We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Luxembourg Europe

Save
Traveller (487)
Room & Suite (182)
Dining (49)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,039)
Filter reviews
475 results
Traveller rating
237
170
48
16
4
Traveller type
Time of year
LanguageEnglish
More languages
237
170
48
16
4
Show reviews that mention
All reviewsle stublilanvin toiletriesa great business hotelcity centreluxury roomroom servicebusiness districtthe busbuilding sitefree mini baran upgradethe bed was extremely comfortablerooms are largenespresso machinepublic transportgreat roombusiness trip
FilterEnglish
Updating list...
1 - 5 of 475 reviews
Reviewed 1 week ago via mobile

A business visit so did not experience the restaurants and couple bars they have. However the breakfast was a good quality continental spread with some savoury cooked food too. Good quality cold meats, cheeses, servings of fruit and lots of fresh bread. Room was spacious...More

Thank chris_w01
Response from H1314GM, General Manager at Sofitel Luxembourg EuropeResponded yesterday

Dear Chris_w01 , We thank you very much for giving us your feedback regarding your stay at the Sofitel Luxembourg Europe. We are very happy to read that you enjoyed staying with us. We hope for your next visit that you will have the opportunity...More

Reviewed 1 week ago

The room was amazing! Brand new and delightful. Front desk staff, extremely accommodating and friendly. Went out of their way! The hotel is undergoing a renovation currently and when it is finished it will be superb! The bathroom layout is great, with the commode completely...More

Thank julie k
Response from H1314GM, General Manager at Sofitel Luxembourg EuropeResponded 1 week ago

Dear Julie K, First of all, thank you for taking the time to give this very nice feedback regarding your recent stay at the Sofitel Luxembourg Europe. We are delighted that your enjoyed your stay. Your nice words concerning our front desk team is their...More

Reviewed 6 March 2018

Stayed three nights over the weekend in the first week of March. This was a surprise trip for my wife during our celebration, and being aware of the ongoing massive renovation in this hotel I emailed reservations a few weeks prior to our arrival to...More

1  Thank Kenneth G
Response from H1314GM, General Manager at Sofitel Luxembourg EuropeResponded 15 March 2018

Dear Kenneth G, Thank you very much for giving us your kind feedback regarding your stay at the Sofitel Luxembourg Europe. We was delighted to welcome you during three nights for your celebration with your wife. I am very sorry that the reservation promised you...More

Reviewed 25 February 2018 via mobile

I hesitated about giving this lovely hotel a 5 star rating because the un-renovated guest rooms are old fashioned in their decor but then I got cross with myself and said to myself: “Look. Firstly, they are in the middle of a renovation. That means...More

Thank troubleinthecit... t
Response from H1314GM, General Manager at Sofitel Luxembourg EuropeResponded 27 February 2018

Dear troubleinthecit... t, We thank you very much for taking the time to give us this wonderful comments and for choosing to give us a 5 star rating regarding your experience at the Sofitel Luxembourg Europe. We are very pleased that you enjoyed your stay...More

Reviewed 17 February 2018 via mobile

I suppose if you are faced with a major refurbishment project, you have to look at the various factors involved. Do you close your hotel and blast the works as quickly as possible or carry them out whilst still taking paying guests? We arrived at...More

Thank jimglas01
Response from H1314GM, General Manager at Sofitel Luxembourg EuropeResponded 27 February 2018

Dear Jomglas01, We thank you very much for sharing your experience on tripadvisor.com regarding your stay at the Sofitel Luxembourg Europe. I sincerely apologize that your experience did not meet your expectations,we start the refurbishment of our rooms and suites since October 2017 in order...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$134 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#4 Luxury Hotel in Luxembourg City
#8 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$134 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#4 Luxury Hotel in Luxembourg City
#8 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (487)
Room & Suite (182)
Dining (49)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SarahF1993
7 February 2018|
AnswerShow all 2 answers
Response from Donald M | Reviewed this property |
Yes, but it isn't a significant feature of the place.
0
Votes
Trenton W
9 March 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
No. You can use public transportation bus n. 16 and you get off where there is the Novotel suites. The Sofitel is just behind. Otherwise you can take a taxi but it's kind of expensive.
0
Votes
Room Tips
"try the fine dining Italian restaurant for a high class romantic dinner with great menu"
Read review
"Do not take room 271"
Read review
"Prestige suites offer a nice amount of space with foyer, living room and bedroom (all separated with doors..."
Read review
"Higher floors for views"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing