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Sofitel Luxembourg Europe

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Sofitel Luxembourg Europe
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863 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Zurich, Switzerland
Reviewed 5 weeks ago via mobile

This was a fantastic hotel with an even more fantastic location. Super trendy, and bit on the higher side when it comes to the bar and restaurant, also made a phone call for 15 mins and was charged almost 30 euros. Other than that staff is okay and the hotel is nice

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Helpful?
Thank ArchMan510
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear ArchMan510, Thank you very much for your extensive review about our hotel. It is a true joy to read your comment and hear about your satisfaction. I am convinced that each and every one of my team will be very pleased to hear that you had such a great time. Hopefully we will have the pleasure to welcome you...

California
Reviewed 15 December 2016

Everything I need, everything I want. This hotel is professionally run and personnel provides impeccable service. Been here a couple of times now and you can't go wrong. Basically everything is just right. The only complication is that it is difficult to get a room since it is always booked ... :) Kidding aside, I see this hotel as a...

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Helpful?
Thank PopeyeCalifornia
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear PopeyeCalifornia, Great to hear that you enjoy our hotel so much that you keep coming back. We really appreciate your kind words and it is a pleasure to share this with my team. I truly hope to welcome you again in 2017. Warm regards, Marie-Hélène Onursal General Manager

Lancashire
Reviewed 2 December 2016

I arrived at this hotel by airport bus late at night, and there the problems to find the hotel began. There is only one sign on the building, right at the top of the building, which cant be seen from the main road or the ground. The hotel is hidden behind the Novotel Suites ( which are also unsigned). No...

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Helpful?
Thank Troy1099
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Troy1099, First of all, we would like to thank very much for your comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...

Lillois Witterzee
Reviewed 15 November 2016

Highly recommended for top class services, facilities and accomodations. Excellent restaurants on-site. Wondeful and highly confortable bar area with dedicated (isolated and cosy) smokers room with top selection of cuban cigars and wide selection of drinks. Ideally located near by city center; easy access by car/cab. Perfect for business or leasure.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tlnd
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear tlnd, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

Athens, Greece
Reviewed 24 October 2016

Maybe due to some event in the city but the room was definitely overpriced at least two of the five nights. Except for that, within the quality standards of Sofitel. Prices apart, two good restaurants and two good bars. Didn´t have time to even check the gym, but there were some kind of facilities, no pool, though.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Manuel V
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Manuel V, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding our Sofitel quality, our restaurants and our...

Luxembourg
Reviewed 20 October 2016 via mobile

Delicious organic meat combined with lovely wines and outstanding welcoming. Thank you very much to the restaurant Le Stubli. Celine and Nicolas were great hosts. Such a great evening! Highly recommended either for lunch or for dinner.

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Helpful?
Thank MicheLux
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear MicheLux, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share this amazing feedback with us. We very much appreciate your comments regarding your experience in our Stubli restaurant ! I will share your comments with our team, especially with Celine and Nicolas. I am sure that this feedback will...

Leeds, United Kingdom
Reviewed 18 October 2016

This is the first time that I have stayed in a Sofitel and I wasnt disappointed and based on this experience, I would definitely look to stay in a sofitel again. Check in was pleasant, efficient and the staff friendly and polite. Rooms were extremely spacious, clean and well presented with soft drinks in the mini bar included. Breakfast was...

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Thank danrelv
Stockholm, Sweden
Reviewed 17 October 2016 via mobile

Well situated hotel in Kirchberg. Close to the European Council. Good lobby / restaurant / bar. The rooms are very dated (or at least mine was). The bed was substandard of the usually excellent Sofitel beds. Loved the breakfast. Would probably choose another hotel next time due to the price / quality ratio.

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1Thank Kharro
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Kharro, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are very concerned by your remarks regarding the design of your room. At Sofitel, we strive...

Cardiff, United Kingdom
Reviewed 13 October 2016

Arriving in the dead of night, I was greeted with a friendly smile, and a hello. Really appreciated after some 18 hours of travelling. The Sofitel Luxembourg is an impressive building, standing out, imposing itself in an almost friendly and welcoming way. Check in was easy, and even someone carried my bag for me, probably because I looked quite rough...

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Helpful?
Thank Morser221
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Morser221, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I shared your comments with our entire team. We were very happy to know that we were able to help you to forgot your very long trip and...

Reviewed 13 October 2016

We stayed at the Sofitel for three nights for a city break and a wedding in Luxembourg. The reception staff were very helpful and professional, giving us info on how to get to the city on foot and booking our taxis for us. The room we stayed in was very nice. Free minibar had a very small selection of drinks...

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Helpful?
Thank Ilovefreerange
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Ilovefeerange, Thank you very much for taking the time to tell us about your recent experience at the Sofitel Luxembourg Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I apologize if you didn't like our bed concept especialy created for Sofitel. We will remove automatically the soft...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $141 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
8 questions
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Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view- you may get one! (we didn't)”
 of 5 bubbles Londontraveler25, 1 Jan 2017 | Read review
“all rooms seem good”
 of 5 bubbles PopeyeCalifornia, 15 Dec 2016 | Read review
“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
5 of 5
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