We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Kyriad Andorra Comtes d'Urgell Hotel

14/05/2017 15/05/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Kyriad Andorra Comtes d\\
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

239 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 15: English reviews
Start your review of Kyriad Andorra Comtes d'Urgell Hotel
 Click to rate
County Donegal, Ireland
Reviewed 3 weeks ago via mobile

I went to andorra as a school trip for skiing and we were staying in this hotel. When we arrived the rooms didn't smell nice, the toilets were not clean and the rooms were cramped, the rooms need to be updated badly! When we went skiing we would arrive back to realise that food we had paid for was missing...

 Report
Helpful?
Thank ellenkeyes
Maria_Baraldes_B, Gerente at Kyriad Andorra Comtes d'Urgell Hotel, responded to this review
Google Translation

Apreciado viajero, Quisiera pedirle disculpas por la mala experiencia ha vivido en nuestro establecimiento y por los graves hechos que...

Clonmany, Ireland
Reviewed 17 March 2017

My daughter was so excited to set off on her first holiday away with her school friends on February 17, 2017. Her spirits were dampened slightly when she discovered that the rooms were very shabby and the food wasn't very nice but there was a fast food outlet nearby and they didn't starve. On the evening before they left, she...

 Report
Helpful?
3Thank Patricia G
Maria_Baraldes_B, Drector Hotel at Kyriad Andorra Comtes d'Urgell Hotel, responded to this review

Dear Customer: As you have already been informed of the agency or the monitors who were with the group at the Hotel during the incident, Is in the hands of the Andorran police which has opened an investigation. All the measures were taken due to the seriousness of the facts, you can rest assured. A greeting; Maria Baraldés Director Hotel...

Dublin, Ireland
Reviewed 16 March 2017

Stayed here as part of a school trip, worst hotel I have ever been in. Rooms were tiny (NOTHING like pictures on website) showers were size of sinks, no kettle or hairdryers supplied. Rooms were filthy, and need modernised. Food was disgusting, staff were rude. Money and food were stolen from our rooms which were in our bags, because the...

 Report
Helpful?
7Thank clionagibbons16
Maria_Baraldes_B, Director Hotel at Kyriad Andorra Comtes d'Urgell Hotel, responded to this review

Dear Customer: Thank you for taking the time to provide an assessment of your stay. I regret to know that expectations were not met. Regarding the incident to which he refers, he must know that it is in the hands of the police, a complaint has been filed, and an investigation has been opened. It is bad news that I...

Ireland
Reviewed 4 March 2017 via mobile

We went here as a school in Feb. For starters the rooms were cramped, bathrooms were so horrible - had to hold the shower head above your own head and sometimes the hot water would run BROWN. Food wasn't great, staff were rude and we had food & MONEY stolen from or hotel rooms. Absolute disgrace would never go back...

 Report
Helpful?
3Thank Mdohertyturas
Reviewed 26 February 2017

I stayed here as part of a school group on a ski tour for 6 nights. I can easily say that this has been the worst hotel we have stayed in. We had 49 students travelling and they were spread over 4 floors which made it very difficult to supervise. There were several problems with key cards not working. The...

 Report
Helpful?
8Thank Niall H
Rottingdean, United Kingdom
Reviewed 29 January 2017 via mobile

Very dated Hotel. Needs a full refurb. Room was to hot at night and could not alter the temperature. Wifi was only in reception and was rubbish. We cldnt park at the hotel as the parking was full. We wouldn't stay here again. The only good thing is the distance to Caldea.

 Report
Helpful?
Thank simongrv
Albacete, Spain
Reviewed 18 January 2017

In general, the hotel is OK, but the bathroom need a completily renovation,and the Wifi signal only can be used in the hall,and for a few moments. The food was good enogh.The location is convinient to enjoy of our porpous of skiing, because is in the way to the slopes.

 Report
Helpful?
Thank javipicazo74
Reviewed 25 January 2014 via mobile

We stayed at this hotel for a week of New Year. I wasn't too happy with the hotel in general. The only thing I really enjoyed was breakfast and New Year dinner - guys really can cook. However in the rooms you don't have an electric tea pot, and when I asked for a cup of hot water, they sent...

