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The Novotel Vines Resort Swan Valley

05/06/2017 06/06/2017
1 room 2 adults 0 children
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The Novotel Vines Resort Swan Valley
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892 Reviews from our TripAdvisor Community

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There are newer reviews for The Novotel Vines Resort Swan Valley
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Pickering, ON
Reviewed 2 November 2014

Considering we are out in prime wine country, I expected a little more with the accommodations at the Vines, which were a little disappointing. We stayed at one of the villas while in for a wedding and the first reaction was the age of the room. There was a smell of mold and the carpet and paint looked dirty and...

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Helpful?
1Thank Tanner B
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Tanner, Thank you for reviewing your recent stay at the Novotel Vines Resort. We appreciate your comments regarding the villa's and we are currently working on having all of them upgraded. I am sorry you did not receive a recently refurbished apartment. I am glad you enjoyed breakfast and thank you for your comments regarding the resort being beautiful....

Perth, Australia
Reviewed 21 October 2014

Nice villas. Had everything we wanted. A few hiccups with the electrics but was very quickly sorted out. The staff were very friendly and Tony the front office manager was helpful. Also attended a function and the food was good. Will definitely be back.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Doris L
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Dear Doris, Thank you for your kind comments regarding your stay at the Novotel Vines Resort. It is pleasing to hear that Tony was helpful and your issue was resolved quickly. Sometimes things do go wrong and we try our best to ensure they do not inconvenience guests to much. Thank you for being understanding. I am glad that the...

Mandurah, Australia
Reviewed 19 October 2014

If you want a truly 5 star experience, then the Novetal Vines Resort in the Swan Valley is the place to go. from Gary who helped us with our luggage to the door with his bright happy personality, to Bernadette at the front desk, who couldn't do enough for my husband and I, as well as my 87year old mother...

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Helpful?
Thank Wendy M
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Thank you so much for your lovely comments about your stay at the Novotel Vines Resort. We are extremely pleased that you enjoyed the resort and found it a 5 star experience. It was a pleasure to be able to assist to make your stay enjoyable and memorable for your family. It is a delight to have such lovely customers...

Phuket, Thailand
Reviewed 14 October 2014

A huge thank you to the vines resort and there excellent staff, from check in to check out this was with out a dough a well run Resort. We stayed in room 240 and it was lovely. the bed was a dream like sleeping on a cloud and the pillows were so clean and fresh. " not that i have...

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Helpful?
Thank marksue0
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Thank you for your lovely comments after staying in one of our newly refurbished rooms. It is nice to hear the beds were like sleeping on a cloud and the bathroom was easily accessible. I am glad the kids enjoyed breakfast so much that they didn’t want to leave. Muscats offer a large selection for breakfast and it is pleasing...

Maldon, Australia
Reviewed 12 October 2014

A small group of us stayed in one of the three bedroom, self-contained apartments for three nights for a wedding recently. This worked really well as we were able to stay in a lovely little place with a full kitchen and laundry and be close to the wedding events and in a beautiful location and keeps costs down. Our little...

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Helpful?
1Thank C_Taliax
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

We appreciate you sharing your experience at The Novotel Vines Resort Swan Valley. Thank you for your comments regarding the apartments. They are a cost effective way for groups to enjoy the Swan Valley, whilst having all the conveniences of home. We are currently offering great specials on 2 night stays in the apartments. It is nice to read that...

sydney
Reviewed 12 October 2014

We spent 8 nights in a 3 bedroom apartment here. Apparently there are old units and refurbished units. Hopefully the one we stayed in (Apartment 1) is on the list for refurbishment. It was clean but the decor and furnishings were a bit tired. It did however accommodate twio families which makes it cost effective and the location is excellent.

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Helpful?
Thank ozrick33Sydney
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Thank you for sharing with us your experience at The Novotel Vines Resort Swan Valley. It is nice that you were able to spend 8 night’s with us. I hope you enjoyed your time here. We appreciate your comments in regards to the apartments and we are currently still working on updating the décor in the apartments which haven’t been...

