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Crowne Plaza Hotel Helsinki

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#17 of 63 Hotels in Helsinki
Certificate of Excellence
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Crowne Plaza Hotel Helsinki
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912 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Chapel Hill
Reviewed 15 September 2013

Overall, a nice place to stay. We stayed here for four nights. Our room was reasonably sized, plenty of room to store our luggage and backpacks. The breakfast was excellent, with reasonable variety, although it didn't vary during the four days. There was a nice coffee machine for a fresh expresso or latte 24 hours a day. The gym was...

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Thank Heels23
Brisbane, Australia
Reviewed 15 September 2013

We stayed a week in a club floor room but the club lounge is not open Friday to Monday except for coffe/tea and very basic snacks. Furthermore the lounge was not monitored by staff and at times the coffee cups were all used and stacked up in the sink without the staff noticing or having any clean cups available for...

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2Thank IBrisbane
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Tripper255068, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept...

The Netherlands
Reviewed 13 September 2013

We had read some of the not so good reviews on Tripadvisor and were reluctant to go to this hotel. But it was the only nice hotel in walking vincinity of the Finlandia hall where we needed to be for a conference. We made sure we had a quietly situated room, there is a quiet zone on the 8th floor....

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Thank Featherfox
Aarhus
Reviewed 10 September 2013

As a participant in Helsinki City Marathon I chose to stay at Crowne Plaza, because it is very close to the start and finish line. It is also only 10 minutes walk from the center of Helsinki, so the location could not be better. And even the airport bus stops just outside. But I might have chosen it anyway; the...

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Thank Peterdk8000
Washington DC, District of Columbia
Reviewed 8 September 2013

My room in the Crowne Plaza was very comfortable and I found the staff pleasant and helpful. The location of this hotel makes it easy to access the city via the tram system. The breakfast selection included many non-grain options, and the gym has olympic bars and bumper plates available in addition to the typical global-gym machines. There is also...

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Thank Stacy28970
UK
Reviewed 7 September 2013

We stayed here for two nights and were really pleased with the hotel. We caught the Finnair Bus from the airport and it stops a short walk from the hotel (Hesperian Puisto stop) - this was especially convenient as we landed at 11pm and were able to take the bus straight to the hotel and we had a lot of...

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Thank UKonthego
London, United Kingdom
Reviewed 6 September 2013

I have stayed here once before and think I must have got lucky with the room. The room I had this time was smaller. Still OK but not particularly memorable. Both the room and bathroom were clean and adequate. I liked having the tea and coffee tray and the complementary bottle of water is always a nice touch, as is...

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1Thank Doob123
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Doob123, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you...

lewes uk
Reviewed 6 September 2013

Stayed for one night after late arrival from the airport. The Finnair airport bus goes by the hotel and the bus stops a few minutes walk away. The reception were efficient at checking me in and the free coffee in the lobby was welcome. Room was very comfortable with a nice view over Hagasundsparken to the lake. Plenty of facilities,...

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Thank paulosussex
Melbourne Australia
Reviewed 4 September 2013

I was travelling in Helsinki in August with a group and we booked 3 rooms at this hotel. The beds were extremely comfortable and the rooms were large and it is close to the city with a tram out the front. The hotel staff, especially the one guy we dealt with was very unfriendly and gave one word answers that...

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1Thank JudyMoody11
Bangkok
Reviewed 31 August 2013

Two stays on the Club Floor in the space of a week and I still find it very hard to class this Crowne Plaza! Both rooms were clean, had a good range of bathroom products, large TVs, comfortable beds and I slept well. All my breakfasts were in the main dining room and were excellent despite the lack of intimacy...

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3Thank Fountainhall

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Region: Finland > Uusimaa > Helsinki
Price Range: $123 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Helsinki staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Helsinki staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper story rooms on the main façade offer spectacular views.”
 of 5 bubbles HappyFrogTravels, 6 Mar 2017 | Read review
“Club Rooms usually great value for money”
 of 5 bubbles elninomagico, 7 Feb 2017 | Read review
“I was on the eighth floor with a great view outside, but I left too early and went back too late in the evening to enjoy it.”
 of 5 bubbles JoelLeclair, 7 Feb 2017 | Read review
“Upgrade to a club room on the 9th floor”
  • bathroom
  • Club room desk
  • Club room bed
 of 5 bubbles Catalin222, 24 Jan 2017 | Read review
“Any of the club rooms on the 9th floor are worth the upgrade”
 of 5 bubbles richardbP1675BC, 24 Dec 2016 | Read review
5 of 5