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Sofitel Luxembourg Le Grand Ducal

1,595 reviews
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Traveller (612)
Room & Suite (184)
Dining (60)
Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“top floor”(137 reviews)
“old town”(79 reviews)
“rain shower”(29 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,595)Write a Review
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All reviewstop floorold townrain showerfloor barglass showerhermes toiletriescomplimentary mini barclassic roomnespresso machineacross the bridgerooms are modernsofitel luxembourgluxury hotelturn down servicelovely roomsuperior roomfantastic hotel
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21 - 25 of 782 reviews
Reviewed 12 September 2017 via mobile

A beautiful hotel in an excellent location. Walking distance from most of the key tourist areas. The staff were really lovely and helpful. Our room was spotlessly clean and a good size - it was a bit of a surprise to find the shower in...More

Thank LJDorey
Response from FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand DucalResponded 14 September 2017

Dear LJDorey, Thank you very much for having shared your experience you had at the Sofitel Luxembourg Grand Ducal. We are glad to read that you were pleased with the service we provided. It is always a real pleasure to receive such excellent feedback. We...More

Reviewed 6 September 2017 via mobile

Location is a bit off considering such a small city. However, it only took about 15 min to walk into the city and all the restaurants. We had a boring view so couldn't enjoy the city view either. We tried some drinks in the bar...More

Thank AmmiStockholm_Sweden
Response from FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand DucalResponded 19 September 2017

Dear AmmiStockholm_Sweden, Thank you so much for such positive feedback. It is great to hear that you had a good stay at our hotel. We look already forward to welcome you once again and this time with room with a beautiful view and a totally...More

Reviewed 1 September 2017

There are other hotels in Luxembourg - but few would welcome you back to the hotel with a well stocked cookie jar in the Reception. There are few hotels were the staff are friendly and welcoming (a special mention here to Van at Breakfast). There...More

Thank YARHK
Response from FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand DucalResponded 4 September 2017

Dear YARHK, Thank you very much for recently staying with us at the Sofitel Luxembourg Grand Ducal. It is a real pleasure to read about your satisfaction. Rest assured that your kind words will be shared with the rest of my team and especially with...More

Reviewed 29 August 2017

This is a very swish hotel. Very clean lines, lovely linens and robes etc. staff are friendly and conciergeparticularly helpful. Restaurant and bar on top floor well worth a visit but be warned, they are pricey! Quirky. Shower a centrepiece in our room! No tea...More

Thank jackie b
Response from FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand DucalResponded 4 September 2017

Dear jackie b, Thank you very much for recently staying with us at the Sofitel Luxembourg Grand Ducal. I am delighted to read that you had a nice time with us and that you enjoyed our team and services. Nevertheless, may I inform you that...More

Reviewed 27 August 2017

I was here as a tourist. Comfortable large and well decorated modern room with a very nice open bath area; wonderful Sofitel bed; very helpful, friendly receptionists and excellent concierge and doormen who went out of their way to be helpful; good breakfast and restaurant...More

Thank jmcneill817
Response from FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand DucalResponded 4 September 2017

Dear jmcneill81, Thank you so much for your extensive review about our hotel. It is a real pleasure to read about your satisfaction. Rest assured that your kind words will be shared with the rest of my team, which will, without a doubt be thrilled...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$168 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luxembourg City
#1 Romantic Hotel in Luxembourg City
#2 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$168 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luxembourg City
#1 Romantic Hotel in Luxembourg City
#2 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (612)
Room & Suite (184)
Dining (60)
Hotel & Grounds (350)
Bathroom (66)
Family and Play Areas (1)
Questions & Answers
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natandmark
25 July 2017|
AnswerShow all 3 answers
Response from wingate | Reviewed this property |
It is 30 euros and not worth the money.
1
Vote
TedNYCRE
25 March 2017|
AnswerShow all 5 answers
Response from SofitelGrandDucal | Property representative |
Just request the concierge. They have it.
0
Votes
Google Translation
Room Tips
"You are on the 8th floor overlooking the old city."
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"Valley view rooms"
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"check on room size as rooms can be quite small"
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"Stay away in shoulder seasons I would expect the same problem when they go to turning on air-conditioning"
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