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Crowne Plaza Hotel Helsinki

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#17 of 63 Hotels in Helsinki
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Crowne Plaza Hotel Helsinki
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900 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Bergen, Norway
Reviewed 15 November 2016

I was staying at Crowne Helsinki during 2016 Helsinki city marathon this autum. First impression was good and things only got better. Friendly staff, nice and clean room, very good room standard, lovely breakfast. Short walk to the start and finish lines of the marathon. Great park closeby. And short walking distance (around 2km) to the city center. The only...

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Helpful?
Thank Andy T
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Andy T, We thank you for your valuable feedback and nice review. We apologise for the inconvenience that you faced with our wi-fi and we have forwarded your feedback to the wi-fi provider, so we can continue improving our services in the future. We are pleased to hear that you liked our hotel and had the chance to enjoy...

Reviewed 13 November 2016

Nice and decent hotel in upper part of Helsinki, not very far from city centre and easy to be reached with public transport. Hotel provides all common services on high-quality level. Very nice view on close park. Free wifi.

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Thank Ondra Z
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Ondra Z, We thank you so much for your nice four star review of our hotel. We value your feedback and we are pleased to hear that you enjoyed your stay with us. It is something our staff takes great pride in. We hope that you will visit us soon again. Sincerely Yours, Mari Torkko Duty Manager

Reviewed 8 November 2016 via mobile

Very nice hotel located near the train station, 15 minutes walk. This hotel is very modern rooms, comfortable beds and many nice details that make the difference from others. Rooms and very spacious and modern, they have bath ropes and many nice details Like a base for charging many USB ports. Friendly staff, good location There's a stop in front...

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Thank Rodrigo A
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Rodrigo A, Thank you for your stay with us and for taking the time to leave such a nice five star review afterwards. We are very happy that you enjoyed your stay with us and hope to see you soon again at Crowne Plaza Helsinki! Best regards, Christina Eriksson, Hotel Manager

Reviewed 8 November 2016 via mobile

Considering the price paid the quality was distinctly unimpressive. I was working over the weekend and the place lacked any life. I found the restaurant of good quality but the prices were expensive for the fair of food and the menu extremely limited ( a choice of three main courses) The main complaint would be the decor, both my room,...

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Thank Christian C
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Christian C, Thank you for your stay with us at Crowne Plaza Helsinki! I would like to thank you for your valuable comments regarding your stay with us, I have shared your comments regarding our restaurant services with our Food and Beverage Manager. We do hope you continue to choose IHG hotels also for future travel needs! Best regards,...

Stockholm, Sweden
Reviewed 7 November 2016

Room with a view. The view to the south towards the city center is really nice. Bath robes in the room, friendly staff and you get get your eggs the way you like for breakfast. This is a great hotel. Don't miss out on the sauna and pool. Great way to finalize your day.

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Thank genbergjohan
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear genbergjohan, I would like to thank you for your stay with us and for leaving such a nice review afterwards. I have shared your nice comments with our staff and we all hope to see you soon again at Crowne Plaza Helsinki! Best regards, Christina Eriksson, Hotel Manager

Reviewed 27 October 2016 via mobile

Welcomed by friendly staff, great room, and really comfortable beds. Directions and information delivered quickly and with humour from a very knowledgable desk team, as well as tasty breakfast and a welcoming bar in the evening

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Thank Jon B
CPH Staff H, Night Auditor at Crowne Plaza Hotel Helsinki, responded to this review

Good morning Jon B, Thank you for your kind review. We hope you had good time in Helsinki and you had chance to see our city’s best places to visit. Good night sleep always helps to enjoy the day in full. Welcome to back to Finland and Crowne Plaza again. Sincerely, Martti Night Auditor

Reviewed 23 October 2016

I stayed here only for one night on a business trip. I checked in quite late in the evening but it wasn't a problem. The room was a bit expensive and on the smaller side but it was good for getting a nights sleep. However, the bathroom was surprisingly big and had a nice bathtub in it. I didn't hear...

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Thank Hankiio
Anna K, Front Desk at Crowne Plaza Hotel Helsinki, responded to this review

Dear Hankiio, Thank you for your four star review and for your stay with us! I'm pleased to hear that you enjoyed you stay with us! Warmly welcome to Crowne Plaza Helsinki again! Best regards, Heidi Jalkanen Reception

Spokane, Washington
Reviewed 22 October 2016

Conveniently located between two tram stops, you can get to almost anywhere you need to go. The room had an electric kettle and ironing board, which was appreciated...and used. Bed and pillow was comfortable for me and gave me a good nights sleep. Breakfast (1st floor) was a full range of the usual items with fresh orange juice and breads,...

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Thank Penrath
CPH Staff H, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Penrath, We want to thank you for your nice four star review. We are so glad to hear that you have enjoyed your stay with us at Crowne Plaza Helsinki. Your kind words will be shared with our staff and your valuable feedback will be forwarded, so we can continue improving our services in the future. We hope to...

Mumbai (Bombay), India
Reviewed 17 October 2016

Stayed at the hotel for one night.Rooms are nice and clean.Staff at reception very polite and helpfull.The city centre is easily walkable.Local transport also available from outside.The breakfast spread was really good.Over all convinent location and had a pleasant stay.

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Thank john_dantas
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear John_dantas, We thank you for your five star review. We are so happy to hear that your stay with us was pleasant and that you also had the opportunity to visit the city center. We hope that we will have the opportunity to welcome you again to our hotel in the future. Sincerely Yours, Mari Torkko Duty Manager

Oslo, Norway
Reviewed 16 October 2016

I have been to Helsinki once before, and this time I wanted to try a different hotel from my first trip. The location is only 15-20 minutes from the center, so it is nice to both walk, or take the trams just outside to downtown. I got an upgrade, and I got a room at the 12th floor with club...

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Thank N0rwegianTravellers
CPH Staff H, Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear N0rwegianTravellers, Thank you for your stay with us at Crowne Plaza Helsinki and for taking the time to write a review afterwards. I am happy to see that you enjoyed your stay and have forwarded your comments regarding Club Lounge snacks as well as the Business Center and Lounge PC to the appropriate departments. We do hope to see...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: $123 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Rooms usually great value for money”
 of 5 bubbles elninomagico, 7 Feb 2017 | Read review
“I was on the eighth floor with a great view outside, but I left too early and went back too late in the evening to enjoy it.”
 of 5 bubbles JoelLeclair, 7 Feb 2017 | Read review
“Upgrade to a club room on the 9th floor”
  • bathroom
  • Club room desk
  • Club room bed
 of 5 bubbles Catalin222, 24 Jan 2017 | Read review
“Any of the club rooms on the 9th floor are worth the upgrade”
 of 5 bubbles richardbP1675BC, 24 Dec 2016 | Read review
“One side of the hotel has lake facing rooms... Please check if they will be available. Morning views are amazing...”
 of 5 bubbles Kamesh_Rajaram, 10 Dec 2016 | Read review
5 of 5