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Mercure Grand Hotel Alfa Luxembourg

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Mercure Grand Hotel Alfa Luxembourg
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823 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Grand Hotel Alfa Luxembourg
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Showing 459: English reviews
Dublin, Ireland
Reviewed 28 March 2014

I paid €164 per night for a hotel that should not be more than €100. The hotel has a nice front and is right opposite the railway station and the airport bus drop. But, the presented face does misrepresents the fetid innards. The room was biggish with a largish bathroom and separate toilet, but there were real suicide-features. The decor...

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Helpful?
1Thank mukdennnis
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you satisfaction and we offer you our sincere apologies....

Luxembourg
Reviewed 18 March 2014

The hotel is nice and clean - good ambiance, nice staff and great buffet breakfast. Conveniently located opposite train station and meeting venues. Only caveat: bad wifi connection quality... Overall great stay.

Review collected in partnership with Galahotels.com
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Helpful?
Thank Bipendu M
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, It is with a nice pleasure that we discovered your review on Tripadvisor. We would like to thank you for taking the time to send it, and also for all your feedback. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. Also, I take the opportunity to inform...

London, United Kingdom
Reviewed 14 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Andrew F
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Stamford, England, United Kingdom
Reviewed 11 March 2014

Stayed here on way to Switzerland with a Great Rail Journeys tour, so just one night's bed & breakfast but a comfortable night and a really great breakfast. Bar was good, and evening meal (which was a fixed menu for us) was OK. The location right opposite the rail station was obviously its major plus point for us. I loved...

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Helpful?
1Thank 405markw
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. We look forward to welcome you again, Sincerely,...

Hampshire, United Kingdom
Reviewed 8 February 2014

Very nice hotel. Our room was large and well furnished, with lovely outlook over the city. Busy, open plan bar area next to the spacious restaurant. Dinner and breakfast were very good and the hotel is just across the road from the station and only about 10 minutes pleasant walk into the city centre. My only criticism would be the...

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Helpful?
1Thank Sheila W
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on Tripadvisor. We would like to express our gratitude to you for your feedback. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. We are delighted to read that you appreciated...

Reviewed 5 February 2014 via mobile

The room is big, most important clean, & as guests we are treated fairly. Nice restaurant area with good food, good local beers as well as some famous Belgian ones. Only unknown is: why charge for breakfast extra? Any similar hotel worldwide will offer B&B as one, but not this one...

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2Thank Alex B
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, It is with a nice pleasure that we discovered your review on Tripadvisor. We would like to thank you for taking the time to send it, and also for all your feedback. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. I inform you that, on Accorhotels.com, you...

Zurich, Switzerland
Reviewed 3 February 2014

Review collected in partnership with Accorhotels.com
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1Thank Roman S
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Wiesbaden, Germany
Reviewed 2 February 2014

This was a nice Mercure with a beautiful dining/bar area. The location is very good, especially if you're arriving on a late night train since the hotel is just across from the station. A short 15 minute walk into the old town. The Hop-on Hop-off sightseeing bus can be taken from the train station and the #15 city bus stops...

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Thank Thunderbird12
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on Tripadvisor. We would like to express our gratitude to you for your feedback, in fact, your comments are very important to us as they inspire us to strive harder in servicing our guests. Concerning the carpet, I’m happy to inform...

Canberra, Australia
Reviewed 21 January 2014

Review collected in partnership with Accorhotels.com
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1Thank Anisa I
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

High Wycombe, United Kingdom
Reviewed 13 January 2014

The hotel offered a free pick up from Lux airport - it's only 15 minutes drive, but by cab that'd cost over 40 Euros. So that was a great start. The driver met us in the terminal building and took us directly to the hotel. Our room wasn't quite ready so the friendly receptionist invited us to enjoy a (free)...

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Helpful?
1Thank gareth0
NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, It is with pleasure that we discovered your review on Tripadvisor. We would like to thank you for taking the time to send it, and also for all your feedback. Your satisfaction is our goal, and every day all staff strives to give the best of them for this. Also, we are delighted to read that you appreciated...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $104 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Hotel Style:
#9 Green Hotel in Luxembourg City
#16 Luxury Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Alfa Luxembourg staff and other travellers.
5 questions
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over a year ago

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Questions? Get answers from Mercure Grand Hotel Alfa Luxembourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in a room with front view railway station, so far wrong lighting switching ruined the experience, make sure about the switching”
 of 5 bubbles QuietBrazilian, 29 Jan 2017 | Read review
“city view rooms”
 of 5 bubbles kiltmaker2, 16 Jan 2017 | Read review
“During our stay the room on the 3rd floor was not yet remodelled.”
 of 5 bubbles 202arjens, 7 Jan 2017 | Read review
“Choose a room on a higher floor”
 of 5 bubbles petermathewscmg, 15 Dec 2016 | Read review
“Room on front overlooking the station has the better view”
 of 5 bubbles MartinL660, 3 Dec 2016 | Read review
5 of 5