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Sofitel Luxembourg Europe

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Traveller (540)
Room & Suite (231)
Dining (45)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Bronze level
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Green
Classic
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
47Restaurantswithin 1 km
13Attractionswithin 1 km
1,124Reviews
637Photos
14Q+A
63Room tips
Traveller rating
  • 674
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  • 87
  • 28
  • 6
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Popular mentions
Very fine hotel in EU area near city and Airport. Large and spacious rooms with good service. No noise from outside. There is a building site right beside the property so It may be noisy in the daytime. Exellent breakfast and good variety of food in small breakfast room. Good
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Response from H1314GM, Front Office Manager at Sofitel Luxembourg Europe
Responded 5 days ago
Dear ArtoTT, Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations. I will certainly not fail to convey your remarks on our service to the entire team. We hope that you will have the possibility to come back soon. The entire team is looking forward to welcome you back. Yours sincerely, Ted Giovannaï Front Office Manager Sofitel Luxembourg Europe
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Stayed in the hotel for 4 nights for a business trip. The hotel was around 7 km from the airport, quite near, we took a taxi from the airport and cost is around 30 euro. Check in was a breeze and the receptionist was kind enough to allow early check-in, she even lead me all the
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Response from H1314GM, Front Office Manager at Sofitel Luxembourg Europe
Responded 2 weeks ago
Dear Marian A, We thank you for taking the time to share your experience following your stay at the Sofitel Luxembourg Europe. We are sincerely delighted to receive your excellent review as regards our refreshed rooms and the location of our establishment. All days our ambassadors constantly strive to improve our quality of services. Consequently, our teams and I will are truly proud of your perfect score on Tripadvisor. We are looking forward to welcoming you back in our hotel during your next visit of Luxembourg. Best regards, Ted Giovannaï Front Office Manager Sofitel Luxembourg Europe
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We stayed in the hotel as we toured Europe going to Christmas markets. We got upgraded to a suite and it was lovely. The extra space was great as we had lots of luggage. The bathroom was lovely and big. The hotel had a smoking and whiskey room and the hostess Tania was just
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Response from H1314GM, Front Office Manager at Sofitel Luxembourg Europe
Responded 4 weeks ago
Dear jandmt1, We thank you for writing us this opinion following your visit to Sofitel Luxembourg Europe. It is always nice for us to receive such compliments because we try to do our utmost to offer you a stay that exceeds your expectations. We will share your feedback with our teams and especially with Tanja who has shared his knowledge and created an unique moment with you. We hope to welcome you very soon for another wonderful stay during your next visit in Luxembourg. Warm regards, Ted Giovannaï Front Office Manager Sofitel Luxembourg Europe
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Booked & Stayed there for three nights .. The hotel is nice and rooms are modernly decorated full of details, led lights, mirrors, Bose touch radio. I liked it. All staff are very helpful and they go beyond duty to make you happy and satisfied. The only drawback was the
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Response from H1314GM, Front Office Manager at Sofitel Luxembourg Europe
Responded 4 weeks ago
Dear Amr007travels, We wanted to thank you for this very comprehensive comment following your stay at Sofitel Luxembourg Europe. We are delighted to see that your stay was so good. As you stated, we are located outside the city center. We are in the district of Kirchberg which is 1.5 km from the city center. This one is easily accessible thanks to the common transports of the city of Luxembourg. We will share your opinion with all our teams to congratulate them but also that they continue to strive to improve the quality of our services. We would be honored to welcome you again soon for an even better stay than the previous one. Warm regards, Ted Giovannai Front Office Manager Sofitel Luxembourg Europe
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Cost/benefit is definitely a 5. I rate it four because I didn’t like the gym. It’s incomplete. The service is great. I got an upgrade to a suite. The suite is very nice full of details. When I got into the room there was for me a delicious chocolate mousse (two). The bed has a
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Response from H1314GM, Owner at Sofitel Luxembourg Europe
Responded Dec. 26, 2018
Dear AAppa, We wanted thank you for this excellent comment concerning your last stay at Sofitel Luxembourg Europe. Indeed, it is always a real pleasure for us to receive such a beautiful review. Regarding our mattress we are sorry that it did not suit you. A few days before your next stay you can contact our team so we can remove it. We are sincerely sorry that our gym did not live up to your expectations. We will share your opinion with all of our teams to continue to encourage them to offer you the best service as possible. Best regards, Marie-Hélène Onursal General Manager Sofitel Luxembourg Europe
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Hello! Its about 10 minutes from the airport and the transfer is 30/35 EUR - depending on the traffic.
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Is there a gym at the hotel?
Yes, but it isn't a significant feature of the place.
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No. You can use public transportation bus n. 16 and you get off where there is the Novotel suites. The Sofitel is just behind. Otherwise you can take a taxi but it's kind of expensive.
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There is outside parking, I believe it is €8 per night. It's a little hard to spot at night, basically follow the signs to the Novotel, pass the Novotel on the right and on the left about 50-100m further you'll see a very faint sign for the Sofitel.
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"Rooms are specious and fully equipped."
"The top floor is refurbished, the rest are from the 1990's"
"Ask for a recently renovated room"
"luxurious rooms"
"try the fine dining Italian restaurant for a high class romantic dinner with great menu"
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PRICE RANGE
US$122 - US$356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel luxembourg hotel luxembourg cityaccor luxembourg citysofitel luxembourg cityluxembourg city sofitel
LOCATION
LuxembourgLuxembourg DistrictLuxembourg City
NUMBER OF ROOMS
109
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