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Holiday Inn Express Canterbury

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Traveller (79)
Room & Suite (166)
Dining (58)
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Overview
  • Excellent23%
  • Very good42%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“petrol station”(34 reviews)
“dual carriageway”(31 reviews)
“beans”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (778)
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286
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54
33
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169
286
156
54
33
Show reviews that mention
All reviewspetrol stationdual carriagewaybeansbudget hotelthe sofa bedroad noisefree wifithe breakfast areachannel tunnelbreakfast was includedcoffee machineovernight stopquiet roomwould stay againfamily roomgood nights sleeppleasant stay
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231 - 235 of 698 reviews
Reviewed 9 November 2015

Booked somewhat last minute and was near Canterbury and a good spot for some other destination on our trip. We passed the hotel twice before figuring out how to get into their lot. You can only get to it on one side of the A2,...More

Thank KesaH
Response from MalithJay, General Manager at Holiday Inn Express CanterburyResponded 16 November 2015

Dear KesaH, Thank you for your feedback. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we hope to make your stay as best as it can be...More

Reviewed 8 November 2015 via mobile

Generally we Arles very unfussy when it comes to cheap hotels, however this was the worst Holiday Inn we've stayed in. Blood all over the shower curtain, dust absolutely everywhere. Just generally very unclean. Wish we had spent an extra £10 to stay in a...More

Thank xochelsxo417
Response from MalithJay, General Manager at Holiday Inn Express CanterburyResponded 10 November 2015

Dear chelsea m, Thank you very much for your feedback. It is unfortunate to hear that your experience with us was not satisfactory. Generally we are getting loads of very positive reviews for the cleanliness. However, to investigate this further we need more information regarding...More

Reviewed 6 November 2015

Please see our review of this hotel's restaurant, Harbledowns, where we mistakenly typed in our review of the hotel. Basically, good if you have a car, too remote otherwise. Motorway noise in rooms facing motorway.More

Thank aussiewanderers
Response from MalithJay, General Manager at Holiday Inn Express CanterburyResponded 10 November 2015

Dear aussiewanderers, Thank you for sharing your experience with us. We are just close enough to the city and several attractions but few miles from the hustle and bustle to give our guests some relaxation. The feedback we receive from our valued guests, like you,...More

Reviewed 2 November 2015

Good clean modern hotel and handy for the Port of Dover. Decent enough rate for family room (£50.00), good service and simple but nice breakfast. Only down side is that bar is expensive but evening meal was good and reasonably priced. Will stay again when...More

Thank Mark B
Response from MalithJay, General Manager at Holiday Inn Express CanterburyResponded 4 November 2015

Dear Mark B, Thank you for sharing your thoughts with us. We are so pleased to see you your positive comments. There is nothing that makes us happier than hearing that you will return on your next visit. Regards, Malith Jayathilake General Manager

Reviewed 1 November 2015

Finally found hotel, having driven past it, no signs to say how to get to it of A 2 ,thank god for sat nav. The room was clean and warm. Breakfast was minimal, no bacon or mushrooms or tomatoes, just under cooked sausage ,hard beans...More

Thank Natalie LJ H
Response from MalithJay, General Manager at Holiday Inn Express CanterburyResponded 4 November 2015

Dear Natalie LJ H, Thank you very much for your feedback. Sorry to hear you had difficulties to find the hotel. Unfortunately due to rules and regulations by the authorities we cannot add more signs by the A2. Please note our Hot Breakfast is always...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$59 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$59 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (79)
Room & Suite (166)
Dining (58)
Amenities (15)
Questions & Answers
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Teresa499608
13 March 2018|
AnswerShow all 8 answers
Response from mysticknight537 | Reviewed this property |
alas no, but you can request a ground floor room.
1
Vote
Tracy S
28 January 2018|
AnswerShow all 10 answers
Response from RichardofCalder | Reviewed this property |
It’s a £13 taxi fare, the hotel will book you a cab.
0
Votes
Room Tips
"Ask for a room towards the back of the hotel so you are away from the main road."
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"219 seemed a very quiet room, and yet the hotel was busy"
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"Ground floor room for disabled person is spacious enough but noisy"
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"Ask for a room facing away from the A2 road noise"
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