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Crowne Plaza Hotel Brussels - Le Palace

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Crowne Plaza Hotel Brussels - Le Palace
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1,696 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
Reviewed yesterday NEW

The Crown Plaza is a good hotel wothin 10 minutes walking distance to the Grand Place - it is in a very convenient location. The amenities are good. My room was nice and clean and although not modern it was very comfortable. the beakfast was good. All in all a nice hotel to stay in Brussels for a few days.

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Helpful?
Thank edwyn w
United Kingdom
Reviewed 1 week ago

Business stay fro a couple of nights, the hotel is very old, so there is a limit to what they can do with it. Its well furnished, although a little tired in places. The service was goo all round with the exception of the very surly lady on check out. We were on a corporate rate, and were recognized by...

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Helpful?
Thank Visidigi
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Visidigi, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback. I'm happy to see you enjoyed your stay and the service offered by our staff. Nevertheless, I will share your feedback with our management so we can improve our service and...

Reviewed 2 weeks ago via mobile

I stayed 3 nights in crown plaza. Hotel is completely clean and comfortable with good access to anything you want. The historic palace square is in 10 min walking. Hip on bus station is close to hotel.Metro station is in front of the hotel. I recommend this hotel for everyone who looks for a clean, comfortable and good access hotel

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Helpful?
Thank Hamed F
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Hamed, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace. Thank you for your visit and for taking the time to share your feedback! I'm delighted to see you enjoyed your stay with us! We also appreciate you are recommending the hotel. It's something we take great pride in! We hope to welcome you back...

Reviewed 2 weeks ago

Would not say this is a 4 star hotel, maybe it was 100 year ago...when bathroom ventilation or aircon in the room was unheard of. Room was extremely hot and nothing can be done about that..... Overall, very tiny room, with everything extremely dated: furniture, carpets, curtains, hair dryer,etc. Floor boards squeaking on every step...you get the idea! Only TV...

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Helpful?
Thank celebra09
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Celebra09, Thank you for taking the time to share your feedback with the TripAdvisor community. I'm sorry to hear your recent stay wasn't up to your expectations. We appreciate your comments and I won't hesitate to share this with our management. In our rooms we offer the possibility to our guests to store their own food and beverages. In...

Eindhoven, The Netherlands
Reviewed 2 weeks ago

Had a great stay with my girlfriend: Nice room with a great view, super staff, perfect breakfast and a nice gesture in our room. I was recognized as a IHG member and our room was ready on check in. Great help on exploring the city.

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Helpful?
Thank frankbartels92
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Good day frankbartels, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for your loyalty as an IHG® Rewards Club member. I'm delighted to hear you really enjoyed your stay with us and that you had a wonderful time with your girlfriend. We hope to welcome you back again soon!...

London
Reviewed 2 weeks ago

This hotel is central in Brussels and is close to the restaurants and shops. It is easy to get around as near the tram and bus stops and close to the train station. The hotel does seem a bit old and dated but still clean and well maintained. Rooms are good and the service was excellent.

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Helpful?
Thank John M
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear John, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback. I'm delighted to see you enjoyed your stay with us. A positive guest experience is something we take great pride in so I won't hesitate to share this with our team....

Plymouth, United Kingdom
Reviewed 3 weeks ago

The hotel has a great location very close to the Rogier metro station and a short walk to Nord Station. It's about a 10 minute walk to Grand Place with all the bars and restaurants that surrounds the central area but if you didn't want a walk to Grand Place there are numerous restaurants very close by to the hotel....

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Helpful?
Thank Martin J
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Martin, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm delighted to see you enjoyed your stay with us. It's something we take great pride in and I won't hesitate to share this with our team. We look...

Cambridge, United Kingdom
Reviewed 4 weeks ago

I really like this hotel. It is one of those really good brand hotels you get in Europe. Got an upgrade on arrival and was in very spacious room. Service is excellent in the bar and the breakfasts are great. Will continue to use it on future trips.

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Helpful?
Thank Peter B
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Peter B, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for your visit and for taking the time to share your feedback on TripAdvisor. I'm more than delighted to see you enjoyed your stay with us! It's something our staff takes great pride in so I won't hesitate to share this with...

scotland
Reviewed 4 weeks ago

What is really apparent is the very high standard of customer service across the whole team at this hotel. We held a large conference there so came into contact with many of the hotel staff including reception, events team, restaurant staff, technical staff, bar staff. A number of participants at the event were inexperienced travellers who required a bit extra...

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Helpful?
Thank hydiho
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear hydiho, Greetings from the whole team at the Crowne Plaza Brussels - Le Palace! Thank you for organizing your event in our hotel! I'm delighted to hear you and your delegates had a great guest experience. It's something we take great pride in and I won't hesitate to share this with all of our colleagues. We look forward to...

Reviewed 5 weeks ago via mobile

Location is fantastic as it is located just outside ring road. Walking distance to tourist area and restaurant. However the hotel needs serious upgrade. Most of the heater are not working. Not all restaurant or pub are open every nights. If we are looking for location and price with basic business facilities, it is not a bad choice.

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Helpful?
Thank Krause F
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Krause, Thank you for choosing the Crowne Plaza Brussels - Le Palace during your recent visit to Brussels. I'm sorry to hear your stay wasn't completely up to your expectations. Please accept our sincerest apologies for the inconvenience you've suffered due to the malfunction. Rest assured that our technical department will have a closer look into this issue. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $113 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, IHG, Odigeo and Priceline so you can book your Crowne Plaza Hotel Brussels - Le Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Brussels - Le Palace staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Brussels - Le Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our window had a view of another window of the hotel, so maybe ask for a window facing the park of a street?”
 of 5 bubbles celebra09, 23 Nov 2016 | Read review
“Book Breakfast as it is expensive to add.”
 of 5 bubbles V9167QOpeterb, 11 Nov 2016 | Read review
“Get a room at the front, not the back, for a better chance of a good night's sleep.”
 of 5 bubbles MrR_11, 28 Oct 2016 | Read review
“In July there was construction on the main boulevard and Rogier Place so ask for a room facing away from these two sides of the hotel.”
 of 5 bubbles LMAKCalgary, 3 Aug 2016 | Read review
“room facing botanical garden”
 of 5 bubbles vashish29, 1 Aug 2016 | Read review
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