Western Australia, Australia
Reviewed 9 October 2014

A large group of friends gathered at the vines for a reunion which had been planned for many years. Most of us booked in the apartments and stayed for the entire long weekend. The setting is delightful and the resort offers some great facilities. The accommodation is modest, and possibly overpriced, for the standard presented. The décor is a little...

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Helpful?
Thank Cassi V
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Hi Cassi, I guess I’m the illusive manager you refer to in your feedback. I’m sorry I was not available to deal with your issues whilst your group was staying here but I have just returned from annual leave and was away at the time. I believe the Front Office Manager was in contact with guest who was the registered...

Reviewed 7 October 2014 via mobile

What can I say? This place is absolutely amazing! Stunning views and great accommodation. The staff were very helpful and friendly. The meals I had were not amazing for the price tho. But overall a gorgeous place to stay with family or as a couple.

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Helpful?
Thank rbuttzi
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Thank you very much for kind comments regarding your stay at the Novotel Vines Resort. It is a pleasure to have such lovely people stay with us and we look forward to welcoming you back again soon. Best Wishes, Bernadette

Penang Island, Malaysia
Reviewed 5 October 2014

Being a foreigner, we stayed 3 nights here and make this as home base for our visit to Perth in Sept 2014. At the time of booking, the rate offered was cheaper than some of budgets hotels in Perth and fit perfectly for a family of 4. Room size was decently big, the two standard double beds were good for...

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Helpful?
Thank DK_Leech
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Thank you for your comments regarding your home base whilst exploring Perth during your recent visit. We do offer very competitive prices on our apartments and are currently offering great specials on 2 night stays. We have noted your comments regarding finding the apartments late at night and appreciate your valuable feedback. We look forward to welcoming you back again,...

Reviewed 3 October 2014

The Vines is a favorite of mine. It's not too far from Perth and it's quiet and peaceful. The golf course is great, but even if you don't play, its perfect for a relaxing walk, and you're guaranteed to see lots of Kangaroos on the grounds. The accommodations are very comfortable, lots of choices on the food and drinks side...

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Helpful?
Thank NickG508
Bernadette J, Guest Relations Manager at The Novotel Vines Resort Swan Valley, responded to this review

Thank you for taking the time to write about your experience at the Novotel Vines Resort & Country Club. I am glad you enjoyed your time touring the Swan Valley. The Vines is the perfect base for easy access to the wineries or staying for weddings and conferences, as you stated. The resort has great facilities on offer and it...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Vines Resort Swan Valley is in Western Australia's oldest wine growing region, just 35 minutes from Perth city centre. The resort features 103 NEWLY RENOVATED (2015) hotel rooms, 53 apartments, 2 restaurants, 2 bars, Day Spa, a swimming pool, outdoor spa, gym, tennis and squash courts. There is also a 36 hole championship golf course and conference facilities for up to 260 people. ... more   less 

Additional Information about The Novotel Vines Resort Swan Valley

Address: Verdelho Dr, The Vines, Swan Valley, Western Australia 6069, Australia
Region: Australia > Western Australia > Greater Perth > Swan Valley > The Vines
Price Range: $174 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Novotel Vines Resort Swan Valley 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Novotel Swan Valley The Vines Hotel The Vines
Novotel Hotel Perth
Novotel Resort Perth
Novotel Perth
The Novotel Vines Resort Swan Valley The Vines
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Questions & Answers

Here's what travellers have asked, with answers from The Novotel Vines Resort Swan Valley staff and other travellers.
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Questions? Get answers from The Novotel Vines Resort Swan Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had no view, just a car park and tennis courts... avoid that if you can”
JET8882, 10 May 2017 | Read review
“Ask for a distant room away from the function rooms and pool”
Grannymac1, 7 May 2017 | Read review
“our room was at the back of the complex - sooooo quiet”
ElizabethW977, 29 Apr 2017 | Read review
“Pool view is noisier Location”
maggieb567, 29 Mar 2017 | Read review
“Rooms on the ground floor are more accessible.”
etpp2015, 13 Mar 2017 | Read review
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