review on Tripadvisor. We are glad to read that you overall enjoyed your stay with us. Great to read that you appreciated our Breakfast Buffet offerings and found our Scandinavian style beds comfortable. We appreciate your feedback concerning the price of internet. Please be advised that we are offering complimentary wifi in the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Highlights•Situated in the heart of Brussels near the Rue Neuve shopping district•A few minutes’ walk from Brussels Gare du Nord station•Close to World Trade Center and popular attractions including Grand Place City Square•Wireless internet access, business center and Scandinavian Wellness and Health Club •Bien Belge Living Lounge restaurant and bar serving Belgian specialties, fine wine and beerSituated in the center of downtown Brussels, within yards of Gare du Nord station and in close proximity to the Rue Neuve shopping district and the World Trade Center, the Hilton Brussels City hotel is the ideal place to stay when you are visiting Belgium’s capital. All the facilities are in place to allow you to remain productive during your stay. With wireless internet access, a business center and a range of meeting rooms you will be able to work with the minimum of hassle.After a busy day in Brussels or a long journey, you can relax and rejuvenate in the Scandinavian Wellness and Health Club and sample the delicious Flemish cuisine on offer in the Bien Belge Living Lounge restaurant and bar. Offering responsive service and stylish contemporary comfort in an enviable location, this Brussels hotel has everything you need to make the most of your stay in one of Europe’s most vibrant cities.Local Attractions •Stroll to Brussels’ famous Grand Place, the center of the Old City’s pavement café culture•Stop in at Marcolini’s Chocolatiers and buy some handmade Belgian chocolates to take home•Experience world class shops located on the Rue Neuve •Visit the Delerium Café•View one of the world’s finest collections of pre-modern art at the Musée d’Art Ancien ... more   less 

Additional Information about Hilton Brussels City

Address: Place Charles Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $111 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Brussels City 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Hilton Brussels City Hotel Saint-Josse-Ten-Noode
Brussels Hilton
Hilton Brussels City Belgium
Hotel Style:
#4 Romantic Hotel in Saint-Josse-ten-Noode
#4 Luxury Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Brussels City staff and other travellers.
16 questions
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Philadelphia, Pennsylvania
1 month ago
Philadelphia, Pennsylvania
1 month ago
Buffalo, New York
2 months ago

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Questions? Get answers from Hilton Brussels City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on a lower floor. On a future stay, i would ask for a higher floor away from the entrance due to street noise.”
 of 5 bubbles CliffordS819, 14 Mar 2017 | Read review
“Ask for a renovated room on a higher floor”
 of 5 bubbles DariusS_11, 5 Mar 2017 | Read review
“Make sure you check for backside (view on the garden)”
 of 5 bubbles MrTripAroundTheWorld, 16 Feb 2017 | Read review
“Always ask for snacks with your drink and try the sauna it was empty most of the time”
 of 5 bubbles billl187, 5 Feb 2017 | Read review
“The rooms in the front of the hotel on the Place are larger but may cost a little more,”
 of 5 bubbles isr312, 21 Jan 2017 | Read review
5 of 5