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Sofitel Luxembourg Europe

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837 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Reviewed 11 November 2013 via mobile

Excellent staff, good food at the hotel's restaurant, nice and clean. A bit disappointed for not having pretty much anything around the hotel - but the center is at five minutes driving , and for having asked to pay for the parking, as at the entrance was something written about the parking being free for customers (maybe I didn't read...

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Helpful?
Thank gmoctab
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, First of all, we would like to thank you very much for choosing the Sofitel Luxembourg Europe and for taking the time to write a comment about your experience on TripAdvisor. We are very pleased to read that you enjoyed our staff, our restaurants and the localization; your satisfaction is our best reward. Regarding your comment about our...

New York
Reviewed 6 November 2013

One night is not enough to judge a hotel but i will try not to provide the pros and cons for first time travelers like me. Pros: Excellent staff, very helpful. There was missing body lotion in our room but she took care of it before we are back. I know people would like to live in and around the...

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Helpful?
Thank anindyachakraborty
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, We would like to thank you very much for shared your experience on Tripadvisor and for the kindness of your words. We are very happy to read that you found our staff “excellent and very helpfull”. Our "Ambassadors" were very touched by your very nice compliments; your satisfaction is our best reward ! We are also so thrilled...

Phoenix, Arizona
Reviewed 26 October 2013

I wish we would have had more time here -- just on our way to France from the states -- but our flight was delayed and we weren't able to make our dinner reservation we had made at the hotel's Le Stubli. We got there just as it was closing but were able to have a nice glass of wine...

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Helpful?
2Thank JKim27
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, We would like to thank you very much for taking the time to post this nice review on Trip Advisor about your stay at the Sofitel Luxembourg Europe. We are truly delighted that you appreciated the Hotel’s style and atmosphere. At Sofitel, our first priority is to make our guests feel comfortable, so it is such a pleasure...

Calgary, Canada
Reviewed 26 October 2013

Here for about 5 days for business. Room was nice and big but could use an upgrade in terms of design. Nice bed and large washroom. Soft drinks in the room fridge were free. Wifi was a little slow. Tip: Gym has bottles of water available, so I got water from there instead of having to go out and buying...

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Thank UltimateB
Playa del Carmen, Mexico
Reviewed 21 October 2013

Luxurious and comfortable. Comfortable and big bed, clean room, nice service. I would come back for sure. Is a littble far from down town, but there are tons of buses pasing by infront of the hote. Secure location.

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1Thank Dra_Gabb
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Belfast, United Kingdom
Reviewed 13 October 2013

Stayed Easter 2013 and never got around to writing a review. Very good hotel overall with large, clean, modern rooms. Very friendly reception staff. Book this with lastminute.com 'top secret hotels' and got a very reasonable rate too. As other reviewers have said, it is about a 20 minute (very easy) walk outside the city centre (appears to be in...

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Thank 888Hello888
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, We sincerely thank you for sharing your experience on TripAdvisor. We were pleased to read your satisfaction about our front desk staff; we always aim at creating a nice atmosphere for our clients as they walk into our hotel. Besides, we are very happy to know that you enjoyed our clean and modern rooms and we would like...

Glasgow, United Kingdom
Reviewed 9 October 2013

We had a few issues with lost bags (caused by BA), however the staff could not do enough for us and even managed to provide an alternative room on our second day. Very easy to get into town by bus. Will be back

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1Thank David F
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear guest, We warmly thank you for writing this lovely review on TripAdvisor. We are really pleased that you enjoyed our hotel for the quality of the service. All the staff members were extremely touched by your kind words and thrilled that you were sensitive to the values we believe in : availability, courtesy and professionalism. Hoping your next stay...

Athens, Greece
Reviewed 7 October 2013

perfect location for anyone having some business with the European Court of Justice. rather high prices but excellent quality. very kind staff. would be perfect if they had free wi-fi connection. recommendable anty way

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Helpful?
Thank Argiris E
RDMH1314, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear guest, We thank you very much for sharing your opinion on TripAdvisor. We are glad to know that you had a pleasant time at the Sofitel Luxembourg Europe and that you felt welcome in our Luxembourgish city. Besides, our “very kind staffs” were very touched by the kindness of your writings. Nevertheless, we were very surprised to read that...

Kingston-upon-Hull, United Kingdom
Reviewed 4 October 2013

After having searched fruitlessly for a hotel room for 5 hours around the Moselle area, my husband and I phoned the Sofitel Luxembourg late on a Saturday evening. From thinking I was going to have to sleep in the car I ended up in pure luxury. The staff couldn't do enough for us, offered us an excellent deal on a...

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2Thank DAJH595
RDMH1314, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Madam, Sir, We thank you very much for sharing your experience on Tripadvisor and for the kindness of your words. We are very happy to know that you found our hotel “spotless”. We are also thrilled that you enjoyed the comfort in your room and that you appreciated the facilities. Finally, our staff was very touched that you found...

Swindon, United Kingdom
Reviewed 3 October 2013

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Thank Katie-Rain
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $125 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Priceline, Travelocity and Odigeo so you can book your Sofitel Luxembourg Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#2 Best Value Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
7 questions
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Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
“High floors are the best. Good view and quite. Become an accor member and you will receive special treatments.”
 of 5 bubbles DJYukon, 14 May 2016 | Read review
“Rooms on higher floors.”
 of 5 bubbles Aida656, 28 Dec 2015 | Read review
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