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Dessole Hermes

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694 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Bexleyheath, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016

We have just got back from a wonderful holiday. The hotel is lovely, very clean, staff are lovely and helpful. Rooms are good but could do with updating but saying that they are spotlessly clean, with clean towels and sheets. Food in restaurant is excellent and a varied choice, my only criticism is that it needs to be a bit... More 

Helpful?
Thank Kim L
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear Kim L, I am so happy to hear that you had a lovely holiday and you enjoyed our hospitality and cleanliness. Feedback from guests like you inspire all of us here to continue with what we do best...spreading the Cretan spirit and making our guests feel welcomed. Thank you so much for this review and looking forward to welcoming... More 

Oswestry
Level Contributor
192 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 11 October 2016

The reception were very nice - our room was on the side could sea from the balcony on 4th floor. The room was big and the beds were comfortable and very clean. The bathroom was tired. The food was quiet nice with Indian, barbecue, Italian - the dining was good. The swimming pool was lovely and the sun bar was... More 

Helpful?
1 Thank JME138
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear JME138, Thank you so much for this positive review. I am happy and proud to know that your stay with us was pleasurable and you enjoyed our cleanliness, buffet and the hospitality of our staff. Thank you for choosing to spend your holiday with us and hope to see you again soon. My warmest regards Ritsa Pediaditi Front office... More 

north wales
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 October 2016

we stayed for a week 5th sept hotel in lovely location we had a sea view also very clean & food was nice drinks were acceptable the pool bar was great for lunch the harbour is a must beautiful at night we went out most nites for a few drinks our only down side was the hotel is very quiet... More 

Helpful?
Thank caravanNorthWales
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear caravanNorthWales, I would like to thank you for taking the time to share your experience of your recent stay at Dessole Hermes. Your positive comments regarding our location, food and hospitality of our staff is much appreciated and encourage us to keep on with hard work. I hope to give us the chance to host you again in the... More 

Nizhny Novgorod, Russia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 October 2016

Our suite was surprisingly gorgeous. But the main course - a view from this penthouse. Photos attached. The food is excellent !!! Eating in these restaurants as Karnadzhio, Avli Taverna and others, but the hotel food is not worse than these restaurants. Those meals in the restaurant of the hotel was at a good level, such as lamb stew or... More 

Helpful?
Thank Alexander K
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear Alexander K, Thank you so much for this positive review regarding your recent stay at our hotel. Really glad that you enjoyed the location, the amazing view and our buffet. We encourage you to return one day and give us the chance to welcome you again. Warm Regards Ritsa Pediaditi Front office manager More 

Ripon, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 October 2016

The hotel is in a wonderful location and the sea view rooms give a panoramic view of the bay and harbour. The staff all give excellent service and nothing seemed to be too much trouble for them to resolve. The all-inclusive package offers amazing value for money. The only small niggles were the occasional noise from the entertainment area by... More 

Helpful?
Thank Janet C
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear Janet C, I personally thank you for sharing your experience of your recent stay at our hotel. Really glad that you enjoyed the location, the amazing view and the hospitality of our staff as we all strive for a memorable holiday. As Hotel Hermes is a city hotel we don't have a private parking but the guests can leave... More 

East Sussex, United Kingdom
1 review
Reviewed 9 October 2016

My wife and I have just returned from our second visit to the excellent Hermes hotel. As was the case last year, everything was of a very good standard. However, the management have 'raised the bar' this year with the appointment of a new 'Head Chef' who has introduced new and interesting menus along with food of the highest quality.... More 

Helpful?
Thank ColinLee125
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear ColinLee125, Waaaoo what a fabulous review!! Thank you sincerely! I am so thrilled that you enjoyed your stay with us once again and thank you for sharing your impressions, highlighting our hospitality, but most of all thank you on your kind words about our staff. Really appreciate the “first hand” information providing to the perspective visitors at Dessole Hermes.... More 

