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Laguna Resort and Spa

Expedia.comUS$114*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$164*
US$114*
US$119*
US$164*
US$114*
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Laguna Resort and Spa
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1,879 Reviews from our TripAdvisor Community

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Showing 1,366: English reviews
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Kingston-upon-Hull, United Kingdom
Reviewed 4 days ago NEW

Crete is a beautiful island and a stunning location for a holiday. On arrival at this hotel we could not help but feel 'Oh this has the wow factor' with stunning decor and very friendly staff. About 30 mins from the airport it was well worth the wait to see where we would be staying. The Mitsis Laguna Resort Spa...

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Helpful?
2Thank Chris D
Brussels, Belgium
Reviewed 4 days ago NEW

The 7-day stay was excellent. The resort is well managed, rooms are clean and well equipped. The staff is very helpful and extremely polite. The food was very good and availability of theme restaurants. To be recommended.

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1Thank Christian C
London
Reviewed 6 days ago NEWvia mobile

This place is amazing, worthy of all its five stars! I stayed here for two weeks and don't have a bad thing to say about it. All the staff are friendly from check in to butler service and cleaning staff. Breakfast was very relaxed with a good variety of food from all over the word that would fit any palette....

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1Thank David M
Towcester, United Kingdom
Reviewed 6 days ago NEW

Just returned back from a week away at the Mitsis Laguna in Crete. This hotel definitely has the "wow factor", and is by far the most impressive looking in the area. On arrival the staff immediately offered help with our bags and were very helpful. The front desk staff were helpful too, instructing us to quickly grab lunch as the...

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4Thank Megan S
Doncaster, United Kingdom
Reviewed 1 week ago NEWvia mobile

If you are wanting a luxury resort that has excellent facilities, food and drink look no further, this is the resort for you. My husband and I love this resort, hence this being our third visit, we were very happy that many changes have took place since our last visit in 2013. For those who have not yet had the...

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3Thank jsprks
Olga K, Υπεύθυνος Σχέσεων με Πελάτες at Laguna Resort and Spa, responded to this review

Dear Jsprks, We would like to warmly thank you for a positive feedback and nice impressions that you had during your stay at Laguna Exclusive Resort and Spa! It is really great to comment that the hotel has made a lot of improvements since your previous stay. We always do our best and every year we become better and better....

Hastings, United Kingdom
Reviewed 1 week ago

We just came back from a 10 day Easter break to Laguna hotel. The hotel is a lovely place, nice clean, and well kept. The staff were always happy to help whenever we needed it, and the rooms were cleaned to a high standard. I would not call it a 5 star hotel for various reasons. The main dining hall...

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Thank peter s
Reviewed 1 week ago

Beuetiful Resort Laguna. The food like all ways amazing. New staff ,very friendly, nice family stay ,we where there last year. And This year hotel have new options of photography. We bout a nice family photo session ,pictures are fabulous thanks to the PIXELHOLIDAY TEAM ;)

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Thank Ludmila A
Olga K, Guest Relations Manager at Laguna Resort and Spa, responded to this review

Dear Ludmila A, Thank you for choosing Laguna Resort and Spa for your holidays! Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for all our Guests. It would be a pleasure to welcome you back at Laguna Resort and Spa in future! Kind regards, Olga Karpizina Guest Relations

Reviewed 1 week ago

Everything was perfect, great hotel! The girl "Anna" from the entertainment team was charming, smiling and professional This hotel is amazingly beautiful and beautifully maintained, with really tasty food at the sweet and ice cream parlor next to the pool

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1Thank רז ב
Olga K, Guest Relations Manager at Laguna Resort and Spa, responded to this review

Dear רז ב Thank you for choosing Laguna Resort and Spa for your holidays! Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for all our Guests. It would be a pleasure to welcome you back at Laguna Resort and Spa in future! Kind regards, Olga Karpizina Guest Relations

Cottingham, null, United Kingdom
Reviewed 1 week ago

Spotless and large rooms, food is excellent with lots of restaurants to choose from. The whole site is kept immaculate and the service levels are exceptional across the whole site. The staff really make a difference here, they always made us feel welcome and ensured we wanted for nothing. A real class act and great value for money.

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1Thank Tim D
Olga K, Guest Relations Manager at Laguna Resort and Spa, responded to this review

Dear Tim D, We thank you for staying at Laguna Resort and Spa and for sharing your experience with us, on Trip Advisor. It is a pleasure to read that you enjoyed your stay. We are also so pleased about everything you mentioned about our staff and the hotel itself. We will be very happy to welcoming you at Laguna...

Kuwait City, Kuwait
Reviewed 1 week ago via mobile

My experience in this hotel is mixed , plenty of plus points taken down by some items which need some improvements. To begin with i was given a room which looks directly on the pool side or what was described as the island , although the view is nice but u should totally avoid that kind of rooms if you...

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1Thank Anisah M
Olga K, Guest Relations Manager at Laguna Resort and Spa, responded to this review

Dear Anisah M, We thank you for staying at Laguna Resort and Spa and for sharing your experience with us, on Trip Advisor. It is a pleasure to read that you had a great holiday and you are pleased with your stay. We are also so glad to read everything you mentioned about our staff. We will be very happy...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Conference Facilities

Additional Information about Laguna Resort and Spa

Address: Beach Road, Anissaras, Hersonissos, Crete 70014, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $177 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Laguna Resort and Spa 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Mitsis Laguna Hotel Anissaras
Laguna Resort And Spa Crete/Anissaras, Greece
Hotel Style:
#1 Luxury Hotel in Anissaras
#2 Romantic Hotel in Anissaras
#2 Family Hotel in Anissaras
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Resort and Spa staff and other travellers.
382 questions
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Questions? Get answers from Laguna Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might be possible to ask for a bigger balcony.”
MarshallBuckley, 17 Apr 2017 | Read review
“For Special questions write to the Hotel, they will try to do their best for all whishes!”
Berny--Munich, 16 Apr 2017 | Read review
“Consider a family bungalow if you have two or more children. The extra room will be appreciated.”
MVH071, 16 Apr 2017 | Read review
“we stayed in a bungalo room with a view to the garden right next to the Italian resturant.. it was a great location and a very good room”
nomnom2809, 15 Apr 2017 | Read review
“all the sides are nice.”
amira143, 14 Apr 2017 | Read review
5 of 5
Expedia.com
US$114* /night
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TravelocityUS$114
TripAdvisorUS$114
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*Disclaimer
Prices are for 1 room, 2 adults
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