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First Hotel Norrtull

487 reviews
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Traveller (93)
Room & Suite (14)
Dining (5)
Overview
  • Excellent11%
  • Very good29%
  • Average33%
  • Poor19%
  • Terrible8%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (487)Write a Review
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All reviewswine warehouseairport bus stops rightbig roomnice hotellocation was perfecthotel is locatednice breakfastbreakfast was includedcentral stationcityspacyodenplanarlanda
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21 - 25 of 216 reviews
Reviewed 3 August 2017

Dishonest staff at the front desk. They agreed on things and then said it's a communication problem. It seems that they never ever care about your business. Shame on you. Your staff made me think this city had no idea what the service is.More

Thank Vincent G
Response from GuestRelations-FHN, Front Office at First Hotel NorrtullResponded 29 August 2017

Dear Vincent Thank you for taking the time to write a review about your stay. We welcome and pay close attention to all feedback, as it helps us improve our standard and service in line with the expectations of our guests. I am really sorry...More

Reviewed 30 April 2017

Nice hotel for a citytrip. on walking distanc from the metro. Big rooms, very clean, well equiped and comfortable. Staff is friendly and helpful. Breakfast more than OK. Very good wifi. We had a great time.

Thank An V
Response from GuestRelations-FHN, GuestRelations at First Hotel NorrtullResponded 10 May 2017

Dear An V, Thank you for the review and kind rating of us. Our goal is always to provide a consistently reliable product and stay for our guests and we are glad you had a good time here with us. Welcome back!

Reviewed 12 April 2017

We had a VERY small room, AND right next to an elevator. Weird design of the lobby, especially tubes at the ceiling in plain visibility. A bit of zoning of the space would be quite helpful. Breakfast is standard. Nice choice of books (probably lefy...More

Thank Natasha L
Response from GuestRelations-FHN, GuestRelations at First Hotel NorrtullResponded 10 May 2017

Dear Natasha L, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope to see you back with us in the future.

Reviewed 6 March 2017

Awful. Where to start? My room (520) was cold, drafty and noisy. The furniture is very tired and shabby. The shower was cold, and at best got slightly warm. The WiFi drops out every 30 minutes or so. The hotel restaurant doesn't open on Sunday....More

Thank Tom H
Response from GuestRelations-FHN, Jenny at First Hotel NorrtullResponded 11 April 2017

Dear Tom, thank you for letting us know about your experience with us at First Hotel Norrtull. I apologize if our service didn't meet your expectations. We appreciate you taking the time to share your concerns with us. Our goal is always to provide a...More

Reviewed 15 February 2017

I stayed here with my partner for 2 nights when I visited him in Sweden recently. I had read a few reviews before my trip but wasn't sure what to expect as there was a mix of ratings. On entering the hotel I was pleasantly...More

Thank Sinead O
Response from GuestRelations-FHN, Jenny at First Hotel NorrtullResponded 16 February 2017

Dear Sinead, thank you for taking the time to let us know about your stay! We appreciate it a lot, it helps us in the ongoing quest to provide you with you with a better service and a great product. The breakfast area is one...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Meeting Rooms
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (93)
Room & Suite (14)
Dining (5)
Hotel & Grounds (78)
Bathroom (7)
Business Centre & Event Rooms (3)
Nearby
Vasastan
Vasastan is one of those neighborhoods that almost
looks too good to be true. It has the winning
combination of a central location, tranquility, and
beautiful buildings – housing sophisticated bars and
eateries – that makes this neighborhood Stockholm’s
most sought-after place to live. If walking through
this area makes you feel like walking through a fairy
tale or picture book it’s no surprise, as it’s
...More
Questions & Answers
Ask a question
Ugis G
30 August 2016|
Answer
Response from GuestRelations-FHN | Property representative |
Dear Ugis G, yes of course! You are welcome to leave the luggage in our luggage room until your room is available. Welcome to us at First Hotel Norrtull!
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Jojo U
28 August 2016|
AnswerShow all 5 answers
Response from GuestRelations-FHN | Property representative |
Dear Jojo U, as your fellow traveller already told you, you have two options. Either Flygbussarna (shuttlebuses), which stops just right outside our entrance (stop is called Norra Stationsgatan) or a taxi. Flygbussarna is... More
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Room Tips
"Don't book at all."
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"3rd floor is quiet and some if not all rooms have balconies"
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"We booked a room for 3 people (2 adults+1 child) and found out in the hotel that there is no spare bed for..."
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"Courtyard Rooms probably quieter"
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