Liverpool
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 October 2016

Check in very smooth Location perfect for town and beaches Try and avoid 1st floor. Very noisy. Buses, bars, and car hire office below you, We had room 141. Sea view but too noisy Breakfast lovely, very busy. Stayed end september Did not use pool as no sun beds after 830 and sun beds were all over the terrace. Could... More 

Helpful?
Thank Julie T
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear Julie T, I would like to thank you for your candid review. Regarding the inconvenience of the noise I assure you that if you were informing the reception we could have given a room on a higher floor. The issues noted will be under consideration for improvement. I hope to give us the chance to host you again in... More 

Sunderland, United Kingdom
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 October 2016

This hotel was fabulous, the food was astounding, something different every night and.barbecues twice a week, we had a sea view rooms, views are fabulous and plenty going on, it is a central location, and Spinalonga the lepor colony was my favourite boat trip, if anyone has read the book The Island by Victotia Hislop, it's well worth a visit,... More 

Helpful?
Thank Pauline G
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear Pauline G, Thank you very much for your wonderful comments regarding your satisfaction with our hotel as our first priority is to provide the best customer service and hospitality!! I am personally thankful for your kind words.Such reviews are much appreciated! We will be happy to have the pleasure of welcoming you again in the near future. Cretan regards... More 

Southminster, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016

We have just spent a week at this lovely hotel. I have never stayed anywhere where the staff and guests are so friendly. Most guests have been going year after year. It is a little dated and the rooms are a little frayed around the edges but everywhere is spotlessly clean. The food is varied, something for every taste. It's... More 

Helpful?
1 Thank karenashworth27
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear karenashworth27 , Thank you for your kind review and for complimenting our buffet food, cleanliness but most of all our dedicated employees as we all try for the best hospitality. It is a great pleasure to know that you feel so relaxed after our care at Dessole Hermes. Looking forward to welcoming you again in the near future. Until... More 

Doncaster
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 September 2016 via mobile

Booked this hotel because of the proximity to the centre of Ag Nik and the decent reviews. Was intending to book a self-catering holiday as husband and I don't usually do all inclusive - we like to go out, particularly at night. However, the difference in price was about £30 per day so I reasoned we'd get our money's worth... More 

Helpful?
Thank pandkuk
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Dessole Hermes, responded to this review

Dear pandkuk, I am so happy to hear that you had a great stay enough to consider returning for another visit. Feedback from guests like you inspire all of us here to continue with what we do best...spreading the Cretan spirit and making our guests feel welcomed. Thank you so much for this review and looking forward to welcoming you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more   less 

Additional Information about Dessole Hermes

Address: 21 Akti Koundourou Stilianou, Agios Nikolaos, Crete 721 00, Greece (Formerly Iberostar Hermes )
Region: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Price Range: $84 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dessole Hermes 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Iberostar Hermes Hotel Agios Nikolaos
Hermes Hotel Agios Nikolaos
Hermes Hotel Crete
Hermes Agios Nikolaos
Dessole Hermes Crete/Agios Nikolaos, Greece
Hotel Style:
#5 Family Hotel in Agios Nikolaos
#7 Luxury Hotel in Agios Nikolaos
#7 On the Beach Hotel in Agios Nikolaos
#9 Romantic Hotel in Agios Nikolaos
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Questions & Answers

Here's what travellers have asked, with answers from Dessole Hermes staff and other travellers.
44 questions
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Preston, United Kingdom
3 months ago
5 months ago
over a year ago

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Questions? Get answers from Dessole Hermes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 5 is 1/2 a floor above the restaurant and a floor above the clubroom.”
 of 5 bubbles cenddylan, 24 Oct 2016 | Read review
“Sea view rooms are best”
 of 5 bubbles Rockandroller, 19 Oct 2016 | Read review
“Rooms with a sea view”
 of 5 bubbles MarionAve66, 19 Oct 2016 | Read review
“A sea view is a must. Rooms on 5th floor are above the Ikeros bar where the evening entertainment takes place”
 of 5 bubbles ptgblue, 18 Oct 2016 | Read review
“Book a sea view on the third floor”
 of 5 bubbles wrinkiles, 17 Oct 2016 | Read review
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