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Grand Hotel Reykjavik

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Grand Hotel Reykjavik
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1,552 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hotel Reykjavik
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Showing 1,257: English reviews
Clane, Ireland
Reviewed 3 weeks ago

I stayed at the Grand Hotel for 4 nights recently. The Hotel was just OK for a 4 star ranking. On the plus side the staff were really helpful, friendly and had a genuine interested in the guests. Breakfast was superb with all tastes catered for. On the negative side, the hotel is quite a walk from city centre, Ideally...

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Helpful?
Thank Eireann9
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Elreann9 Thank you for your review. We are delighted to hear that you are happy about the service our staff members are known for. Sincere friendliness, helpfulness and the genuine interests in our guests having the best time possible. Warm regards

Arundel, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at the Grand Hotel for 3 Nights on our first trip to Iceland. The room was clean, comfortable and modern. We felt for the price paid, this was good value. The hotel is on the outskirts of Reykjavik with around a 15 minute walk to get to the centre. The staff were the thing that set this hotel...

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Helpful?
Thank Clarissa H
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Clarissa Thank you for this review. Julianne is a true professional and I am glad to hear she went out of her way to make your stay special. Warm regards

New York City, New York
Reviewed 3 weeks ago via mobile

I've been all over the world and have never been treated so disappointed in my lodging. If you are looking for a higher end vacation spot that understands hospitality, do not book here. Quick summary of my experience. - rooms are ok - they lack simple convinces like shelves in the shower to hold soap, shampoo, etc. There wasn't even...

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1Thank SuperJenn2000
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Greetings from Grand Hotel Reykjavík and thank you for taking the time to review your recent stay. I was very saddened to read that, regrettably, your experience was not up to your expectations. Our outstanding staff members and management went above and beyond trying to solve this unfortunate situation. I hope that the wine, spa, chockolates and the free night...

Denver, Colorado
Reviewed 3 weeks ago

Traveled with out family of 3 and stayed in a family room. Nice sized and very livable with a sitting area mini fridge and safe. Hotel was under constant construction while we were there which is never good and the main bar was closed all but one night of our stay so we mainly went to the lobby bar. The...

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Helpful?
Thank vacationtimedeb
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear vacationtimedeb Thank you for your review. I am happy to hear you enjoyed your stay and that you took advantage of our happy hour. Hope to see you again some day

Southampton, United Kingdom
Reviewed 3 weeks ago

Due to the weather we were delayed in getting to Iceland and the hotel were really great in sorting out our delay and there were plenty of staff to welcome us into the hotel when we arrived a day later than planned and in the early hours of the morning. First impressions was that the hotel seemed a lot nicer...

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Helpful?
Thank Heather H
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Thank you very much for your review of your stay at Grand Hotel Reykjavík. We are happy to hear that you you enjoyed our services and your stay here in Iceland. You mention the outstanding hospitality that our staff members provide. How our concierge looks for any possible solutions to make your stay amazing is a great example of that....

Kildare, Ireland
Reviewed 3 weeks ago

We stayed here for 3 nights when travelling with travel department from Ireland last week. The room was spacious and comfortable. There was a mini fridge and safe in the room which were both very useful. The view from the room I stayed in was to the rear of the hotel and was of nearby houses. It was warm and...

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Helpful?
Thank michelleoconnor23
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear michelleoconnor23 Thank you for your review. There are some excelent points there for future visitors. The hot water smells because it is geothermal, some say it is like eggs. Many times guests will go to see the geyser and as soon as they come back, they realize why the smell is like it is. After a couple of showers...

Southampton, United Kingdom
Reviewed 3 weeks ago

Me and my partner stayed here for two nights. We hired a rental car so didn't book any excursions via them so unable to comment here. The staff were fantastic, we had some issues with our hire car and they sorted all of this out for us. They also printed off our documents which we lost!! The hotel itself is...

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Thank Kirbymae13
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Kirbymae13 Thank you for reviewing your stay at Grand Hotel Reykjavík and praise our fantastic staff. Thank you for recommending us and I hope we can welcome you again some day. warm regards

Reviewed 3 weeks ago via mobile

Very nice hotel ideal for business and leisure. I'm on the 12th floor the weather is beautiful and the view is spectacular. The ideal hotel for those of you who are not traveling on a budget and enjoy comfort and commodities in a country where the weather can change fast. For those who are here on business the desk isn't...

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Helpful?
Thank Sante J. A
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Sante J. A Thank you for your review. The view from our top floors is in fact spectacular. Thank you for bringing the business center to our attention. we have plans to move it and upgrade it in the upcoming months warm regards.

Perth, Australia
Reviewed 3 weeks ago via mobile

This hotel was stunning! They were currently upgrading part of the hotel, but we didn't hear or see any part of the construction which was great! The lobby/entrance hall was stunning! The rooms were nice, and they had automatically opening windows which was a cool touch! For dinner we ate from the menu at the bar- quicker and easier! Breakfast...

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Helpful?
Thank Sian B
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Sian B Thank you for your review of Grand Hotel Reykjavík Our aim is to provide outstanding service and we are trying to make the disturbance of our renevations as little as possible. I am delighted to hear we managed to do that. We hope to welcome you again some day.

Reviewed 4 weeks ago

I stayed at the grand hotel for 4 nights as a trip for my boyfriends birthday. The room was perfect for what we needed as we only were in the room to sleep. The beds were extremely comfortable and room was cleaned everyday. Breakfast had good selections and never had any trouble finding anywhere to sit. The reception staff were...

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Helpful?
Thank Lisacook2
MPollyHansen, Manager at Grand Hotel Reykjavik, responded to this review

Dear Lisacook2 Thank you for reviewing your stay at Grand Hotel Reykjavík. We highly appreciate the feedback. Great to hear that our reception staff where the highlight of your trip. Special thanks for mentioning Sigurður Vopni. He is a true professional. We hope to welcome you again some day. warm regards

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Grand Hotel Reykjavik is a first-class, four star hotel for business travelers, conference guests and tourists who demand excellent service and facilities. Grand Hotel Reykjavik is now the largest hotel in Iceland with a total of 311 rooms and 15 meeting and conference halls, seating anywhere from 6 to 470 people. Grand Hotel Reykjavik is a member of Top International.The hotel is situated in a quiet area within a short distance from all services, recreation and business centers. ... more   less 

Additional Information about Grand Hotel Reykjavik

Address: Sigtun 38, Reykjavik 105, Iceland (Formerly Top CityLine Grand Hotel Reykjavik)
Region: Iceland > Capital Region > Reykjavik > Laugardalur
Price Range: $208 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Reykjavik 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Top Cityline Grand Reykjavík
Hotel Style:
#3 Green Hotel in Reykjavik
#6 Spa Hotel in Reykjavik
#13 Luxury Hotel in Reykjavik
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Reykjavik staff and other travellers.
68 questions
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Questions? Get answers from Grand Hotel Reykjavik staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sugget to at least one femely book a Suit so space is for meeting the other famelys there.”
herjolvurt, 20 Apr 2017 | Read review
“Ask for a room with a great view.”
_joannaharriott, 19 Apr 2017 | Read review
“Changed bed layout for us instead of two doubles arranged for three beds - travelling with older children who wanted separate beds.”
LorraineA532, 19 Apr 2017 | Read review
“Pick a high floor for good views.”
lexieday, 18 Apr 2017 | Read review
“Ask for fourth floor looking towards the City”
  • General view of Downtown Reykjavik Iceland
DesB750, 10 Apr 2017 | Read review
5 of 5