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Comfort Hotel Goteborg

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Comfort Hotel Goteborg
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77 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Oslo, Norway
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago via mobile

This is a perfect family hotel. With one exceptions we were very pleased with our stay - friendly staff, nice room, good breakfast and nice lounge area. We did not try the Asian restaurant but it looked nice. The main issue was related to the payments - for some reason our credit card was charged twice for the stay something... More 

Helpful?
Thank bjorkby
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi "bjorkby", I am so glad you compliment my brilliant staff since they are my absolute most important piece in the puzzel. :-) I am sorry for the double charge of your credit card, at check-in we always make a reservation of the credit card and the bank normally holds this for a couple of days but it should take... More 

Strangnas, Sweden
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

The hotel is undergoing a renovation, but since I stayed there over a weekend, I didn't hear anything from it. There is scaffolding around the hotel, but the inside is really nice. The hotel is centrally located a 10 minutes walk from the train station, and there is a bus and tram stop right next to the hotel. I stayed... More 

Helpful?
Thank Carina H
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Dear Carina, I was very glad reading your review. Since we are a bit cheaper than most of the hotels in similar standard we have taken away some of the "extras" in the rooms but instead of the bathroom towel on the floor we have floor heating for your comfort. The breakfast should be the same every morning so I... More 

Colchester, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

I have just returned from a 3 night stay. This hotel caught my attention when my friend was a guest at the launch party so I thought I would try it. All staff are very friendly and helpful. I had a single room 208 which has been mentioned negatively on a past review. I found the room to be a... More 

Helpful?
Thank xxItsMissCxx
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Dear "xxItsMissCxx", I am glad to here you likes your stay with us. We are redoing the room 208 so next time you come to us, and might get the same room, it will look a bit different. :-) I am pleased to here you like my staff and our breakfast. Regarding the construction, they are not allowed to start... More 

New York City, New York
Level Contributor
142 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 October 2016 via mobile

And I loved it! Such a comfy newly renovated room, friendly staff with great lobby, bar and restaurant - breakfast delicious and healthy ( minus points for lacking cinnamon buns though:)!) Location great with views over the city and inlet of Gothenburg. Now, if you are used to 5star all the way, perhaps this is not for you but great... More 

Helpful?
Thank magnus l
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Magnus, As you say "Breakfast delicious and healthy"... where do you fit in the cinnamon buns? :-) Thank you for your review. We are glad you enjoyed your stay with us and we hope we will have the pleasure of welcoming you back to us soon again! Best Regards, Fredrik, GM More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 October 2016 via mobile

Excellent hotel in great location right on the harbour. Easy walking distance to everything. Great breakfast. Would highly recommend. Rooms are adequate in size but highly suitable for a comfortable stay.

Helpful?
Thank Dianne1505
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Dianne1505, I thank you for your very kind review. I hope you will return to Gothenburg within short and that you then again stay at our hotel. We miss you already! :-) Have a lovely autumn, Fredrik, GM More 

Shanghai, China
Level Contributor
92 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 October 2016

I really like this hotel. First I was skeptical since Comfort is a budget brand within the Choice hotel chain. However I was pleasantly surprised. Staff in reception, breakfast and restaurant are all very friendly. Friendlier than in most hotels. Room is newly renovated in nice colors. it is a bit basic but trendy and nice. Size of room is... More 

Helpful?
Thank clemenzaist
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hej "clemenzaist", Thank you very much for writing a review about us. We are a new Comfort Hotel and the first one with its own restaurant. We are focusing on having the best staff as we want to great all our guests with friendlieness and good service, I am glad we managed to do this when you stayed with us.... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 September 2016 via mobile

We stayed one night only . Arrived at the hotel afternoon ! We have been greeting amazing by that friendly and very polite Sweden guy Julio which speaks lots of different language . For us came from Oslo and experienced one of the worse customer service to have such a good welcoming brought us a total different feeling ! Hotel... More 

Helpful?
Thank Gustavo F
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Gustavo, I am very glad to hear that you enjoyed your stay with us. I will for sure tell Julius that you were happy with him and his service. :-) I hope you soon again will be able to come back to Gothenburg and that you then chose to stay with us once more. :-) Best Regards, Fredrik More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2016

Avoid room 208. They gave me a cupboard room - very small! Other features of the room: the bathroom door wouldn't open properly because the bad was larger than the wall, there were no reading lights near the bed, all the light switches were far from the bed, the fan or something else was on throughout the night in the... More 

Helpful?
1 Thank sergionevet
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Sergio, I am sad th read your review about us. The thing wth the bed was that the guest that stayed the night before had moved the furniture around and the bed wasn´t supposed to stand where it stood. The cleaning lady that cleaned your room was new and didn´t know better. The buildning is under construction and some... More 

Buffalo, New York
Level Contributor
6 reviews
Reviewed 17 August 2016

The hotel was under construction during our stay and our floor smelled funny from the work being done in two rooms right across the hall. The elevator had two doors and two buttons to push for each floor so you had to determine which button to push based on which side your room was on. When the doors open there... More 

Helpful?
Thank sadiebruno25
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi "sadiebruno25", I am sad to hear your stay wasn´t as good as it should have been. If we had made a mistake with your reservation I can only apologize this, I am glad to here everything went ok even though is took some time... Our "maze of hallways" have signs but we are putting up more signs to make... More 

Doncaster, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 August 2016

I have been staying at this hotel for over 10 years & the recent upgrade is fantastic. The rooms are very modern & stylish with lovely bathrooms. Hairdryer supplied which is a bonus for us ladies with long hair. The 'air conditioning' wasn't great during my visit but thus may be down to work still ongoing in the upgrade. I... More 

Helpful?
Thank Emma W
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Emma, I thank you for your kind review! I am especially glad to read that you are one of our regular guests and that you´ve stayed at the hotel for so long time. I hope it will at least ten more years! :-) Best regards, Fredrik More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Gothenburg starts here! One of the most famous buildings in Gothenburg has had an extensive makeover. With 158 completely renovated hotel rooms, a newly renovated breakfast room and lobby, gym with sauna, and new restaurant OGBG - Ostindia Göteborg which flirts deliciously with the popular flavours of Asia, we bring something truly unique to the Gothenburg hotel scene. With the best view of Göta River in town, Comfort Hotel Göteborg is the perfect base from which to explore Gothenburg. You'll find us in the city centre, just a 10-minute walk from Gothenburg Central Station. ... more   less 

Additional Information about Comfort Hotel Goteborg

Address: Skeppsbroplatsen 1, Gothenburg 411 21, Sweden
Region: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Price Range: $107 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Hotel Goteborg 3*
Number of rooms: 289
Reservation Options:
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Also Known As:
Best Western Gothenburg
Gothenburg Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Hotel Goteborg staff and other travellers.
3 questions
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Questions? Get answers from Comfort Hotel Goteborg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms facing the back of the building”
 of 5 bubbles sergionevet, 15 Sep 2016 | Read review
“Harbour views are lovely”
 of 5 bubbles 49berniel, 10 Aug 2016 | Read review
“Rooms with lower numbers”
 of 5 bubbles vzhang1112, 11 Jul 2016 | Read review
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