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Smartline Arion Palace

282 reviews
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Traveller (239)
Room & Suite (46)
Pool & Beach (43)
Overview
  • Excellent33%
  • Very good37%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“pool bar”(10 reviews)
“hour trip”(2 reviews)
“top tip”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Smartline Arion Palace
Special Offer: Package Deal
Contact Info
Name/address in local language
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Reviews (282)Write a Review
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All reviewspool barhour triptop tipthe hotel managerpastachoice of foodfree massagevisited this hotelrelaxing holidayall inclusive dealroom was spaciousall inclusive hotelhotel is locatedchrissi islandbarmanismailmaria
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1 - 5 of 50 reviews
Reviewed 23 October 2017

My husband and I stayed at this hotel for a week early October 2017. The staff, food, rooms and location were all fantastic. Our terrace was huge with an amazing view of the sea and Lerapetra. We experienced some of the most beautiful sunsets from...More

Review collected in partnership with this hotel
Thank ritapE7388DN
Response from Kyriakos D, Διευθυντής Πωλήσεων at Smartline Arion PalaceResponded 3 November 2017

Dear Guest! Thank you for sharing a review of your stay at the Arion Palace Hotel. We are delighted that you enjoyed our hotel and its location! All our staff-members are concerned to make the holiday experience the wonderful vacation that every guest expects when...More

Reviewed 15 October 2017

If you are looking for a layed back holiday this is the hotel for you,me and my partner had 11 nights hotel was clean but needs a little touch up,all the staff was friendly and food was pretty deliciousMore

Review collected in partnership with this hotel
Thank James C
Response from Kyriakos D, Διευθυντής Πωλήσεων at Smartline Arion PalaceResponded 22 October 2017

Dear James! Thank you so much for sharing this positive review! We are pleased to know that you had a nice holiday at Arion Palace Hotel. Our team is very keen to fulfill our guests’ wishes, and is very happy to read, that all your...More

Reviewed 10 October 2017

Very nice place,with great personal and people around,beautiful sea and flora :-) We felt very well with possibilities have a look at the island Crisis with the golden beach and other places as waterfall Richtis :-) excellent :-)More

Review collected in partnership with this hotel
Thank michal726
Response from Kyriakos D, Διευθυντής Πωλήσεων at Smartline Arion PalaceResponded 14 October 2017

Dear Michal, thank you so much for sharing this review on TripAdvisor! We are pleased to know that you had a nice holiday at Arion Palace as we all try for the best hospitality and service! Also, that you loved the area and had a...More

Reviewed 9 October 2017

Teletext Holidays completely messed up my booking for the Arion and the Arion hotel manager and staff were amazingly compassionate & went above & beyond to help us find alternative options before we returned to say thanks for a few days.More

Review collected in partnership with this hotel
Thank gingernutn1
Response from Kyriakos D, Διευθυντής Πωλήσεων at Smartline Arion PalaceResponded 14 October 2017

Dear Guest! Greetings from Crete! Thank you so much for your kind review! Great to hear, that your stay with us was so enjoyable and that you appreciated the efforts of our employees to find the options needed for your stay. We thank you once...More

Reviewed 8 October 2017

10 days of relaxation just what was wanted! Our arrival was very late as our flight was delayed, we were greeted, booked in and then offered food and drinks which was most welcomed. Having arrived in the night we woke to see the wonderful views...More

Review collected in partnership with this hotel
Thank martinhZ7806VM
Response from Kyriakos D, Διευθυντής Πωλήσεων at Smartline Arion PalaceResponded 14 October 2017

Dear Guest! What a fabulous review! Thank you so much! Thank you for your compliments about our food, the hotel facilities but most of all our dedicated staff! Of course, the service of saving dinner for late arrivals is usual procedure! There is no way...More

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About
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Spa
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Spa
Indoor pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$75 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Ierapetra
#3 On the Beach Hotel in Ierapetra
#5 Luxury Hotel in Ierapetra
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$75 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Ierapetra
#3 On the Beach Hotel in Ierapetra
#5 Luxury Hotel in Ierapetra
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (239)
Room & Suite (46)
Pool & Beach (43)
Dining (9)
Hotel & Grounds (185)
Family and Play Areas (2)
Bathroom (1)
Questions & Answers
Ask a question
Diana M
5 July 2017|
Answer
Response from Kyriakos D | Property representative |
We organise transfers.Pease contact us at arionpalace@eurohotel-crete.gr for more details.
1
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Google Translation
sammylewis1
27 May 2017|
AnswerShow all 2 answers
Response from Kyriakos D | Property representative |
Kalimera from Crete Please contact us at arionpalace@eurohotel-crete.gr to send the detail All Inclusive program Thank you
1
Vote
Google Translation
Room Tips
"Rooms on the Sixth floor have great views."
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"Pay extra for a sea room, treat yourself!!!!!!!!!"
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"Sea side view is worth the money - it's great!"
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"most of the double rooms have twin beds that are pushed together . The only double/king size beds are in the..."
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