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The Palace

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3,186 Reviews from our TripAdvisor Community

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Showing 2,670: English reviews
Bournemouth, United Kingdom
Reviewed 3 days ago NEW

I don't usually write comments of TripAdvisor but this hotel disappointed me so much I decided to share my impression of it. About the food - the main restaurant was closed for our whole stay so we were forced to eat somewhere else. The Temptasian restaurant was very good and staff were friendly. Unfortunately in some days the restaurant was...

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3Thank Trevor711
Reviewed 4 days ago NEWvia mobile

I stayed here for a few days on business. It was an excellent hotel with 1st class service. I was given a free upgrade to one of their premium themed rooms. The room was fantastic with a double balcony, sundowners and fantastic see views.

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Thank ANTONIO R
Poole, United Kingdom
Reviewed 1 week ago

This hotel is one of the best I have stayed in. Every member of staff is focussed on you the guest, a happy friendly team for whom nothing is too much trouble. This was our first trip to Malta, which is a magical island with very kind and friendly people. This hotel made it extra special, and we will definitely...

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2Thank ThomasLsrev103
Kevin_Callus, General Manager at The Palace, responded to this review

Dear ThomasLsrev103, We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Malta
Reviewed 1 week ago

I thought the following letter summed up very well how our party of twelve senior citizens felt about our wonderful Christmas Day lunch at The Palace Hotel, Sliema. To Mr Slyvan Azzopardi, Events Manager Dear Mr Azzopardi Thank you very much for arranging our table so beautifully! Everything went wonderfully well and we really cannot find fault with any of...

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Thank CandidaHasselman
Kevin_Callus, General Manager at The Palace, responded to this review

Dear CandidaHasselman, Thank you for placing your positive comments about your stay at The Palace on Tripadvisor. We love to hear what our guests have to say about their experiences at The Palace. Sylvain, the management and staff here at The Palace would like to thank you for your complimentary review placed on Tripadvisor following your stay at The Palace....

Bristol, United Kingdom
Reviewed 2 weeks ago

We had a very nice short stay in this modern, comfortable hotel, which is located in the heart of Sliema. Our room was modern and well-equipped, with a huge bed, small balcony overlooking the street, efficient heating (good in January!) and all the usual: wi fi, TV, minibar etc etc, We didn't use the restaurants, but did use the sauna...

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1Thank Pubfoodlover
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Pubfoodlover, Thank you for choosing The Palace Hotel for your recent stay in Malta. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest and we very much hope to welcome...

Reviewed 2 weeks ago via mobile

Not a 5 star hotel, felt like we had same bed sheets for all of our stay (can't feel or smell the difference), breakfast had many things but most of them poor quality. Room wardrobe -an ugly box, bathroom had a big open space that didn't give you the privacy that you need...hotel lobby design - cold and old fashioned....

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Thank Thalia D
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Thalia D, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on Trip Advisor. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at The Palace. It...

Durban, South Africa
Reviewed 2 weeks ago

The Palace is definitely a nice hotel - but not a luxurious one. The most glaring issue we confronted was that the bathroom was not fully enclosed - so anything you did in the bathroom echoed throughout the room. We ended up using the toilet downstairs most of the time, just to avoid any uncomfortable issues that can normally be...

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1Thank Shawn D
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Shawn D, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on Trip Advisor. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at The Palace. It...

Scotland
Reviewed 2 weeks ago

We had six nights at the Palace hotel, and enjoyed it from beginning to end. Our room on the 8th floor had spectacular views over the bay. The room was spacious and very comfortable. The facilities of the spa were well used, and an added bonus. Staff at all times were helpful, friendly and facilitating. We would recommend this hotel.

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Thank Betty042
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Betty042, We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Lancing, United Kingdom
Reviewed 2 weeks ago

Sadly our planned 2 week holiday in Malta had to be cut short by a week owing to my husbands ill health.We did however have enough time to decide that The Palace Hotel was the wrong choice for us.It is however an ideal venue for corporate events.Unfortunatly for us,in our mid 70s,it lacked certain features.There was no comfortable lounge area...

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Thank diane s
Kevin_Callus, General Manager at The Palace, responded to this review

Dear diane s, We thank you for kindly finding the time to write in your thoughts about your recent stay at The Palace. You wrote quite extensively and all Management and staff at The Palace are extremely appreciative of this. Your constructive comments have already been discussed with our Management Team in order to achieve complete guest satisfaction. We take...

Manchester, United Kingdom
Reviewed 2 weeks ago

Got a cracking rooftop pool with very nice views. Staff are friendly and the breakfast is very good. If the Sliema / Valetta ferry is running and you don't mind the walking up the hills it's a good place to stay if you want to explore Valletta but you want to be out of the old town. The food at...

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Thank Alex W
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Alex W, I thank you for the 5 star review you have submitted on TripAdvisor about your recent stay at The Palace. It makes me very happy to know that your expectations were fully met. We look forward to having you back at The Palace for further pleasant stays. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Tabloid
The Tabloid
Cuisines: Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The inside decor is smartened by the contemporary art & sculpture collections. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace and Palazzo Capua, with 149 rooms, are both supplemented by eight unique individually designed and decorated suites. ... more   less 

Additional Information about The Palace

Address: High Street, Sliema, Island of Malta SLM 1542, Malta
Region: Malta > Island of Malta > Sliema
Price Range: $125 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
The Palace Hotel Sliema
Palace Hotel Sliema
The Palace Malta/Sliema
Hotel Style:
#1 Romantic Hotel in Sliema
#1 Family Hotel in Sliema
#1 Luxury Hotel in Sliema
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Questions & Answers

Here's what travellers have asked, with answers from The Palace staff and other travellers.
87 questions
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Questions? Get answers from The Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms on 7th floor with sea view. Wow!”
 of 5 bubbles ThomasLsrev103, 13 Jan 2017 | Read review
“We were not staying at the hotel.”
 of 5 bubbles CandidaHasselman, 11 Jan 2017 | Read review
“The highest floors have the views if you ask for an outside room. Floor 7 or 8.”
 of 5 bubbles Pubfoodlover, 6 Jan 2017 | Read review
“As for a room with a toilet that is fully enclosed.”
 of 5 bubbles airforcewife98, 5 Jan 2017 | Read review
“We upgraded to the 8th floor and were very happy to have done so, as the views were beautiful. It also reduced noise levels.”
 of 5 bubbles Betty042, 4 Jan 2017 | Read review
5 of 5
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