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Hotel Andorra Palace

Traveller (52)
360
Panoramas (7)
Room & Suite (76)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room service
Children Activities (Kid / Family Friendly)
Concierge
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
178Reviews
348Photos
7Q+A
2Room tips
Traveller rating
  • 39
  • 73
  • 39
  • 19
  • 8
Time of year
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Popular mentions
I visited the hotel in June. It was almost empty. The city center is in walking distance. That time room was very cheap so we expected something of low quality but we were surprised by high quality service.
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Response from Prestigi H, Director de Relaciones con Clientes at Hotel Andorra Palace
Responded Aug. 20, 2018
Dear Nana: Thank you very much for your nice comment. We work every day to overcome the expectations of our clients and it motivates us to know that our desire is fulfilled when we receive nice comments as this one. Waiting to be able to receive you in another not very distant stay, receive a very cordial greeting. Best regards. Maxi Guaglianone
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The hotel is dated, facilities need renovation. The room was adequate for a budget price, but BEWARE of 'hidden' charges: 20 euros per night for parking on site (almost half the cost of the room), and breakfast not included. Location is excellent.
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Response from Prestigi H, Guest Relations Manager at Hotel Andorra Palace
Responded May 29, 2018
Dear Stephen: Thank you for write a review about your stay ay yhe Hotel. We like knowing that the relation quality-price has seemed good to you, by the way we wanted to explain you that we offer services included and not included, for example, the Spa it is a service included, but not the parking. When you contract it on the Front Desk the conditions and the price are explained to avoid any type of misunderstandings. Thanks for having chosen us. Maxi Guaglianone
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Location 5 stars! Center in Andorra la Vella . As it is a complex of the Prestigi Hotels chain, for the same reservation you have access to the 4-star spa of the Mercure Hotels. Friendly staff. Booking its sincerly OK
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Response from Prestigi H, Guest Relations Manager at Hotel Andorra Palace
Responded Mar. 23, 2018
Dear Pubilla: We aprecciate your kindly review and we are happy when our customers have really enjoyed the stay. Thank you for choossing us and we hope to see you soon. Best regards. Maxi Guaglianone
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The hotel location is very good because it is only 5 min to the main shopping street . Room was ok but not so much comfortable bed but very nice view to the mountains . Parking is not free and very expensive 20 euro per night . Try to park at public parking areas is much more
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Response from Prestigi H, Departamento comercial at Hotel Andorra Palace
Responded Sep. 25, 2017
Dear Yasserradwan; First of all, I would like to thank you for posting a comment for our Andorra Palace and thank you for the time you spent here. We are glad to read that, in general, your stay with us was a good experience. We are looking forward to welcoming you soon here in our hotel!
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I think it's safe to say this hotel needs a complete overhaul in terms of decor, I've not seen a brown tiled bathroom since the 80s! My "double" room included two single beds even though there was just me, it had a stale smell of smoke that they've tried to mask with some very
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Response from Prestigi H, Departamento comercial at Hotel Andorra Palace
Responded Aug. 28, 2017
Dear Matt B; Thank you for taking the time to tell us about your experience at the Andorra Palace. I'm sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Sincerely,
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Professional photo exclusively commissioned by TripAdvisorHotel Andorra Palace
The Twin Room at the Hotel Andorra Palace
Professional photo exclusively commissioned by TripAdvisorHotel Andorra Palace
The Twin Room at the Hotel Andorra Palace
Professional photo exclusively commissioned by TripAdvisorHotel Andorra Palace
The Twin Room at the Hotel Andorra Palace
Professional photo exclusively commissioned by TripAdvisorHotel Andorra Palace
The Twin Room at the Hotel Andorra Palace
Professional photo exclusively commissioned by TripAdvisorHotel Andorra Palace
The Twin Room at the Hotel Andorra Palace
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12345615
Hola, el acceso al spa es gratuito??? O es de pago?
0 votes
Boa tarde. O Jantar neste hotel é com "serviço à la carte" ou buffet?
Boa tarde. O Jantar neste hotel é com "serviço à la carte" ou buffet?
Bonjour je voudrais savoir si il ya un parking payant pour mettre la voiture en intérieur ? Merci par avance
los servicios de spa, piscina... tienen coste adicional?
Para acceder a la zona de la piscina no hay que pagar nada.
1 vote
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12
"Higher floor to the front seemed ok with us"
"Ask for a room not facing the main road"
PRICE RANGE
US$81 - US$152 (Based on Average Rates for a Standard Room)
LOCATION
AndorraAndorra la Vella ParishAndorra la Vella
NUMBER OF ROOMS
70
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