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Serita Beach Hotel

PricelineUS$74*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Serita Beach Hotel
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1,386 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Bolton
Reviewed 20 October 2016

We went the first two weeks in October 2016 on our honeymoon and chose this hotel, because we are Mitsis hotel fans. The hotel was as expected very clean and the staff was superb and very friendly. The food in the main restaurant is very good and although my partner is vegetarian, he always found delicious things to eat. The...

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Helpful?
1Thank Powerpet
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest Thank you very much for your review and for your kind words regarding your stay at the Serita Beach. I was pleased to read that you have enjoyed your stay with us. We looking forward to welcoming you back to our Hotel Best Regards

Port Macquarie, Australia
Reviewed 16 October 2016 via mobile

6 Star Service....Yes you have read this review title correctly. 6 star service is what you get when you stay at Serita Beach Hotel. Annastasiadis and his magnificent team will have you wanting to stay forever. When we checked in Anna and Anita set the standard for the awesome customer service that awaited us. Kostas (matre'd Hotel), Anastatia and there...

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3Thank SuiteAsOuzo
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you, enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to welcoming you...

southampton
Reviewed 14 October 2016

Room was very nice overlooking pool and beach,plenty of room with a balcony,hotel was very nice and the food was excellent ,all the staff were very friendly and helpful and very hard working.the main restaurant is very clean and tidy with the staff very helpful,If you wanted to sit out side on the terrace for a meal all very nice...

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Helpful?
Thank leesoton
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, I was very pleased to learn how much you enjoyed your stay with us. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Please rest assured that we will address the point of your dissatisfaction with our hotel team. Once again thank you very much...

Ramat Gan, Israel
Reviewed 14 October 2016 via mobile

Just been there for 4 night. Horrible food, lots of it and the worst ever! The sushi resturant and Italian resturant are very basic. Rooms r OK. Entertaining stuff cute and try very hard to put a smile on the guests faces. All other workers r always upset at someone or something.

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Helpful?
Thank Danna M
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, Τhank you for taking the time to post your feedback from your recent stay at the Serita Beach. We value all our Guests' comments and we take them under serious consideration in order to improve the services we provide and achieve nothing less than 100% Guest Satisfaction. Best regards,

Chester, United Kingdom
Reviewed 12 October 2016

After a disappointing start, having asked for a room suitable for someone with disabilities finding out we had been allocated a bungalow on 2nd floor, the staff eventually sorted us out with a room in the hotel on the 2nd floor accessible by the lift with sea views Room no 250. It was not entirely user friendly as I had...

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Helpful?
Thank linda2107
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, Thank you very much for your review and for your kind words regarding your stay at the Serita Beach. I was pleased to read that you have enjoyed your stay with us. We thank you for your valuable feedback/comments and the special mention you have made to members of our team. Best Regards,

wales
Reviewed 9 October 2016

Stayed with family in August. Rooms ok. Pool area ridiculously slippy/dangerous. Queues for buffet food mad. Breakfast at buffet restaurant awful. Waiting for everything. Greek & Italian restaurant food superb but trying to get a table ridiculous. Only drinks at lunchtime snack bar - beer ouzo & brandy! Wouldn't stay here again or recommend

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Helpful?
Thank khnorthwales
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, Τhank you for taking the time to post your feedback from your recent stay at the Serita Beach. We value all our Guests' comments and we take them under serious consideration in order to improve the services we provide and achieve nothing less than 100% Guest Satisfaction. Please rest assured that we will address all the points of...

Reviewed 9 October 2016 via mobile

The animation team was on my mind the best at the hotel. Always a smile on their face with a happy mood and friendly. They also searched the contact to the guests. They didn't just care about their job, but were also interested in talking with everybody. The daily program they absolved with fun and all day evening show was...

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Helpful?
Thank Felix B
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to write about Serita Beach. We are very pleased that you had an enjoyable stay at our hotel. We wish you all the best and we look forward to welcoming you back! Best regards,

Reviewed 8 October 2016 via mobile

Went back again this year. Very impressed with the refurbishments and new restaurants. Staff as always very pleasant and nothing is never too much trouble. Housekeeping staff always left rooms clean and fresh. Food fresh and well presented but toaster could be upgraded, also when serving fish would be nice to know exactly which type. The entertainment staff were very...

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Helpful?
1Thank Erica B
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, It was indeed very kind of you to share your experience with us, and submit your impressions from your recent holiday at our Hotel. Your very kind words about the quality and standard of services delivered in our Hotel are very encouraging for all of us here at the Serita Beach. We can only assure you that the...

Reviewed 5 October 2016

Just back from spending two weeks in Mitsus Serita - hotel spotlessly clean, staff very helpful and friendly, food good in buffet but visited Italian themed restaurant twice which was brilliant, also Asian and Greek were above average. Nice size balcony with good views. Short walk to bus in either direction of island and not too expensive. Local train ride...

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Helpful?
Thank Joan L
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, I was very pleased to learn how much you enjoyed your stay with us. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Once again thank you very much for your kind support and we look forward to welcoming back to the Serita Beach in...

London, United Kingdom
Reviewed 5 October 2016

After a FANTASTIC holiday in Mitsis Maris in Kiotari in Rhodes in 2015 we as a family decided to go for Mitsis again but this time in Crete. Going for this holiday our expectations were based on experience from Mitsis Maris from Rhodes and we truly believed that one Mitsis Hotel is equal to other Mitsis Hotel despite the fact...

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Helpful?
Thank Sylwester G
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, Τhank you for taking the time to post your feedback from your recent stay at the Serita Beach, in such detail. We value all our Guests' comments and we take them under serious consideration in order to improve the services we provide and achieve nothing less than 100% Guest Satisfaction. Please rest assured that we will address the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to Serita Beach Hotel in Crete, Greece Serita Beach Hotel is a luxurious 5 star hotel for beautiful all inclusive holidays in Crete The Serita Beach Hotel is located on the beach in the picturesque and uncommercialised resort of Anissaras. The Hotel is painted in bright pastel colours and offers everything you need for a relaxing holiday experience. ... more   less 

Additional Information about Serita Beach Hotel

Address: Anissaras, Hersonissos, Crete 70014, Greece (Formerly Mitsis Serita Beach Hotel)
Region: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $115 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serita Beach Hotel 5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Hotel Serita Beach
Serita Beach Resort
Serita Beach Crete
Serita Beach Hotel Crete/Anissaras, Greece
Hotel Style:
#2 Luxury Hotel in Anissaras
#3 Romantic Hotel in Anissaras
#4 Family Hotel in Anissaras
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Questions & Answers

Here's what travellers have asked, with answers from Serita Beach Hotel staff and other travellers.
156 questions
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Questions? Get answers from Serita Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the main hotel building are newly refurbished and very pleasant, clean and well equipped”
DavidW-4464, 25 Apr 2017 | Read review
“sea view in the main building”
987liannes, 2 Nov 2016 | Read review
“We were in an upper room which seemed quieter”
B5356IJteresac, 28 Oct 2016 | Read review
“Main building with sea and pool view has no sun, rooms on the other side with view on car park and mountains have sun all day”
Powerpet, 20 Oct 2016 | Read review
“Higher floors for the views.”
leesoton, 14 Oct 2016 | Read review
5 of 5
Priceline
US$74* /night
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TripAdvisorUS$74
HotelsClickUS$108
Expedia.comUS$89
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Prices are for 1 room, 2 adults
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