 Report
Helpful?
1Thank jacckie
UK
Reviewed 3 January 2013

The room was small, with little room to move around the bed. The bed itself was good and the room had a decent tv, with a (small) bath. We arrived in peak season and still found a room as a walk-in guest, which was good. The location is great, just 200 metres from Caldea in one direction and 200 metres...

 Report
Helpful?
3Thank The_Bogtrotter
ComtesUrgell, Director de Relaciones con Clientes at Kyriad Andorra Comtes d'Urgell Hotel, responded to this review

Dear customer, Undoubtedly, we greatly appreciate your words, and we will send your appreciation to the whole team of our hotel .. Hope to see you again very soon, and of course, offer a quality service. Thank you for trusting us. Kind regards

Costa da Caparica, Portugal
Reviewed 3 November 2012

Very nice hotel, good price and good location. It was very nice to sleep hearing the sound of the river's water running down the hill. Small but very comfortable rooms. Good restaurant. Delicious breakfast!!!

 Report
Helpful?
1Thank LuciaFerreira
ComtesUrgell, Direccion at Kyriad Andorra Comtes d'Urgell Hotel, responded to this review

Dear customer, Undoubtedly, we greatly appreciate your words, and we will send your appreciation to the whole team of our hotel .. Hope to see you again very soon, and of course, offer a quality service. Thank you for trusting us. Kind regards

50 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
View from Room (4)
Viewed
Bathroom (4)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Room/Suite (7)
Viewed
Dining (7)
Viewed
Hotel & Grounds (3)
Viewed
Family/Play Areas (2)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Escaldes-Engordany hotels
0.4 km away
Tulip Inn Andorra Delfos Hotel
Tulip Inn Andorra Delfos Hotel
#18 of 29 in Escaldes-Engordany
387 reviews
0.7 km away
Silken Insitu Eurotel - Andorra
Silken Insitu Eurotel - Andorra
#21 of 29 in Escaldes-Engordany
27 reviews
0.1 km away
Hotel & Aparthotel Cosmos
Hotel & Aparthotel Cosmos
#20 of 29 in Escaldes-Engordany
291 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Hotel Tudel
Hotel Tudel
#16 of 29 in Escaldes-Engordany
136 reviews
0.1 km away
Hotel Metropolis
Hotel Metropolis
#8 of 29 in Escaldes-Engordany
221 reviews
0.2 km away
Eureka Hotel Les Escaldes
Eureka Hotel Les Escaldes
#13 of 29 in Escaldes-Engordany
201 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
Services
  • Room Service
Official Description (provided by the hotel)
Kyriad Andorra Comtes d'Urgell is a traditional hotel in the center of Escaldes Engordany at 100 meters from Caldea. It offers free wifi in public areas and a large lounge with TV. ... more   less 

Additional Information about Kyriad Andorra Comtes d'Urgell Hotel

Address: 29 Avinguda de les Escoles, Escaldes-Engordany AD700, Andorra
Region: Andorra > Escaldes-Engordany Parish > Escaldes-Engordany
Price Range: $38 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kyriad Andorra Comtes d'Urgell Hotel 3*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, HostelWorld, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Kyriad Andorra Comtes d'Urgell Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comtes d Urgell
Kyriad Andorra Comtes D'Urgell Hotel Escaldes-Engordany
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Kyriad Andorra Comtes d'Urgell Hotel staff and other travellers.
1 question
Ask a question
Questions? Get answers from Kyriad Andorra Comtes d'Urgell Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay far away!”
clionagibbons16, 16 Mar 2017 | Read review
“ask for the rooms with a view to the city, othervise You will get rooms to the Yard, which has noise of air conditioniers and is not a good view, also it is dark.”
Rimga, 29 Sep 2012 | Read review
“Big rooms are in the top floors. That can be hot at summer, without air conditioning...”
traveler-art, 28 Jul 2011 | Read review
3 of 3
Check these sites for availability
Booking.com
Hotels.com
Travelocity
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates