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Original Sokos Hotel Presidentti

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981 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Oslo
Reviewed 12 September 2016

The best part for us was the location. The rooms were big and spacious enough for me and my wife, but the rooms could be cleaner. There were dust behind the TV which is seen via the mirror. We didn't have much of a view from our room, but not that important for us. The beds were comfy and the...

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Helpful?
Thank Cramz
Presidentti, Service Manager at Original Sokos Hotel Presidentti, responded to this review

Dear Cramz, Thank you for your feedback and stay with us. Hopefully we'll see you again! Best regards, Malin

Vaasa, Finland
Reviewed 7 September 2016

Nothing to complain about. Staff was friendly, the hotel was quiet to get a good sleep and a transportation to the airport worked well. Buses run between the airport and the hotel frequently. Only minus is the parking which was not free.

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Thank hannam9
Presidentti, Service Manager at Original Sokos Hotel Presidentti, responded to this review

Dear Hannam9! Thank you for a lovely feedback, hopefully we'll see you again! Have a great week! Best regards, Malin

Reviewed 6 September 2016

While the location is supposedly central in Stockholm the condition of the hotel leaves much to be desired. The entrance appeared drabby and dark and the rooms we had were situated way to the back of the blocks. The floors are serviced by one set of lifts and the walk, with luggage, was not welcome. The rooms looked really old...

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Thank LaiSein M
Presidentti, Service Manager at Original Sokos Hotel Presidentti, responded to this review

Dera LaiSein M, Thank you for your feedback and stay with us! Have are undergoing a refurbishment in the hotel att the moment and we now have some of the refurbished rooms in use. As we are a big hotel (494 rooms) all the rooms are fiinished in 2018. Welcome to stay in our lovely refurbished rooms! have a great...

Casablanca, Morocco
Reviewed 19 August 2016

I arrived from the airport after a short flight from Stockholm and transfer on the excellent new Ring Railway Line. The hotel is only about 200 yards away from the station so obviously I walked taking in the wonderful sights that I have known from nearly 50 years of visiting. The first thing I saw was that there was a...

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Helpful?
Thank mishmishapricot
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear mishmishapricot, thank you so much for your lovely review. It made us all really glad here in the hotel! It's nice to hear that you have been treated well during your stays in Original Sokos hotel Presidentti. I will definitely forward your kind comments about breakfast and our kitchen manager to their department. We are looking forward to having...

Finland
Reviewed 13 August 2016 via mobile

The building is outdated and unattractive. Long corridors, lots of noisy ppl running there through the night. Would not stay here again. Staff was very nice and efficient, room was clean. Our room was very close to the elevators and they found us another room in the middle of the night when we complained. Good breakfast.

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Helpful?
Thank RiikkaLotta
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear RiikkaLotta, thank you for taking the time to review us. I am delighted to hear that you room was clean and that the breakfast was good. I am also very glad to hear our staff was friendly! Our hotel is going through major renovations and the whole building will be renewed during the next two years. The first new...

Reviewed 11 August 2016 via mobile

The check in was painless with a cheery smile. All the staff were very friendly and helpful. The rooms were nicely appointed with enough space for three people, although coffee and tea facilities would be a bonus and the housekeeping staff could do with lessons on how to dust, as most of the surfaces were in need of a good...

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Thank Scott E
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Scott E, thank you for your lovely review. We are very happy to hear that our hotel staff was friendly and smiling! I am sorry about the faults in cleaning and I will forward your feedback to them. Hopefully you will visit us soon again! Have a great autumn! Best regards, Dona Service Manager

Canada
Reviewed 9 August 2016 via mobile

Stayed here for 1 night with my wife. The rooms are a good size and clean, and the beds are relatively comfortable. The hotel is located within walking distance (2km to 10km) to a lot of the tourist attractions and the breakfast was really good.

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Thank Jason_G_Cal
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Hello Jason_G_Cal, Thank you for your review. We are pleased to hear that your stay with us went well here in Original Sokos Hotel Presidentti. Welcome to stay again and have a nice day! Kind regards Jonna Service manager

Birmensdorf, Aargau, Switzerland
Reviewed 7 August 2016

I would not rate it like 4-star hotel, but 3-star as maximum. The carpet in the korridor was so much dusty, I tryed do not breath while passing by corridor from lift. It was very noisy from the pub (or club?) downstears, so it was difficult to fall asleap before 3AM. Otherwise, it is a good hotel. A bit expensive...

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Thank Olga N
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear Olga N, thank you for taking the time to write us a review! I am sorry to hear that the cleaning in the corridor did not meet your expectations. I will forward your feedback to the housekeeping department. Hopefully you will visit us again! If so, I suggest to request a room towards the inner courtyard. These rooms should...

Lisbon, Portugal
Reviewed 4 August 2016

We stayed in this hotel during our 24 hour stopover in Helsinki. The hotel is very easy to reach from the train station. 10 minutes walking. We choose this hotel because it is close to the Finnair airport bus and it is very convenient to visit the city centre attractions. Staff was very polite and helpful. Breakfast was very good....

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Thank vmeirinhos
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear vmeirinhos, thank you for your review. I am very delighted that you found our location convenient! I am also glad that our staff treated you well and that you enjoyed our breakfast. I hope that you will visit us soon again. Have a lovely day! Best regards, Dona Service Manager

Reviewed 1 August 2016 via mobile

The room was very far away from the elevater. But we were happy because we could relax soon. When we enter the room it was not cleaned so we dragged the luggage all through the way back to the front. They changed the room. But the problem happened next day. We couldnt find our passports and we surely thought we...

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Helpful?
Thank alice65chung
Presidentti, Asiakaspalvelujohtaja at Original Sokos Hotel Presidentti, responded to this review

Dear alice65chung, thank you for your review. My deepest apologies that your stay in our hotel did not go as expected. We will go through your feedback with all our staff to make sure we will provide better service next time. I hope you will visit us some day again so that we can correct all the errors occurred! Sincerely,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Original Sokos Hotel Presidentti

Address: Etelaeinen Rautatiekatu 4, Helsinki 00100, Finland
Region: Finland > Uusimaa > Helsinki > Kampinmalmi
Price Range: $169 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Presidentti 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sokos Hotel Helsinki
Hotel Style:
#29 Luxury Hotel in Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Original Sokos Hotel Presidentti staff and other travellers.
8 questions
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Singapore, Singapore
Singapore
5 months ago
Port Macquarie, Australia

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Questions? Get answers from Original Sokos Hotel Presidentti staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Add breakfast to our room, it's worth it.”
Cnoche, 13 Sep 2016 | Read review
“Request for one near the lifts.”
  • The phone had a thick layer of dust, apparently showed that it has not been cleaned in ages!
  • There was a huge unsightly crack in the window frame
  • Dated decor
laiseinm, 6 Sep 2016 | Read review
“Ask for not noisy side”
OlgaN94, 7 Aug 2016 | Read review
“Request for room which is not far from elevator if you're a person who is past age 60 and with some physical disabilities”
Ebethfull, 5 Jul 2016 | Read review
“Higher floors are less noisy”
Malco123, 28 Jun 2016 | Read review
5 of 5