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Blue Palace, a Luxury Collection Resort & Spa, Crete

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Blue Palace, a Luxury Collection Resort & Spa, Crete
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1,536 Reviews from our TripAdvisor Community

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There are newer reviews for Blue Palace, a Luxury Collection Resort & Spa, Crete
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Showing 1,299: English reviews
Reviewed 5 July 2014 via mobile

First, upon check-In we were informed that we were getting an upgrade. When we got to the room, our view was obstructed by a metal roof. After a half hour, we were moved and it was better. While on the finicular, it got stuck due to its poor design of fitting many more people than it's capacity. Finally, the concierge...

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Helpful?
3Thank matt f
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review

Dear guest, Thank you for posting your feedback in TripAdvisor following your recent stay with us. It is unfortunate that your stay with us was not to your satisfaction. Please accept my sincerest apologies for the areas where we have fallen short of your expectations. As with any review about our resort, we take criticism as constructive and the opinions...

New York City, New York
Reviewed 4 July 2014

The blu palace is a great hotel in Crete, Greece. The ocean at the blue palace is stunning. The doc to lay on and snorkel and jump off is always convenient for the kids. The food at the blue palace is great the kids loved the ice creams at the end of every meal. Did I mention on the beach...

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1Thank aidan h
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review

Dear Guest, Thank you very much for posting such a lovely review following your visit to our resort and I am absolutely thrilled to know that your stay was outstanding. Also delighted that you felt nothing was out of place or lacking and that it was a great experience for your children too. I do hope that we will have...

Foster City, California
Reviewed 4 July 2014

Before I checked into the hotel, I was really looking forward to the experience in this hotel. I had looked at the pictures online and read some of the reviews. It seemed ok. I was excited about the private pool we were going to have in our "bungalow". We checked in around 8pm and noticed that the hotel is much...

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5Thank lestat529
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review

Dear guest, Thank you for posting your review in TripAdvisor following our recent stay at the resort. Please accept my sincerest apologies for the areas we have fallen short of your expectations. It is heartbreaking to learn that the Blue Palace was not the experience you had expected. I am really sorry the room was not to your liking. As...

Sausalito, California
Reviewed 2 July 2014

We arrived late at night and were quickly checked in and brought to our room. The room was very spacious with a sitting area, a good sized balcony with table and chairs and a gorgeous ocean view! Bathroom is very roomy and toiletries are nice. There is a charge for wi-fi (you can do daily or multiple day package) but...

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Thank MissBabblicious
London, United Kingdom
Reviewed 2 July 2014

Below is a note that we wrote to the general manager that descirbes our experience... we have yet to hear a response... We departed the hotel this morning and were very disappointed that we were not contacted by you following our request via email for you to do so on Saturday morning. Disappointed... But not surprised. This is because the...

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8Thank emmaly2
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. It is with much disappointment that I read your review and realized that your experience was short of our commitment, and for that I would like to offer my apologies. Feedback such as your own is crucial for us and of the highest importance in order...

Alexandria, VA
Reviewed 29 June 2014

We were in a suite with a private pool, high on the hill overlooking the bay and the islands. The suite itself was beautiful, but there was some noise from the hallway. All the rooms probably aren’t this nice, but the public areas of the hotel are large and well appointed. There are several restaurants, pools and other public areas,...

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1Thank Jerome P
Reviewed 29 June 2014

After the long journey down from Heraklion airport in pitch darkness I was never so pleased to arrive at a hotel......and it is quite a welcome you get. Very impressive reception atrium where we were given a drink and something to eat. Everything was taken care of and all we had to worry about was settling into our junior suite....

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3Thank Andrew C
Reviewed 28 June 2014

A lot of thought has gone into the design and location of this hotel. We went for a relaxing break and that is exactly what we got - beautiful views, comfortable bed, lovely room with lots of excellent facilities in the room and throughout the hotel. The staff were all pleasant and, although not particularly personal or proactive, they were,...

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3Thank Katielucerne
Reviewed 28 June 2014 via mobile

I have never stayed in a facility quite like the Blue Palace. It truly has everything you need (so it's hard to leave to explore Eloundi). You have lots of options for meals, relaxation, and activities. I thought the staff was particularly patient and helpful. I had an issue with my door and keys and I had to have staff...

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Thank Lilly C
Manchester, United Kingdom
Reviewed 25 June 2014

Room outstanding. Delux suite private heated pool with island view. Looking straight at spinalonga island the view was out of this world. There were no tea making facilities in the room and when we asked all we got was a kettle so had to take teabags and milk from the restaurant. The staff were very good but we found there...

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6Thank carolann c

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Blue Door
Blue Door
Cuisines: Seafood, Mediterranean, Greek, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to the wild beauty and unrivalled island style of a bohemian luxe resort with emblematic sea views, crystal clear waters, sparkling infinity pools, world class cuisine and bespoke services. All this combined with the resort's beach experience create a unique setting , where time seems to stand still. Blue Palace, a setting of wild grandeur. ... more   less 

Additional Information about Blue Palace, a Luxury Collection Resort & Spa, Crete

Address: | P.O. Box 38, Elounda, Crete 720 53, Greece
Region: Greece > Crete > Lasithi Prefecture > Elounda
Price Range: $323 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Blue Palace, a Luxury Collection Resort & Spa, Crete 5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Blue Palace Resort And Spa
Blue Palace Hotel Elounda
Blue Palace Resort & Spa
Blue Palace, a Luxury Collection Resort & Spa, Crete Elounda
Hotel Style:
#1 Business Hotel in Elounda
#2 Spa Hotel in Elounda
#2 Top resorts Hotel in Elounda
#2 Luxury Hotel in Elounda
#3 On the Beach Hotel in Elounda
#6 Family Hotel in Elounda
#9 Romantic Hotel in Elounda
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Questions & Answers

Here's what travellers have asked, with answers from Blue Palace, a Luxury Collection Resort & Spa, Crete staff and other travellers.
39 questions
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Questions? Get answers from Blue Palace, a Luxury Collection Resort & Spa, Crete staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent ,they all face the beautiful blue mediterrean sea and Spinalonga island.”
 of 5 bubbles isabela982, 3 Dec 2016 | Read review
“Get the pool, it's pretty, but really cold”
 of 5 bubbles andrewwG229NZ, 21 Nov 2016 | Read review
“We lived on the first floor of an annexe above the Asian restaurant, first room to the right as you come up the stair to the first floor”
  • Elounda bay with Spinalonga to the left
 of 5 bubbles MAD52MAA, 15 Nov 2016 | Read review
“Try for a mountain and see view room that should include an island view.”
 of 5 bubbles bstevns, 26 Oct 2016 | Read review
“Less mobile guests should request rooms close to the Reception/Dining areas.”
 of 5 bubbles H7294OPbrians, 26 Oct 2016 | Read review
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