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Mercure Grand Hotel Alfa Luxembourg

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Mercure Grand Hotel Alfa Luxembourg
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Grand Hotel Alfa Luxembourg
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Showing 465: English reviews
Reviewed 11 July 2014

Stayed for 1 night on the way home from a Rail Holiday. Impressive frontage & good reception. However, room was vey basic, carpets stained by bleach, and bathroom so small, it was not easy to get in and use the facilities. Why have outward opening shower doors that soak the floor that you are about to stand on? Separate toilet...

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Helpful?
Thank Mel S
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor, and also for giving us your feddback. It is with regret, we note that your stay did not give you entire satisfaction. Also, we offer you our sincere apologies concerning the experience...

buckinghamshire, England
Reviewed 7 July 2014

We stayed here on our way home from a Great Rail Journeys Rhine cruise. Our room and our bed were huge! But the bathroom looked a bit tired, and the carpets in the corridors had seen better days - were very stained. The breakfast was adequate, but it is difficult to make a comment about the food in the dining...

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Helpful?
Thank marionsco
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. As we are most concerned with the satisfaction of our guests, your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction. Regarding the room, I just want...

Auchinleck, United Kingdom
Reviewed 6 July 2014

Was on an organised trip by the Iron Maiden Fan Club. Brilliant hotel in the centre of Luxembourg. All the staff were brilliant and very friendly (especially as due to a Belgian train strike I was very late checking in). My room was large and spotlessly clean and had a large shower room. The bed was extremely comfy and as...

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Helpful?
1Thank lem01uk69
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. We discovered your kind words with pleasure and your feedback has been shared with the entire team. We were delighted to read that you enjoyed our friendly staff, our large room and...

Newbury, United Kingdom
Reviewed 4 July 2014

Review collected in partnership with Accorhotels.com
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1Thank Colin E
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Birmingham, United Kingdom
Reviewed 28 June 2014

We stayed 1 night as a stopover travelling by train. Ideally situated opposite the Railway Station. And a 10 minute walk over the viaduct into the old town. Nice restaurant, good breakfast choices, and very comfortable rooms. Will stay again when passing through.

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1Thank dylan3spot
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. I was delighted to read that you enjoyed your stay with our french style brasserie, our all you can eat breakfast and our comfortable rooms. We hope to welcome you again soon, Sincerely, Anne – Sales Team...

Heidelberg, Germany
Reviewed 20 June 2014

Was thr on an official trip. The check in staff was nice and the process smooth. Got the room on 6th floor, towards the back. Due to this a pretty quiet room, since the front is just opposite the Luxemburg station. The room was comfortable, though the working space on the table was too less. Bed and linen was comfortable,...

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Helpful?
Thank ArunMav
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. I’m pleased to inform you that we are working hard to finalize our renovation project to bring a new design, more...

Italy
Reviewed 5 June 2014

I spent there 3 night during the weekend. Good rooms, no noise, very clean, big toilette and delicious breakfast. I hate one thing: the chambermaids come into the rooms freely, also in my presence. I hate it!

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1Thank Gattoreste
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. As we are most concerned with the satisfaction of our guests, your feedback is a great value to us. Concerning the housekeeping service, be sure that our manger has taken appropriate measures over this matter to ensure it does not...

Carrick-on-Shannon, Ireland
Reviewed 2 June 2014

We thought this hotel was fine -- great location across from the Central Gare (bus/train station). Meals were overpriced, however, with buffet breakfast at 20 euro per person, and two small bottles of still water from the minibar were 7.60 euro. We had a room with a small balcony on the 4th floor facing the Gare which was fine during...

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Helpful?
Thank MCD61049
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Good afternoon, Thank you for taking the time to tell Tripadvisor travelers and us about your recent trip and also for choosing the Mercure Alfa Luxembourg Centre Gare. As we are most concerned with the satisfaction of our guests, your feedback is of great value to us. It is with regret, we note that your stay did not give you...

San Francisco, California
Reviewed 31 May 2014

We stayed here for four nights and although it was pleasant enough, if I ever visit Luxembourg again, I will definitely check out other options. The hotel seemed long overdue for some TLC. Our room was clean but the carpet was a bit stained and the sheets (bottom sheet and duvet cover) had holes in them. The bed itself was...

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Helpful?
1Thank Sarah L
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. As your satisfaction is our goal, every day all staff strives to give the best of them to reach it and your feedback is the basis of our work. I take the...

Rickmansworth, United Kingdom
Reviewed 28 May 2014

This hotel is well situated for the railway station, in the Gare Quartier of Luxembourg, which is a slightly bohemian district of the city to the south of the centre. It is part of the Mercure chain, but having previously stayed in other Mercures, I was a little disappointed by this one. The room was of good size with perfectly...

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Helpful?
Thank cmasb
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation during your recent trip, and we sincerely appreciate you taking the time to give us your opinion. It is with sincere regret that we note your dissatisfaction with our service and facilities. Our goal is to improve ourselves every day and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $104 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Priceline and ACCOR so you can book your Mercure Grand Hotel Alfa Luxembourg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Hotel Style:
#9 Green Hotel in Luxembourg City
#16 Luxury Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Alfa Luxembourg staff and other travellers.
5 questions
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over a year ago

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Questions? Get answers from Mercure Grand Hotel Alfa Luxembourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in a room with front view railway station, so far wrong lighting switching ruined the experience, make sure about the switching”
 of 5 bubbles QuietBrazilian, 29 Jan 2017 | Read review
“city view rooms”
 of 5 bubbles kiltmaker2, 16 Jan 2017 | Read review
“During our stay the room on the 3rd floor was not yet remodelled.”
 of 5 bubbles 202arjens, 7 Jan 2017 | Read review
“Choose a room on a higher floor”
 of 5 bubbles petermathewscmg, 15 Dec 2016 | Read review
“Room on front overlooking the station has the better view”
 of 5 bubbles MartinL660, 3 Dec 2016 | Read review
5 of 5