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Hotel Haven

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Hotel Haven
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898 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Reviewed 27 October 2013

This hotel is ideally situated and has it all. Great rooms, helpful staff and good value. The rooms are a good size, very modern with a nice bathroom. The bar is nice although we were not treated so well in there being told to move seats when another group arrived. Not important though. This is a great place to stay!

1Thank neildj1
Reviewed 24 October 2013

The haven hotel is an excellent choice when staying in Helsinki. The rooms are very comfortable and well equipped. The staff is courteous and professional and everything works as it should. The choice of restaurants is one the hotels' best features (try the elk in the tavern, it is superb) The bar is really cozy and has a great selection...

Thank traveller973
sasifi, Guest Relations Manager at Hotel Haven, responded to this review

Dear traveller973, Thank you for your review of Hotel Haven. A pleasure to hear that you had an excellent stay with us. Our 3 restaurants in house offer a wide selection to suite all tastes and our G.W Sundmann’s restaurant has been selected as a Michelin Rising Star recently and has received excellent reviews not to mention it is located...

London, United Kingdom
Reviewed 22 October 2013

We stayed for one night only and it was a great experience. The room is a good size with a tv in the bathroom (!). The highlight was the bar which has a great selection of whiskeys and good attentive service.

1Thank Lotta S
sasifi, Guest Relations Manager at Hotel Haven, responded to this review

Dear Lotta S, Thank you for writing your review regarding your stay with us. We are pleased to hear that you had a great experience during your short stay with us. All our rooms have a TV system in the bathroom and we count that as a lovely touch to make your stay exquisite. Our Bar haven have a wide...

Reston, Virginia
Reviewed 4 October 2013

Excellent luxurious, Sumptuous property but don't expect elaborate in size compared to Arts or Ritz properties. Property is perfect for pampering weekend get away and doesn't break the bank (caveat: its still Nordic so Nordic premium applies) Great Staff and Service like turn down every evening, whatever the thread count for those best beds/pillows. More importantly rooms are very spacious...

Thank SKU1970
sasifi, Guest Relations Manager at Hotel Haven, responded to this review

Dear SKU1970, Thank you for writing your review regarding your recent stay with us. We are glad to read these lovely points mentioned and we hope you have enjoyed a goodnight sleep in our lovely beds. Our weekend promotional rate are surely competitive to the Nordic rates and surely won’t break the bank as you said. We offer a daily...

Frankfurt am Main
Reviewed 29 September 2013

We stayed here over last weekend. The location is great for Helsinki because you can get everywhere without a car. The hotel is by far not cheap and I was interested to see what it would be like (a member of Small Luxury Hotels if I am not mistaken). The arrival experience was great and the staff were excellent throughout...

Thank JCoolH
sasifi, Guest Relations Manager at Hotel Haven, responded to this review

Dear JCoolH, Thank you for writing your review regarding your stay with us. We are pleased that you detailed many points concerning your stay and we appreciate all the feedback me and my colleagues. Helsinki is a very compact city and we are extremely proud of the public transport system that our guests can enjoy as Trams, Buses, Metro are...

London, United Kingdom
Reviewed 27 September 2013

Great, Boutique hotel. You feel a warmth when you enter. It's homely, cosy and warm. Decor is fab. Small bar, lounge area. Rooms are huge and comfortable. All the luxuries you would expect with a hotel of this class. Breakfast is lovely served in an intimate restaurant. Hotel has a couple of restaurants, looked great although didnt try. Perfect location...

Thank Louferris
Brisbane, Australia
Reviewed 25 September 2013

The foyer to the hotel gives an intimate experience and reinforces the idea that you are in a boutique hotel. A very stylish lounge and bar are off the foyer. The hotel is close to all the tourist action. And our room has water glimpses. The room is stylish and a bit quirky. The bathroom is also stylish. Good restaurants...

Thank gforgerry
Reviewed 24 September 2013

Great location, lovely buffet breakfast and so handy for the Saturday market .. Would definitely return to explore Helsinki further. I liked the design and discreetness of the hotel. Staff very helpful and slept like a log !

Review collected in partnership with Easytobook.com
Thank Janet L
sasifi, Guest Relations Manager at Hotel Haven, responded to this review

Dear Janet L, Thank you for taking the time to write your review regarding your stay with us. Great to hear that you have enjoyed your stay with us and we are surely proud of our center location near all the attractions. Many lovely restaurants are located nearby, Helsinki has a lot to offer and the Market place is a...

Reviewed 21 September 2013

Not as good as looks on Trip Advisor! To watch anything on TV cost a fortune. Breakfast was in edible. Not impressed by this hotel at all. The harbour view rooms don't have a real harbour view. All in all very very expensive hotel.

Thank lindyManchester
HotelHaven, Manager at Hotel Haven, responded to this review

Dear lindyManchester, Thank you for your review of Hotel Haven on Tripadvisor. I am sad to hear we did not live up to your expectations and I would just like to clarify a few points you mentioned in your review. At Hotel Haven we offer 35 national and international TV-channels free of charge, including five 24h movie channels from Viasat...

London, United Kingdom
Reviewed 19 September 2013

Excellent location next to the harbour. I was a late booker so had limited choice of rooms (had to overlook the street). But, the room was a great size and was very comfortable with a very large bathroom. Had some drinks in the bar which had a nice ambience and was not as expensive as I would have expected. Only...

Thank PatFanda

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more   less 

Additional Information about Hotel Haven

Address: Unioninkatu 17, Helsinki 00130, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: $234 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Haven 5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity and Jetsetter so you can book your Hotel Haven reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Haven Hotel Helsinki
Hotel Style:
#1 Business Hotel in Helsinki
#5 Family Hotel in Helsinki
#6 Romantic Hotel in Helsinki
#7 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Haven staff and other travellers.
7 questions
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Questions? Get answers from Hotel Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the executive suites in the newer building, 7th floor, away from street noise”
 of 5 bubbles Mirgy, 17 Feb 2017 | Read review
“The first room we stayed in was a bit smaller than the second room so not all rooms are the same size.”
 of 5 bubbles 128barbaray, 31 Jan 2017 | Read review
“Our room was very quiet on the eighth floor.”
 of 5 bubbles tuckers20172017, 27 Jan 2017 | Read review
“if you want a view be mindful perhaps to suggest a view on the marina side”
 of 5 bubbles 366michaely, 26 Dec 2016 | Read review
“Ask for a room with sea view :)”
 of 5 bubbles AmandineHelsinki, 11 Dec 2016 | Read review
5 of 5