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Crowne Plaza Hotel Helsinki

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#17 of 63 Hotels in Helsinki
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Crowne Plaza Hotel Helsinki
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900 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Weybridge, United Kingdom
Reviewed 14 November 2013

I stay in these type of hotels all the time on business and this hotel is pretty much what you would expect from a global chain catering essentially to business travellers. What set them apart was the way they handled a follow-up issue I had. I left an expensive necklace in the room and on emailing the hotel, they confirmed...

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Thank MrGJK
South East England
Reviewed 10 November 2013

Good location, a 15 minute walk away from town centre, or a 5 minute (14 Euro!) taxi ride. Rooms quite spacious, had good city view from 8th floor, nice bar, good breakfast. Just be prepared for the Finland prices, Helsinki is the most expensive city I have visited, from meals to clothes to absolutely everything.

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Thank ElFantasma
Finland
Reviewed 10 November 2013

Had 3 nights business/pleasure trip at Helsinki. Crowne Plaza was booked because brand and also 3 nights needed more space so I booked Junior Suite, website showed much more room space than actually were. It was world smallest suite, I have had more space on regular room than this "suite" it was real Junior and also 4th floor and view...

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1Thank Jimmy2712
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Jimmy2712, Thank you for taking the time to post a review of the hotel. It is nice to hear that you are a regular visitor to the hotel. We are very sorry you were not so pleased with your recent stay at our hotel and offer our sincere apologies for the poor service and conditions you experienced, which are...

Toronto, Canada
Reviewed 26 October 2013

A modern hotel with friendly, highly qualified staff. Room was rather spacious and good decorated. Breakfast was excellent. As for me, the location is just wonderful. Peaceful, with a lot of museums and city sights within walking distance of the hotel. I guess, I will stay in this hotel one more time with great pleasure.

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Thank AskNeo
Stockholm, Sweden
Reviewed 26 October 2013

We stayed three nights at this hotel. We first had a superior queen room. The room was a good size and the view was nice towards the city. However, the windows were not sound insulated well enough and we could hear the traffic from the main road. I also could feel the vibrations when trucks would go by. After sleeping...

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Thank chopin77
IHGCare, Director of Sales at Crowne Plaza Hotel Helsinki, responded to this review

Dear chopin77, Thank you for being leaving us a review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry for any inconvenience the outside noise may have caused you during your stay. However, we are glad to read that you were got a quieter room. We do value the comments we...

Sydney, Australia
Reviewed 25 October 2013

Ok so this hotel is not the newest or closest to the waterfront but I had an enjoyable 3 night stay recently on a short break to Helsinki. Easy to get to and from the airport via the Finnair Bus. Club floor room on top floor was worth the extra money with nice view of the city and comfortable club...

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1Thank worldtraveller186220
Reviewed 24 October 2013 via mobile

I really like the Crowne Plaza in Helsinki, I don't know why but coming from the UK it has a really warm ans almost nostalgic feel. The hotel is very modern, but stylish and well lit, and it has an almost retro 70's feel, in a very comforting way. The bar and restaurant are very nice and I thought the...

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Thank richday99
Nokia, Finland
Reviewed 23 October 2013

Very good hotel located not too far from city centre, tram stop in front of hotel. Very quiet and spacy room, comfortable pillows. Very helpfull staff. Breakfast was good but little crowded. Tram stop. Maybe little expensive compared to some others centrum hotels, but quite often you can get really good prices fort this hotel.

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Thank pht77
Marlow, United Kingdom
Reviewed 14 October 2013

Arriving at this hotel made me feel I was heading back in time to an era of Rubiks cubes, Wham and Flashdance! A concrete block with token brown carpets and a floor of smoking rooms, was not my idea of business fun! Breakfast was too busy and poor quality food. Bedroom was "tired" and uncomfortable. The only good thing about...

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1Thank Ajortho
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Ajortho, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept...

Frankfurt, Germany
Reviewed 7 October 2013

Spent 2 nights at this wonderful hotel. Hotel located in very center of the city in quite area with easy walking proximity to train station and shopping area. Our room was really spacy, well decorated, comfortable and clean. Staff was really helpful and professional. No queues, no crowds in the lobby. Breakfast has wide choice of food. So we would...

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1Thank Knolling

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: $123 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
9 questions
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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Rooms usually great value for money”
 of 5 bubbles elninomagico, 7 Feb 2017 | Read review
“I was on the eighth floor with a great view outside, but I left too early and went back too late in the evening to enjoy it.”
 of 5 bubbles JoelLeclair, 7 Feb 2017 | Read review
“Upgrade to a club room on the 9th floor”
  • bathroom
  • Club room desk
  • Club room bed
 of 5 bubbles Catalin222, 24 Jan 2017 | Read review
“Any of the club rooms on the 9th floor are worth the upgrade”
 of 5 bubbles richardbP1675BC, 24 Dec 2016 | Read review
“One side of the hotel has lake facing rooms... Please check if they will be available. Morning views are amazing...”
 of 5 bubbles Kamesh_Rajaram, 10 Dec 2016 | Read review
5 of 5