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All reviewsanimation teamholiday villagemain restaurantenglish pubbeautiful hotelmain poolamazing familyday by daybad commentspoolside servicebig minusrooms are big and cleanspent nightshotel staffnorthern cyprusgreat facilitiesspeak english
The hotel and facilities are remarkable. Pool area, beach with golden sand. Very impresive Casino. Food was also good. However, service is poor. Staff are not welcoming, they do not smile, they try to justify everyhing by replying its a hotel policy. Upon check-in, they...More
We came for a Valentine weekend stay, which featured a dinner with concert at this supposedly all-inclusive five-star hotel. Unfortunately our stay was one big disappointment. We had booked via telephone and Internet for a two night, all-inclusive, stay to include the Valentine's dinner and...More
More than we expected! Beautiful hotel & grounds. The service was excellent! The hotel room & bathroom was very spacious. There were plenty of choice of delucious foods offered at the buffet breakfast & lunch. Dinner was a surprise banquet 5 course with live music....More
No English speakers at main reception - shocking for a 5* in 2017.
Lots of confusion about dinner times and at which locations. Top floor a la carte restaurant was CLOSED on a Saturday night. No standard buffet either. Every guest...More
The hotel did not answer exactly what we expect but too bad. The service provided by the housekeeping was great. Thank you for the front office and guest service that they always try to ask if we were comfortable. The food and beverage service took...More
Response from Tamcakirs | Reviewed this property |
Hi there. My brother-in-law booked the hotel via a travel agent in Turkey. You could try liasing direct with the hotel. Not sure if UK Travel agents can get deals / worth a try though I can’t see why not as the hotel itself... More
Hi there. My brother-in-law booked the hotel via a travel agent in Turkey. You could try liasing direct with the hotel. Not sure if UK Travel agents can get deals / worth a try though I can’t see why not as the hotel itself is an all- inclusive one. Good luck!