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Crowne Plaza Hotel Helsinki

Booking.comUS$129*
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#17 of 63 Hotels in Helsinki
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Helsinki
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948 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Dublin
Reviewed 25 May 2014

This hotel is located a 15 minute walk from the Esplanade. There is a tram stop just down from the hotel and a full day ticket costs 8euros. The Finn Air shuttle bus will leave you very close to hotel from the airport. The hotel has reasonably clean rooms , comfortable beds and a good shower. The furniture is a...

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Helpful?
Thank Colin M
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Colin M, thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are sorry to hear that you did not receive friendly service during your check in. Friendly service is very important to us. We will go through your comments with our staff to improve our service. While we understand that...

Gurugram (Gurgaon), India
Reviewed 19 May 2014

Stayed in this hotel for 4 nights on a business trip. Whilst the room itself was fine but services and breakfast was poor. The room was suffocating and when I complained that the air conditioner was making a noise I was told that the maintenance staff would be available on the next day. Could not sleep with the window open...

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Helpful?
Thank Sheilasarkar
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Sheilasarkar, thank you for your recent stay with us and your review. We are deeply sorry that we fell below your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas. We will go through your comments with our staff. We have also forwarded your comments to our restaurant. I have taken...

Reviewed 19 May 2014 via mobile

One of the best hotels I've ever stayed in. Excelent breakfeast, nice and very clean room and the staff was fantastic. Any issue I had, was solved in a couple of minutes and everybody was really friendly and happy to help. For sure it will be my first choice when I come back to Helsinki. Best value for the money!

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Helpful?
Thank Neagu T
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Neagu T, thank you for writing a comment regarding your stay in Crowne Plaza Helsinki. I am so pleased you liked our hotel. We are always happy when a guest contacts us about the wonderful experience and service they have received. I will be sure to pass your kind words to our staff. We look forward to welcoming you...

Sheffield, United Kingdom
Reviewed 19 May 2014

excellant location1km from train station 25 mins in taxi from airport. Would recomened tram or bus from airport taxi quite expensive.you can get atram easily from the Hotel through to otherside of town but there again it is only a40 minute walk and you get to see more.Very helpful reception staff. The thing that let it down for me it...

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Helpful?
Thank 311susie
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear 311 Susie, thank you for staying in Crowne Plaza Helsinki and for taking time to write your comments. I am very glad to hear that you liked our hotel and our reception staff. I am sorry to hear that you did not like our furniture. I have taken a note and wish to thank you for your valuable comments....

HKG,SIN,CAN
Reviewed 14 May 2014

Stayed here for 4 nights on business. Whilst not directly in the centre of town, Helsinki is a small place and you're only a 5min tram ride away from the town centre. Took the Finnair Bus from the airport and the hotel is only a 5 min walk away from the bus stop. Arrived at the hotel very early in...

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Helpful?
Thank Paul H
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Paul H, thank you for taking the time to convey your comments regarding your recent stay with us. I am pleased to hear that you liked the location of our hotel and that you think our rooms are comfortable. I am glad you enjoyed your dinner in our restaurant. I have forwarded your comments about the dinner and breakfast...

Scotland
Reviewed 8 May 2014

Pretty much perfect stay. Check in took about 30 seconds, huge airy room, comfy bed, quick (and free) wifi and friendly staff. Hotel is well situated for the city centre, maybe a 10 minute walk from Stockmann. I usually use the Hilton Strand but will probably stay here going forward. Slept like a log both nights.

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Helpful?
Thank Swindoneric
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Swindoneric, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I will pass your kind words to our staff. Thanks again for staying with us. We hope to see you soon again in Crowne Plaza Helsinki. Best regards, Anna...

New Delhi
Reviewed 5 May 2014

Very good hotel in the heart of Helsinki, the city center is 1.5 kms from the hotel and is a pleasant walk (weather permitting) .... there is a beautiful park opposite the hotel ideal for a leisurely run or walk .... excellent gym and sauna facilities, wi-fi works very well, breakfast is good, tea coffee maker which is missing in...

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Helpful?
Thank Rishiraj_s
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Rishiraj_s, thank you for sharing your comments regarding your stay in Crowne Plaza Helsinki. I am so pleased that you liked our hotel and the striving efforts of our staff. I am sorry to hear that the tea/coffee supplies were missing from your room. Next time when you visit us, just give us a call if the coffee making...

London, England, United Kingdom
Reviewed 3 May 2014

Currently half way though a 2 week stay, the Hotel its self is nice, check in was easy and the staff were pleasant, we have 2 club rooms, in arrival the rooms were clean at first glance but it you look deeper its not as clean as you would hope for and both rooms have maintenance problems, once pointed out...

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Helpful?
Thank Philip N
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Philip N, thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are pleased to hear that you think our staff is helpful and polite. We are sorry that you had some problems during your stay. Gladly you were able to discuss about these matters with our general manager before you...

sunshine coast
Reviewed 24 April 2014

Fairly central to shops and museum There is a nice park opposite good for early morning walks. Restaurant on ground floor for all meals. not inspiring atmosphere food ok. rooms average. Felt slightly let down compared to other Crowne Plaza Hotels Would look else where.

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1Thank noosasunshine
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear noosasunshine, thank you for your visit at our hotel and for taking time to leave your comments. I am pleased to hear that you liked the location of our hotel. The park next to us is very nice for walks. Your comments are very important to us and allow us to improve our service continually. We hope to see...

Winchester, United Kingdom
Reviewed 24 April 2014

So.. I hadn't specified a non smoking room so ended up in a smokers one and boy did it stink. The hotel said they couldn't change because the hotel was full which is fair enough. To make matters worse though the room cleanliness wasn't great and the room " cleaning" in the morning was very cursory, consisting of straightening the...

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Helpful?
Thank Mal A
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Off_shore_rib, thank you for staying with us and for taking the time to leave your comments. I am sorry to hear about your issues with the cleaning and that you think our restaurant is boring. I am pleased that you like our location next to the park. I have taken note and wish to thank you for your valuable...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: $141 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
11 questions
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london
1 month ago
Chengdu, China
Kuala Lumpur, Malaysia

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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't accept room in back wing, unless you enjoy construction.”
1NicePerson, 1 May 2017 | Read review
“Upper story rooms on the main façade offer spectacular views.”
HappyFrogTravels, 6 Mar 2017 | Read review
“Club Rooms usually great value for money”
elninomagico, 7 Feb 2017 | Read review
“I was on the eighth floor with a great view outside, but I left too early and went back too late in the evening to enjoy it.”
JoelLeclair, 7 Feb 2017 | Read review
“Upgrade to a club room on the 9th floor”
  • bathroom
  • Club room desk
  • Club room bed
Catalin222, 24 Jan 2017 | Read review
5 of 5
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US$129* /night
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Prices are for 1 room, 2 adults
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