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Sofitel Luxembourg Le Grand Ducal

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Sofitel Luxembourg Le Grand Ducal
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1,416 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Luxembourg Le Grand Ducal
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Showing 700: English reviews
La Massana, Andorra
Reviewed 5 February 2017 via mobile

We went to a business dinner at the 8th floor restaurant. The view is great and the service was very good. BUT. The decor is modern and as such the lighting is very dim - using the torches on our phones so we could see the menu was not really ideal! The food was nice, but not exceptional. Wine was...

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Helpful?
Thank Sheena P
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear Sheena P, Thank you for having shared your dining experience you had in our restaurant. We are sorry to hear that the experience and the setting did not meet your expectations. Rest assured that I will look into your suggestion of either improving the soundproofed glass window or reducing the volume of the music until after dinner service. We...

Ipswich, United Kingdom
Reviewed 5 February 2017

What you would expect from this standard of hotel. I need say no more! The service is second to none from when you enter to when you leave. However it is a very expensive place for breakfast. Go on out and saviour what is on offer elsewhere!

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Helpful?
Thank chrismahoney639
FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear chrismahoney639, It is always a pleasure to see that our guests feel at ease in the Sofitel Le Grand Ducal. And your positive feedback is highly appreciated ! Please let us know if you plan to come back to Luxembourg, we will organize a nice stay for you ! Best regards, Fernando Lopez Lens General Manager

Manila
Reviewed 3 February 2017

Some hotels bill themselves as luxury hotels but do not quite reach the mark. The Sofitel Grand Ducal in Luxembourg, however, oozes luxury from the small but elegant lobby, to the chic interiors and rich furnishings, to the quality of the furniture and room amenities, to the impeccable service by the staff. The front desk staff were very warm, friendly,...

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Helpful?
Thank Cutie888
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear Cutie888, Thank you very much for having taken the time to share your recent hotel experience with us. We are very pleased to receive such an extensive and detailed review about your recent stay and we will share it amongst all of our employees which did their very best to make your stay so memorable. It would be a...

Zurich, Switzerland
Reviewed 29 January 2017 via mobile

We will stay again to this hotel next time we are in Luxemburg city. Location is excellent, the view from the 8th floor bar and restaurant is amazing, the room was modern, well decorated and very clean. The staff was very friendly and our 3 year old King Charles Cavalier was very welcome. The breakfast was fresh with huge selection...

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Helpful?
Thank PepperKML
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear PepperKML, Thank you very much for having shared your experience with us. We are thrilled to hear that you had such a great time at our hotel and that you have already decided to come back during your next trip to Luxembourg. Rest assured that I will share your comments with the rest of my team. We hope that...

Dudley, United Kingdom
Reviewed 19 January 2017

Others have commented on the great location of this hotel - if the weather hadn't been so cold I might have agreed but it was minus 7 this weekend and the 15 minute walk to town seemed very chilly indeed. That said, the hotel is pure luxury, as you'd expect from Sofitel, and the beds are sumptuous. The front desk...

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1Thank 339,334
FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear 339334, Thank you very much for your feedback. We are very pleased to hear that you enjoyed your time at our hotel and were satisfied with all of the different services which we have to offer. We hope that we will have the pleasure to welcome you soon at The Sofitel Le Grand Ducal. Kind regards, Fernando López Lens...

United Kingdom
Reviewed 17 January 2017

I stayed at the Sofitel Luxembourg Le Grand Ducal in an upgraded suite, situated on a corner of the building. The long hallway featured luxurious bathroom with a bathtub, a large walk-in shower suitable for two, and a vanity. The large, combined living and sleeping area with soft king size bed and comfortable furniture completed the luxurious ensemble. The large...

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Helpful?
Thank travelentuziast
FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear travelentuziast, Thank you very much for your extensive review about our hotel. It is a true joy to read your comment and hear about your satisfaction. I am convinced that each and every one of my team will be very pleased to hear that you had such a great time. Hopefully we will have the pleasure to welcome you...

