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Novotel Andorra

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1 room 2 adults 0 children
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Novotel Andorra
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577 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Barcelona, Spain
Reviewed 14 February 2016 via mobile

As always this is a good choice in Andorra. This is already my fourth visit and this time I got a very nice room on the corner of the hotel, it was slightly bigger than previous rooms and it was not too noisy (still the hotel could improve in soundproofing). Now they are providing in room free water, coffee and...

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Helpful?
Thank J0nathanGarcia
Prestigi H, Departamento comercial at Novotel Andorra, responded to this review

Dear J0nathan Garcia; Thank you very much for your kindly opinion. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain our hotel brand standards. Your feedback has been shared to the team as a motivation...

Frankfurt
Reviewed 30 November 2015

This hotel is located pretty centrally, about a three-minute walk from the bus station and another few minutes' walk to the main shopping street. Everything was pretty normal here, i.e. nothing stood out in any sense. Staff seemed nice enough. The gym, located in the Mercure hotel (same chain) across the street, was adequate but not great. I noticed but...

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Thank dhbar1
Prestigi H, Departamento comercial at Novotel Andorra, responded to this review

Dear client; Thank you very much for your nice comment. Your feedback encourages us to keep working every day to get to meet the expectations of all customers. Waiting to be able to receive you in another not very distant stay, receive a very cordial greeting.

Stoke-on-Trent, United Kingdom
Reviewed 26 October 2015

Easily found in the centre of town not far from the main bus route. Guests are allowed to use the gym and pool of the nearby Mercure Hotel but we did not take up the offer. Plenty of lovely restaurants nearby rather than using the hotel restaurant. Also within easy walking was the football ground where the National team play.

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Thank Gareth S
Prestigi H, Departamento comercial at Novotel Andorra, responded to this review

Dear Gareth S; Thank you for your review of your recent visit to Novotel Andorra. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain our hotel brand standards. Your feedback has been shared to the...

Reviewed 18 August 2015 via mobile

the Novotel is a maximum 3 star hotel in my opinion. it was mentioned that there is a gym in the hotel but actually there is a gym in a near by hotel ( the mercure) and the gym is so old that we didn't use it. They cleaned our room only at 16:30 ( twice) though we left the...

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Thank Ehudineze
Prestigi H, Departamento Comercial at Novotel Andorra, responded to this review

Dear Ehudineze; Thank you for your review and for taking the time to share your opinion. On behalf of our hotel, please receive our apologies in reference to the situations you had during your stay with us. We are saddened to know that there were some situations which distracted your attention for the complete enjoyment of your vacations. Be aware...

Chichester, United Kingdom
Reviewed 7 August 2015

The hotel was fairly clean , and the staff were fairly helpful. The swimming pool was very nice but was in the hotel next door. The garage where the car was parked appeared to shut at night. None of us could get the wifi to work for any length of time. The air conditioning was quite noisy. Andorra la Vella...

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Thank Alison_L507
Prestigi H, Departamento Comercial at Novotel Andorra, responded to this review

Dear Alison_L507; We appreciate the time that you have invested on writing an overview of your stay with us. We understand the way you felt about the wifi situation experienced during your stay, I hope in general you had a pleasant stay, we are working on a daily basis to exceed our guest’s expectations and would love to have the...

Girona, Spain
Reviewed 11 July 2015

I booked this hotel day-of, based solely on proximity to the city center, on-site parking, and permittance of pets. I didn't have very high expectations, but was really pleased where we ended up! Great location, right in the city center. Parking is directly under the hotel. The front desk and cafe staff were really kind, courteous and helpful. The rooms...

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Thank youreapeein
Miami, Florida
Reviewed 27 June 2015

Wonderful hotel, everything has been updated and brand-spanking new! It is reasonably priced with a luxurious feel! The dining for both breakfast and dinner is well-priced and contains a tremendous variety. The hanging meats (prosciutto) for breakfast were a pleasant surprise. There is food for every taste, complete with champagne in the morning for mimosas! The parking is convenient and...

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Thank gabymak
Swindon, England, United Kingdom
Reviewed 20 June 2015

Best situated hotel. Easy walk to shops, room excellent, breakfast and dinner excellent value for money with buffet, the food could have been warmer but overall a great stay. Staff helpful and friendly.

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Thank Mary S
Montpellier, France
Reviewed 15 April 2015

The hotel is wonderfully located in the center of Andorra la Vella, in front of the river, at walking distance of everything in town. Personnel is charming and when I was there (April), there were hardly any other clients, so we were pampered. The breakfast buffet is quite good and large. Rooms are comfortable, but to our surprise we realized...

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Thank TGIF2014
Barcelona
Reviewed 4 January 2015

Review collected in partnership with Accorhotels.com
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Thank xavier-chen

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Novotel Andorra is located in the centre of Andorra la Vella. The hotel offers 102 rooms including two rooms with facilities for guests with limited mobility and 18 non smoking rooms. Enjoy a wide variety of different cooking styles in our restaurants and a different ambience in each of our three bars. With a spa centre, gym and swimming pool, this 3 star hotel welcomes you for a weekend or short break in Andorra with your partner or family. Undercover parking for your convenience. ... more   less 

Additional Information about Novotel Andorra

Address: 011 Prat de la Creu s/n, Andorra la Vella AD500, Andorra
Region: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range: $97 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Andorra 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Novotel Andorra La Vella
Andorra La Vella Novotel
Novotel Andorra Andorra La Vella
Hotel Style:
#8 Family Hotel in Andorra la Vella
#8 Luxury Hotel in Andorra la Vella
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Andorra staff and other travellers.
3 questions
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Questions? Get answers from Novotel Andorra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“331 brilliant”
MaryS513, 20 Jun 2015 | Read review
“Away from elevator above 3rd floor or you'll get significant street light issues”
Forca_Barca, 30 Dec 2014 | Read review
“Rooms on inside are more quiet and still have a great mountain view.”
Marc66, 19 Apr 2013 | Read review
“There is no road noise from a Room on the hotel front.”
AnnieCat60, 1 Feb 2013 | Read review
“Prefer rooms at front because you got river and mountain view.”
  • River in front of Novotel Andorra
UTor, 5 Jan 2013 | Read review
5 of 5