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Scandic Palace Hotel

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Scandic Palace Hotel
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1,931 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
London, United Kingdom
Reviewed 1 week ago via mobile

We stayed for a long weekend in March. The hotel is in a very good location for sight-seeing and access to all of the shopping streets & was easy to get to from the airport, being a short walk away from Copenhagen Central station. Our room was nicely designed in a modern style and was clean and well equipped. Staff...

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Helpful?
Thank PRMDF
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear PRMDF, Thank you for your most recent visit to Scandic Palace and leaving some feedback with us following your stay. It's great to read that my colleagues had given you a good level of service and made you feel welcomed. The clock tower does indeed ring daily from 8am to midnight butcan feel like longer if you are a...

Essex
Reviewed 1 week ago

My wife and I thoroughly enjoyed our stay at the Scandic Palace. Nice clean modern hotel with a classical feel, comfortable beds, good sized rooms, satisfying breakfast and very helpful staff. Best of all is the location. Cannot be beaten in our view as it was so central for everything. We loved Copenhagen, it will be remembered as one of...

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Helpful?
Thank DeanKP
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear DeanKP, Thank you for staying with us at Scandic Palace recently and what a fantastic review you left us! We always strive to deliver the best possible service to our guests, so it's particularly satisfying when we succeed. The only question is therefore not if, but when will you come visit us again?! All the best from us here...

Henley-on-Thames, United Kingdom
Reviewed 1 week ago via mobile

Had a terrible stay here. The hotel had a nice location and in parts look ok. But the the room decor, furniture etc is in bad condition. The hotel clearly have not been doing very well, removing the minibar but leaving the fridge and replaced it with a sad looking selection of things to buy in reception. The biggest problem...

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Helpful?
Thank MrGolightly
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear MrGolightly, Thank you every so much for staying with us and for sharing your review with us. Good or bad we love to hear back from our guests. We are a little puzzled about the fact you saying we replaced the minibar but left the fridge? Do you mean perhaps that the minibar had not been replenished properley in...

Skokloster, Sweden
Reviewed 1 week ago

Review collected in partnership with ScandicHotels.com
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Thank Hexan71
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Reviewed 1 week ago

The hotel is actually build in an old building and they have done a great job refurbishing it keeping many of the original details. I booked a 2 story bedroom which was nicely decorated and with all the amenities you could expect, including a Nespresso machine. Great location and very friendly staff, which would make it my first choice next...

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Helpful?
Thank Danny v
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear Danny V, Thank you so much for your recent visit to Scandic Palace. It's great to read reviews from happy guests. All of us here are happy to read that you enjoyed our hotel which was built in 1910 after being designed by AntonRosen. We enjoyed having you here and hope that you will visit us soon again. Best...

Oxford, UK
Reviewed 1 week ago via mobile

It has been three months since our visit on 9th Dec 20016 when I had one of the most awful customer service experiences on arrival to the hotel. It's only now that I can repost based on TripAdvisor's rule. The next day we met up with the most wonderful manager ever, Danielle. She was very concerned with the treatment we...

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Thank scmk3000
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear scmk3000, Thank you so much for re-reviewing us following your inital stay and review of your first impression of us which weren't that positive unfortunately. Unfortunately from time to time we will get it wrong and not be able to fully deliver and meet our guests expectations therefore it is crucial in how we respond and address the service...

Boston, Massachusetts
Reviewed 2 weeks ago

We had never been to Copenhagen so we had little idea of not only where to stay but what would constitute a good hotel for us. The Scandic Palace was our choice and it was perfect. Arriving on a Sunday morning from the eastern US saw us a bit bedraggled and very tired. How fortunate that the room was ready....

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Helpful?
Thank Joseph L
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear Joseph L, Thank you for staying with us recently. It will never get old to read great reviews of very happy guests that have stayed with us. I look forward to your next visit and hopefully it won't be too far in the future. Warmest Regards Patrice Boman Front Office Manager

Kristiansand
Reviewed 2 weeks ago

Totally central Copenhagen. Big city feeling, grand old building with a modern twist. You really can´t go wrong staying here. Rooms are spacious, high ceilings, bathrooms with tubs (yay!) and breakfast/bar areas all hit the spot. The staff are kind, professional and give you attention (and tips on where to go/eat etc).Will definitely return, as it's so practical and central....