Melbourne, Australia
Reviewed 16 January 2017

We stayed at this hotel for two nights between Christmas and New Year. I admit it is always difficult to write a review when it is during festivities or unusual occasions. One never gets a perfect setting during these times. When we checked in a fair bit of pressure was placed upon us to dine at their restaurant. It was...

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Helpful?
Thank ZoZoMelbourne
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear ZoZoMelbourne, Thank you very much for having shared your opinion about your recent stay with us. I am very sorry to hear that we were not able to wow you during your dining experience at our restaurant and that the menu which we offered was not to your liking. We did have our entire brigade working on this day...

Mechelen, Belgium
Reviewed 11 January 2017

Staff smiling and unhelpful. They didn't pay any attention to our requests and were more interested in informing us that the mini bar had complimentary water (wow). Requested non-allergenic bedding at booking. This was finally achieved after asking 3 more times. First they only changed the pillows, then we had to call them back to change the duvet. It then...

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Helpful?
Thank Erwin C
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear Mr. Erwin C, Thank you very much for having shared your opinion about your recent stay with us. I am very sorry to hear that you encountered so many different issues during your stay which left you with a rather unpleasant memory of our hotel. It is however a surprise for me to hear that so many things went...

Reviewed 10 January 2017

We only got to spend one night at this property and in the lovely city of Luxembourg, but the Sofitel Le Grand Ducal was superb. Friendly and helpful staff, spotlessly clean, excellent location, well-designed room with beautiful amenities, great price. It managed to be both stylish and cosy, with chic touches like the red and blue night lights in the...

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Helpful?
Thank comfortmongerCA
FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear comfortmongerCA, Thank you very much for your outstanding review. We are very pleased that you enjoyed every single moment of your stay and we will not hesitate you share your comments with all of our Sofitel ambassadors. We hope to welcome you again and this time, for a longer stay. Sincerely, Fernando Lopez Lens General Manager

Reviewed 7 January 2017 via mobile

Friendly staff, lovely room, great view, amazing bed and Hermés smellies - what's not to like! I will be back in the summer! Possibly the softest but most comfortable hotel bed I have come across and I have done some research!

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Helpful?
Thank Aeparker81
FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand Ducal, responded to this review

Cher Aeparker81, Thank you very much for your outstanding review. We are very pleased that you enjoyed every single moment of your stay and we will not hesitate you share your comments with all of our Sofitel ambassadors. We hope to welcome you again Sincerely, Fernando Lopez Lens General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
L'ETOILE du Top Floor
L'ETOILE du Top Floor
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Overlooking the Alzette and Petrusse Valleys, the luxurious Sofitel Luxembourg le Grand Ducal enjoys stunning views of the historic city centre. The hotel is at the centre of the Espace Petrusse complex, a short walk from major multinationals, embassies, major tourist attractions and shopping. On the top floor of the hotel is a high class restaurant serving gourmet cuisine prepared by a star rated chef. ... more   less 

Additional Information about Sofitel Luxembourg Le Grand Ducal

Address: 40 Boulevard d'Avranches, Luxembourg City 1160, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $199 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Le Grand Ducal 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Sofitel Lux Le Grand Ducal Hotel Luxembourg City
Sofitel Hotel Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Le Grand Ducal Luxembourg City
Hotel Style:
#1 Romantic Hotel in Luxembourg City
#2 Luxury Hotel in Luxembourg City
#2 Business Hotel in Luxembourg City
#3 Family Hotel in Luxembourg City
#6 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Le Grand Ducal staff and other travellers.
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Questions? Get answers from Sofitel Luxembourg Le Grand Ducal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor view with a view of the Grund”
 of 5 bubbles b0n_v0yage17, 4 Mar 2017 | Read review
“Gte a room overlooking the city”
 of 5 bubbles 339334, 19 Jan 2017 | Read review
“Our room had a view to the old city; a must!”
  • Odd arrangement, not sure I really liked it!
 of 5 bubbles ZoZoMelbourne, 16 Jan 2017 | Read review
“Avoid a room on the 7th floor, you won't sleep at all.”
 of 5 bubbles 310erwinc, 11 Jan 2017 | Read review
“Rooms looking to the valley are nicer - and more expensive”
 of 5 bubbles varsleisv, 12 Dec 2016 | Read review
5 of 5