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Crowne Plaza Hotel Brussels - Le Palace

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1,766 Reviews from our TripAdvisor Community

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Showing 1,175: English reviews
Start your review of Crowne Plaza Hotel Brussels - Le Palace
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Reviewed yesterday NEWvia mobile

I just came back from a business trip to Brussels. The company arranged a 4 night stay at Crown Plaza. The location is central but that's all about it. The rooms are old and depressive. I had as room view the wall of another building. Breakfast was poor. The health club on the 3rd floor was a joke: a sauna...

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Helpful?
Thank Sevasti A
Dripping Springs, Texas
Reviewed yesterday NEWvia mobile

Spent three nights here during spring break in a lovely suite with a view of the park across the street. We arrived early in the morning and not only was our room available but they offered us a free breakfast. The room was clean and extremely comfy. The bathroom was something to behold. There was even an exercise bike in...

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1Thank MycornerofTexas
Annandale, Virginia
Reviewed 6 days ago NEW

The hotel is grossly overrated. It's a 3 star hotel really. Dated, kinda odd. Weirdest thing about my stay, the fire alarm went off while I was there. To this day I'm actually not even sure if there was a fire, or the power was just cut off from the whole hotel, so the alarm sounded off as a warning....

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Helpful?
Thank sara538740
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear sara538740, Please accept our sincerest apologies for what happened during your stay in May 2016. I won't hesitate to share your feedback with our front office team, however a lot of efforts have been made to improve our communication. I can assure you we have emergency procedures in our hotel and on a regularly basis, a fire exercise is...

Zurich, Switzerland
Reviewed 1 week ago

I was staying for two nights attending a large EU meeting. The hotel even if not the newest one still has some charme as it is not the standar "bullsh.." you find in all the big chains. There is some hiostory behind without jeopardizing any amenities. Bed good, breakfast good, service good but the price was on the upper limit....

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Helpful?
Thank Reli61
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Thank you Reli61 for your visit and for taking the time to share your feedback! We are really proud of our rich heritage, being the first Palace hotel in Brussels built in 1908, and it's nice to hear you enjoyed the atmosphere in our hotel. On behalf of our entire team I would like to wish you a lot of...

South Bend, Indiana
Reviewed 1 week ago

A very nice hotel if you're looking for a comfortable and reasonably priced place to stay in Brussels. A very pleasant surprise was the restaurant/bar in the hotel, the Brasserie Deco Verre. First-rate Italian food and, of course, a great selection of Belgian beers. My only reservation, a slight one, is that the location is bit far removed from the...

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Helpful?
Thank Don H
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Thank you for your visit and for taking the time to share your feedback Don! I'm delighted to see you enjoyed your stay with us. We recommend to use the subway, which is located next to the hotel, to get to the centre. If you are in for a nice walk, you can stroll down Brussels main shopping street to...

Los Angeles, California
Reviewed 1 week ago via mobile

Had a great stay here 18 months ago but not this time. The only Spire Elite benefit was 600 points and an upgrade to an "executive" room that is identical with their standard rooms. WiFi didn't work on the first room at all and barely at the second​ one. You can see the Cisco access points in the hallway but...

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Helpful?
1Thank LoyaltyLobby
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear LoyaltyLobby, First of all thank you for your loyalty as a Spire Elite IHG Rewards Club member. I'm sorry to hear your recent stay wasn't up to your expectations. I would like to invite me to send me more details about your stay so I can follow up on the AC and the internet access. Have a lovely day...

New York City, New York
Reviewed 1 week ago

This is the best hotel ever. EVER. I stayed here once a year ago and was not happy--that is until I was visited by Evangelos, the Greek (yes I said Greek:) manager who made it all better and then some... Now I won't stay anywhere else in Belgium. I just checked in. Warm welcome, GREAT room, great views, convenience, walked...

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Helpful?
Thank ACSACS
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear ACSACS, Thank you for your visit and for your great review! We are truly delighted to see you enjoy your stay with us! On behalf of Evangelos and our entire team I would like to wish you a lot of great travels in 2017 and we look forward to keep welcoming you back at our hotel. Kind regards, Steven...

Belgium
Reviewed 1 week ago

As usual, after a warm welcome, we went to our beautiful room. This time we brought friends. They were really impress by this Art deco hotel and the rooms. Had a drink in the bar same Art nouveau type. After a good night sleep, we had a nice breakfast. Can wait to return !! Special thanks to Alexandre.

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Helpful?
Thank Marja-Alain
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Marja and Alain, Thank you for loyalty as a Platinum Elite IHG Rewards Club member and for your loyalty towards our hotel! It's great to see you once again enjoyed your stay and that you were able to impress your friends as well. We wish you a lot of great travels in 2017 and we look forward to welcoming...

Dublin, Ireland
Reviewed 1 week ago via mobile

Stayed here with colleagues. Good and friendly service, helpful and on point customer experience. Very comfortable rooms and lots of space. The hotel is well located for downtown Brussels and breakfast is good. Recommended!

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Helpful?
Thank Dromadamusic
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Thank you for your visit Dromadamusic! And thank you for recommending our hotel. We hope to welcome you back again soon! Kind regards, Steven D. Community Supervisor

London
Reviewed 1 week ago

I've stayed here many times over the years, my last visit was early March. I find the service is very good. The staff are attentive and helpful. Pros: - rooms are well designed and modern - friendly service - close to Nord station and metro and gardens - the bar is great for an evening drink - the food store...

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Helpful?
Thank toolmantadgh
stevendb1, Community Supervisor at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear toolmantadgh, Thank you for your loyalty towards the Crowne Plaza Brussels - Le Palace and thank you for taking the time to share your feedback! I'm delighted to see you find the offered service very good and that our staff is very attentive and helpful. It's something they take great pride in so I won't hesitate to share this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Region: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range: $114 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Brussels - Le Palace staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Brussels - Le Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room on the lowest floor possible. check out where the fire escape is, do dry runs. be ready in an emergency coz they ain't.”
 of 5 bubbles sara538740, 20 Mar 2017 | Read review
“ask for park view”
 of 5 bubbles ACSACS, 14 Mar 2017 | Read review
“ask for a view of the botanic gardens”
 of 5 bubbles HayleyM846, 11 Mar 2017 | Read review
“Wifi did not work inside the room in the 6th floor”
 of 5 bubbles fbitol, 21 Feb 2017 | Read review
“367 was a nice spacious room.”
 of 5 bubbles Jaksmif, 17 Feb 2017 | Read review
5 of 5