We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castello City Hotel

Save
Traveller (222)
Room & Suite (100)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent24%
  • Very good48%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Castello City Hotel
Offers & Announcements: 10% off room rate
Hotel packages
Offers from Castello City Hotel
Offers & Announcements: 10% off room rate
Hotel packages
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$79.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Heraklion hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "be583973d79e4d31825914bd05732d54", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":491536,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78897482],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":79,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"be583973d79e4d31825914bd05732d54","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":84,"lowestMetaPrice":79,"additionalPartner":false,"highestMetaPriceDisplay":84,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":84,"lowestMetaPrice":79,"highestMetaPriceDisplay":84,"hotelName":"Castello City Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJlNTgzOTczZDc5ZTRkMzE4MjU5MTRiZDA1NzMyZDU0IiwiQUlLIjoiN2M5MTQ4YTA5MTMyNGEyMmI4ZDUwNWI4YmViM2Y3YzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$79", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78897482":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (510)
There are newer reviews for Castello City Hotel
See the most recent reviews
Filter reviews
211 results
Traveller rating
65
89
37
13
7
Traveller type
Time of year
LanguageEnglish
More languages
65
89
37
13
7
Show reviews that mention
All reviewstop floorwhere breakfast is servedvenetian wallstaxi rankan overnight staywell located hotelmodern roomsrecommend this hotelwould definitely stay here againgreat varietycretan hospitalityenjoyed my stayair conditioningrestaurant staffbooked this hotelthe busper day
FilterEnglish
Updating list...
61 - 65 of 211 reviews
Reviewed November 5, 2016

Very nice hotel! 5th floor reserved for the breakfast/dinner/bar lets you enjoy a view on the castle walls and the sea (and the city lights in the night). The room itself was very clean and seemed newly renovated. Fantastic bathroom with a big shower, modern...More

Thank Piotr S
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded November 7, 2016

Dear Mr Piotr, The renovation we went through last winter improved the hotel in many aspects. We already had very nice comments about our personnel, but our guests requested to improve the rooms also. We always respect their opinion and moved forward to this renovation....More

Reviewed November 2, 2016

Close to airport and ferry docks. 30 second walk to main taxi stand, saves you up to 50% when you walk, rather than have hotel call. Roof top bar has great views and service. Not an extensive menu but good food. Great breakfast with lots...More

Thank BrianS6
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded November 3, 2016

Dear Mr Brian, the location of the hotel is a favorable one, all the places in the city, except Knossos, are within walking distance. The Fifth Floor Restaurant offers a nice experience to the people that are visiting it. Thank you for your comments for...More

Reviewed October 31, 2016

I stayed at two occasions during my stay in Crete. As I travelled by car, it was impossible to be inside the walls, because of parking space. Therefore I opted fort this solution. Located about 10 minutes walk from city centre, this hotel is very...More

1  Thank Marco S
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded November 2, 2016

Dear Mr Marco, our hotel is indeed located in a really important position due to the fact that it is easily reachable. No one wants to drive in the center of Heraklion, it is really complicated. The arrival to our hotel is really simple and...More

Reviewed October 20, 2016

We stayed for one night at the Castello City hotel and found it was in a good location, within walking distance of the town center. It's comfortable and clean with all the basics covered. The breakfast was good with decent choice, and the breakfast lounge...More

Thank Tim M
Response from Castello_Manager, Διευθυντής at Castello City HotelResponded October 22, 2016

Dear Mr Tim, our hotel is indeed in a favorable place, everything is within walking distance and Heraklion is one of the safest cities, one can go on foot anywhere 24 hours without any fear. We will take under serious consideration your review because the...More

Reviewed October 16, 2016 via mobile

This is a dated and tired place but, at the same time, with nice features too. So a nice renovation would turn it into a lot more appealing hotel. The main attraction is definitely the 5th floor where the bar and restaurant are and where...More

1  Thank Gilda I
Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded October 16, 2016

Dear Mrs Gilda, you obviously stayed in one of the non renovated rooms, which will seize to exist in a few days. We already finished the first part of the renovation last year, we will continue this year with the second and final part of...More

View more reviews
Most Booked Properties in Crete
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$67 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#3 Best Value Hotel in Heraklion
#8 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Heraklion
#3 Best Value Hotel in Heraklion
#8 Luxury Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (222)
Room & Suite (100)
Dining (46)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Claire S
March 24, 2018|
AnswerShow all 6 answers
Response from Sales C | Property representative |
Hello from Castello City Hotel. All the buses that come and go to West or East Crete have their station opposite the Heraklion port. Near the hotel there is a bus station for the buses that go to the villages south of... More
0
Votes
Lorraine H
May 31, 2017|
AnswerShow all 3 answers
Response from Andreas_Fotakis | Property representative |
Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
1
Vote
Google Translation
AcostaLL
April 22, 2017|
AnswerShow all 5 answers
Response from Andreas_Fotakis | Property representative |
Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
3
Votes
Google Translation
Room Tips
"Expect the usual noise from a city at night, but close the balcony door and put on the aircon if street noise..."
Read review
"We slept with our windows open, so the street noise was quite loud."
Read review
"Accessible for every where with free parking."
Read review
"The higher up the quieter"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing