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Scandic Europa Gothenburg

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1,036 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Varmdo, Sweden
Reviewed 6 days ago NEWvia mobile

Cleanliness: The room was as good as it could be. Very worn details and some staining of floors and furniture but overall pretty good with one exception as shown in the attached image: the bathroom was very badly cleaned. We did get compensation but still very dirty. To summarize: worn but clean with the exception the bathroom which was badly...

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Helpful?
Thank Daniel S
Management response:

Dear Daniel, Thank you very much for taking time to give as a review. Very glad you enjoyed the hotel and our staff and that you´re very fond of our large brekfast buffet. I'm sorry we didn't fully meet your expectations. Your feedback is very helpful, thank you. Hope to see you soon again. Welcome back! Best regards, Max

Copenhagen, Denmark
Reviewed 1 week ago

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank agreisen
Management response:

Norrkoping, Sweden
Reviewed 2 weeks ago

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank iseult2017
Management response:

Dublin
Reviewed 2 weeks ago

The room was of a decent size and very clean. The bathroom was ok, but only a shower cabin. The staff was very friendly and helpful. On one morning when we left quite early, they arrange breackfast for us. The giew wasn't something special, as our room was overlooking an interior courtyard and a shopping centre. The hotel is execellent...

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Helpful?
Thank Daniel R
Emma O, Front Office Manager at Scandic Europa Gothenburg, responded to this review

Dear Daniel, Thank you for your 4-star review. Glad to hear you appreciated our staff! Please ask for a room facing the city with a bathtub next time, we are always happy to accomodate any requests on availability. Regarding the parking, we have a set price, please make sure to get our ticket next time. Looking forward to welcome you...

Billericay, United Kingdom
Reviewed 4 weeks ago

Often I pass this hotel and see diners through the tinted glass windows that face the street, so one evening I called without a reservation and despite a short wait for attention was directed to a small table where I could eat. My first reaction was disappointment since the hotel could not fulfil my wish for a glass of Prosecco,...

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Helpful?
Thank KEITH P
Emma O, Front Office Manager at Scandic Europa Gothenburg, responded to this review

Dear Keith, Thank you for your review, I am truly glad you choose to stop by this time! I appreciate your kind words about HAK, and would love to see you back soon. We also have brunch on Saturday and Sunday, and an extensive breakfast-buffé to try out. Welcome back and happy holidays! Kind regards, Emma Olsson

Stockholm, Sweden
Reviewed 4 weeks ago

our stay was nice room are clean and functional great location - parking is a little weird as it is in the mall parking garage.decor is modern and european good size in the family upgraded room. staff was friendly and the included breakfast was excellent.

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Helpful?
Thank marcsolomon
Emma O, Front Office Manager at Scandic Europa Gothenburg, responded to this review

Dear Marcsolomon, Thank you for your 4 star review. Glad you enjoyed our location in the city center. Parking in the city is always a challenge, but fortunately we have a private area in the parking-house of the mall. Our staff is our pride and I am happy to hear you appreciated the service. Welcome back, and happy holidays! Kind...

A TripAdvisor Member
Level Contributor
18 reviews
5 hotel reviews
2 helpful votes
Reviewed 5 weeks ago via mobile

Great location. Ok rooms. Kind staff. Clean and tidy. But if you want your breakfast be prepared to wait for ages. No queing, poor system and breakfast room not appropriate for serving breakfast. And check - in and - out is through only 2-3 manned posts at reception. Takes a lot of time. Parking requires you to go back through...

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Helpful?
Thank A TripAdvisor Member
Ulrika D, Guest Relations Manager at Scandic Europa Gothenburg, responded to this review

Hi! Thank you for your feedback. It is really nice to hear that you enjoyed your stay and you liked the loaction just opposite the Centalstation and the shopping mall. We are sorry that we did not give you the start in the morning as you hoped for, and your opinion gives us a chance to become even better on...

London, United Kingdom
Reviewed 14 December 2016

Great location, good business meeting rooms, helpful staff, some really wonderful food. Limited service attitude all around .... Rooms average, horrible bathroom, threadbare towels. BUT and it's quite the big but they charge you SEK 150 or FIFTEEN EUROS for room service just to bring food up to your room (but didn't mention that before they brought it up). What...

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Helpful?
Thank BigHappyFamily2727
Ulrika D, Guest Relations Manager at Scandic Europa Gothenburg, responded to this review

Hi BigHappyFamily2727! Thank you for taking the time to give us your feedback. We are so glad to hear that you enjoyed yore stay with us but I am sorry that you did not get the information that we do charge for roomservice, as a service. We do apologize for that and we shall be more clear in our information...

ΑΘΗΝΑ
Reviewed 10 December 2016

I spent a coule of nights there, 30 Nov-2 Dec. Nice spacious room with the basics. My only remark was the bathroom furniture. It needs renovation, but otherwise clean, everything working etc. Breakfast was outstanding, but I mentioned 1st class service, because the hotel management provided early (very early!!!) breakfast at 4.00 am when it was time to check out...

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Helpful?
Thank angspy
Emma O, Front Office Manager at Scandic Europa Gothenburg, responded to this review

Dear Angspy, Thank you for your warm words! We truly appreciate your feedback, and first class service is exactly what we always aim to provide here at Scandic Europa. Looking forward to see you back soon again. Happy holidays! Kind regards, Emma at Europa

Reviewed 25 November 2016

Nice hotel centrally located. Stayed there for a job travel, and there is nothing to put my finger on. Good breakfast, clean and pleasant staff. Not a hotel that gets a design award, but it is not the most important. A very safe choice.

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Helpful?
Thank Bjørn Tore H
Management response:

Dear Björn, Thank you so much for your lovely review. Very glad to hear how much you liked your stay with us. Hope to see you soon again. Best regards, Max at front desk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Scandic Europa Gothenburg

Address: 21 Nils Ericsonsgatan, Gothenburg 411 03, Sweden
Region: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Price Range: $159 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Europa Gothenburg 4*
Number of rooms: 456
Reservation Options:
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Also Known As:
Scandic Europa Gothenburg Hotel Gothenburg
Scandic Europa Hotel Gothenburg
Gothenburg Scandic Europa Hotel
Hotel Style:
#24 Luxury Hotel in Gothenburg
#31 Business Hotel in Gothenburg
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Questions & Answers

Here's what travellers have asked, with answers from Scandic Europa Gothenburg staff and other travellers.
2 questions
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Questions? Get answers from Scandic Europa Gothenburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get an upper level room - did so and we had a bit of view to the river.”
 of 5 bubbles danielrC9594ZZ, 2 Jan 2017 | Read review
“All rooms are well kept and maintained.”
 of 5 bubbles Marlyn_Deleon, 31 Oct 2016 | Read review
“Mid - High floor facing facing the front and not backing onto the offices.”
 of 5 bubbles 696JOHNTHOMAS, 23 Oct 2016 | Read review
“Ask for a room at another hotel ;)”
  • Who doesn't like dirty grease and earlier guest's hair in their bathroom?
  • Nice spots like these were found on all shiny surfaces in the bathroom.
  • No light for you! NEXT!
  • Where's the mini bar?
 of 5 bubbles mindinconflict, 10 Sep 2016 | Read review
“Ask for room with street view, if you like a view. Might be car noice, but chose that then back side with offices looking into the room.”
  • Room 374
  • Room 374
  • Room 374
  • Room 374
  • Room 374
  • Room 374
  • Room 374
  • Room 374
 of 5 bubbles Aksel, 6 Sep 2016 | Read review
5 of 5
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