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Wakeup Copenhagen, Borgergade

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Traveller (911)
360
Panoramas (7)
Dining (65)
About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Trendy
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
318Restaurantswithin 0.5 km
88Attractionswithin 0.5 km
Neighbourhood
Indre By (Inner City)
This is the heart of old town Copenhagen, with its blend of charming old buildings and bold new architecture, broad avenues and tiny streets as well as picturesque canals and a modern harbor. The inner city is home to the Royal Danish Theatre, which consists of three buildings, two of which are new and situated on the harbor front. The streets, squares and venues of the inner city and its surrounding neighborhoods, are alive all year round with everything from jazz festivals to outdoor ice skating rinks and parachuting at the lakes right in the center of the city. This compact area boasts beautiful old castles, tranquil parks, and bustling squares where you can always find a bench to stretch out your legs whenever you need a break.
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3,166Reviews
1,021Photos
69Q+A
100Room tips
Traveller rating
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Popular mentions
Nice, clean, elegant, simple rooms - all similar. Perfect for my business trips to CPH. Located 500 m. from metro station, with 12 min. ride to CPH airport. Lots of dining options in the area, in all genres.
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Response from KirilK122, Receptionschef at Wakeup Copenhagen, Borgergade
Responded 4 days ago
Dear PeterK2334, Thank you for staying at Wakeup Borgergade and thank you for the review. I am verry happy that you find our hotel nice, clean and elegant and that you enjoyed your stay. We are looking forward to host you again due to your business trips in Copenhagen.
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The hotel is located in historical downtown of Copenhagen. Major tourist sites, shops, restaurants, and transportation hubs are within short walking distance. However, besides its great location the hotel is very mediocre. The room was very small and basic, although pretty
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Response from KirilK122, Receptionschef at Wakeup Copenhagen, Borgergade
Responded 4 days ago
Dear Alexfatty, Thank you for the review. I am very sorry that you have had an unfortunate experience with the heat in the room. It is of course regrettable. Even more, I regret the lack of guest service that you have experienced from the reception staff. Of course, this is not our normal standard for providing guest services and we will work to improve that in the future. I hope you will give Wakeup Borgergade another chance at another time when we can show our high level of service.
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Stayed here before alone - but this time with my wife. Rooms are very small, bathrooms too. It is clean and nice, beds are OK. It is very quiet and the only minus is lousy quality of the pillows. Buffet breakfast is simple - but has all the necessities so actually quite OK.
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Response from KirilK122, Receptionschef at Wakeup Copenhagen, Borgergade
Responded 4 days ago
Dear RoarMaagaard, Thank you for your feed back and for staying at Wakeup Borgergade. I am happy that you have stayed with us before and that we lived up to your expectations once again I have notet your comment about the quality of our pillows and of course we will try to improve in this area aswell. We are looking forward to host you again in our hotel.
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The hotel is easy to find and the check-in was easy as well. Upon arrival, the rooms were not ready, because we were early, but we had the choice to leave the bags in lockers or pay for an upgrade to the more quiet rooms. We opted for the more quiet rooms and I slept like a
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Response from KirilK122, Receptionschef at Wakeup Copenhagen, Borgergade
Responded 4 days ago
Dear Elisamortier, Thak you very much for staying in Wakeup Borgergade during your visit in Copenhagen and thank for your review. I am really happy that you enjoyed your stay in our hotel and that we lived up to your expectations. Your note regarding changing towels is correct. We only replace towels if they are laid on the floor. This increase is one of our ways to protect the environment I hope we will have the opportunity to be your hosts again during your next stay in Copenhagen
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When my friend and i arrived at the hotel at around 2030hrs the queue for check in just shocked us. we waited for more then 30minutes for our turn to get checked in. There were more then 15 guest in the queue.Even though Wakeup Copenhagen had installed some self check in counter
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Response from KirilK122, Receptionschef at Wakeup Copenhagen, Borgergade
Responded 4 days ago
Dear linangela84, Thank you for your feed back and your review. I am glad that you and your friend chosed Wakeup during your visit to Copenhagen At the same time, of course, I am sorry that we didn't lived up to all your expectations. We always try to improve in all areas and that is why I am happy for your feed back. It is of course regrettable that your towels were changed every day, despite you hanging them up. Our self check in counter is a new project which is meant to remedy our guests by long queue and we are trying to improve in this area aswell. I hope we will have the opportunity to host you again at the next occasion
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Professional photo exclusively commissioned by TripAdvisorWakeup Copenhagen, Borgergade
The 227 Standard Room at the Wakeup Copenhagen, Borgergade
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12345663
Hi , can anyone recommend somewhere good for breakfast close to the hotel ?
Fredco’s deli
1 vote
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You should definitely go by Metro train. Station is clearly marked in the airport, a ticket for 36 DKK/5,60 USD takes you to station Kongens Nytorv in 13 min. From there an easy 7 min walk.
1 vote
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How to get to harbor (port) from the hotel?
Taxi.
0 votes
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Is there a hair dryer and coffee maker in the rooms?
No coffee, no tea maker; I think there’s a hair dryer. Shampoo/body wash combo dispenser is in the room but no hair conditioner and no other amenities. No facial tissue. Communal iron is in the basement. A single pillow for the single room. No safe in room but I think there’s a paid locker somewhere else in the building.
2 votes
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Is there a safe box inside the room?
No safe in the room
0 votes
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12345614
"Don’t choose left hand end of building, back or front"
"Just find a different hotel"
"Choose room in another hotel"
"Rooms facing the courtyard are probably quieter; some noise from the bars/road at the front"
"Higher up has view - but u pay extra"
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12345620
PRICE RANGE
US$102 - US$226 (Based on Average Rates for a Standard Room)
LOCATION
DenmarkZealandCopenhagenIndre By (Inner City)
NUMBER OF ROOMS
498
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