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Helpful?
Thank i47
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear i47, Well that's a great review if I ever saw one! Thank you so much for it and thank you for staying at Scandic Palace. And I am so hapy that my colleagues were able to leave the right impression and more importantly they made you feel welcomed and important to us. We look forward to your next visit....

Hafnarfjordur, Iceland
Reviewed 2 weeks ago

Loved this hotel. Amazing view. Location superb. Great breakfast and lovely staff. What more could you ask for? The only downside was the noise from the clock outside, but the hotel has you covered there with earplugs :)

Review collected in partnership with ScandicHotels.com
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Thank tinnadahlc
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear tinnadahlc, Thank you ever so much for staying with us recently. We love hearing back from our guests especially when they've had a great stay such as yourselves. We all look forward to your next visit to our little Palace Warmest Regards Patrice Boman Front Office Manager

Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel staff were super friendly on arrival and during the busy breakfast (which itself has a large array of foods to choose from). We stayed in a standard room which was a good size with a very comfy bed, a terrace and a tub. The bells people have mentioned weren't a problem for us but the early morning backstreet...

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Helpful?
Thank Kat C
PalaceCopenhagen, Front Office Manager at Scandic Palace Hotel, responded to this review

Dear Kat C, There's no better way to start the day than to read a great review from one our guests and how positive an impression they were left with following their stay. And on the basis of your review I think I can assume we will see you again should your travels take you to Copenhagen again. Warmest Regards...

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Staying in Indre By (Inner City)

Neighbourhood Profile
Indre By (Inner City)
This is the heart of old town Copenhagen, with its blend of charming old buildings and bold new architecture, broad avenues and tiny streets as well as picturesque canals and a modern harbor. The inner city is home to the Royal Danish Theatre, which consists of three buildings, two of which are new and situated on the harbor front. The streets, squares and venues of the inner city and its surrounding neighborhoods, are alive all year round with everything from jazz festivals to outdoor ice skating rinks and parachuting at the lakes right in the center of the city. This compact area boasts beautiful old castles, tranquil parks, and bustling squares where you can always find a bench to stretch out your legs whenever you need a break.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the very heart of Copenhagen, the Scandic Palace Hotel is well-established in its rich cultural and historical surroundings. ... more   less 

Additional Information about Scandic Palace Hotel

Address: Raadhuspladsen 57, Copenhagen 1550, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Price Range: $245 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Palace Hotel 4*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Cheap Tickets, Agoda and Jetsetter so you can book your Scandic Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Scandic Palace
Scandic Palace Copenhagen
Palace Hotel Copenhagen
Copenhagen Le Meridien
Hotel Style:
#10 Luxury Hotel in Copenhagen
#12 Family Hotel in Copenhagen
#13 Romantic Hotel in Copenhagen
#23 Business Hotel in Copenhagen
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Questions & Answers

Here's what travellers have asked, with answers from Scandic Palace Hotel staff and other travellers.
61 questions
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Questions? Get answers from Scandic Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very easy and cheap to get to from the airport by train, only a 5 min walk from Copenhagen Central station.”
 of 5 bubbles DeanKP, 19 Mar 2017 | Read review
“Use ear plugs or select a room away from street noise.”
 of 5 bubbles LizRob60s, 26 Feb 2017 | Read review
“Ask for room on higher floors to avoid noise from the street.”
  • Good beds for a good nights sleep
  • Safety box and your own coffee in the rooom
  • Bathroom was nice and clean, but a little cold
  • A desk for your mac
  • Modern and classic style combined
 of 5 bubbles JGBC2012, 13 Feb 2017 | Read review
“We were on the 4th floor, room overlooked the inner courtyard, no view to speak of.”
 of 5 bubbles wangsneg, 23 Jan 2017 | Read review
“Ask for a room not facing the church to avoid the noise of the bells of the church clock. They sound every 15 minutes!!!!!!!!”
 of 5 bubbles jmfpuchi, 4 Jan 2017 | Read review
5 of 5