We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Piolets Park & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Hotel Piolets Park & Spa
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

752 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Piolets Park & Spa
See the most recent reviews
Showing 262: English reviews
Newry, United Kingdom
Reviewed 13 March 2013

The staff at this hotel are so lovely and friendly. Check in was so easy, the girl at reception made sure we fully understood all aspects eg free drinks with dinner, lockers and safety deposite box in room. The rooms are great and the hotel is always warm. We are lucky to have a balcony, a good place to keep...

 Report
Helpful?
Thank eimslynch
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests Thank you very much for your feedback on Ahotels Piolets Park & Spa and we are so delighted that you had an enjoyable stay with us. Our priority is to offer to all of our guests a warm service so they feel at home away from home. We are very pleased to hear that you spent a lovely...

liverpool
Reviewed 10 March 2013

Food is bad for a four star hotel. Choice is limited and food not properly cooked in some instances. General facilities good as is location although the ski locker/shuttle is manic especially with some foreign nationals who don't appreciate the concept of a queue! I opted to rent a locker at the gondola station which whilst at 50 euros was...

 Report
Helpful?
1Thank palmsprings08
Relaciones Públ... P, Director de Relaciones con Clientes at Hotel Piolets Park & Spa, responded to this review

Dear guests First of all, many thanks for taking the time to share your thoughts and experiences, although some of them were not totally positive. Please accept our apologies for not meeting your expectations at your stay. We have many food options at restaurant both breakfast and dinner, it is a real pity you did not like it very much,...

Newton Abbot
Reviewed 23 February 2013

My nine year old son and I had an excellent stay here over the half term week. The staff here are super friendly and the kid's room, open between 4 and 10pm was an unexpected treat. My son made lots of new friends and, as a single parent, I had lots of time to relax with my book. We will...

 Report
Helpful?
3Thank lovelygrey
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests Thank you very much for your feedback we are so delighted that you had an enjoyable stay with us, even more your lovely nine years old son. We are extremely pleased to hear that he could spend a nice time and could make a lot of friends. It is very important to us, to try to create the...

Reviewed 18 February 2013 via mobile

We are a family of four with 2 young boys. On arrival (driven from Barcelona Airport - 3 scenic hours) we sere impressed by the service of all the staff. Particularly Mat a young guy who anticipated our needs and could not have been more helpful. There was a misunderstanding regarding our booking with no obvious blame. The Hotel responded...

 Report
Helpful?
1Thank RogerF7
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests Thank you very much for staying with us and for your feedback. It is lovely to know that you enjoy your stay, and we are really happy you found our staff helpfull at all time. I should be delighted to meet and welcome you personally in your next visit. We are so pleased to know that you consider...

Kendal. UK
Reviewed 17 February 2013

We have just returned from our family ski holiday, all I can say is the hotel food has improved since last year it is a little hotter than last year. Which is a great thing. We wrote a report on the hotel last year. Which I still stand by. I don't think you can get a better hotel at the...

 Report
Helpful?
1Thank Collinfield
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear customers It is great to know that you have chosen again, another year as a place to spend your holiday, there is nothing more gratifying for us! It's a good opportunity for us that customers can compare their different experiences in different years, because they can indicate and let us know which improvements have been made and all we...

Odiham, United Kingdom
Reviewed 11 February 2013

Having been to Soldeu for the past two years staying at the Sport Hotel both times, we thought we would try a different hotel in the same location. Piolets Park and Spa is a modern hotel with good facilities. The rooms are spacious which included a small seating area allowing you to relax rather than having to sit on the...

 Report
Helpful?
1Thank FVC
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear customers We are pleased you have spent the time to leave your comments about your recent stay at Ahotels Piolets Park & Spa. As you say, it is a modern and contemporary hotel with spacious rooms and where everything has been designed to enjoy a few days of rest and comfort. Unfortunately, despite having a free shuttle service to...

Staffordshire
Reviewed 5 February 2013 via mobile

Lovely modern looking hotel. Great bar staff and lovely Gin and Tonics! The hotel lacks the personal touch in my opinion. Booked through Inghams. Buffet food was always varied and of a good standard. Staff weren't aware of inghams package deal so we constantly had problems trying to order our "free drinks" With our meal. Rooms are very nice but...

 Report
Helpful?
1Thank NatnDaveAllen
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests Thank you very much for chearing with us your experience about your holidays. In fact Ahotels Piolets Park & Spa it is a concept of a modern hotel with nice rooms and different services that we offer to our clients to make their stay easier and more comfortable. We are very proud about our staff as they can...

Newport, South Wales
Reviewed 3 February 2013

We have just returned from a week in Soldeu (26/01-02/02) and have had a fantastic time. Having read the reviews on this hotel I must admit I was a little bit worried as to what greeted us, but i shouldn't have been as the hotel lived up to it's 4 star rating. We stayed in one of the appartment rooms...

 Report
Helpful?
2Thank Headbangers
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests First of all we would like to thank you for the trust in Piolets Park & SPA, especially after reading different comments on line about our services and making up an idea in advanced of the hotel. We also thank you for us the opportunity to create your own opinion after having your holidays. Thank you very much...

Hamburg, Germany
Reviewed 30 January 2013

You will reach the Hotel, welcome is very good and friendly, the luggage you have to do by yourself, ok from parking to the very closed elevator, the room very standard, not more, the cleaning ok, but not more, after this you get the first impression of low budget and no care for service and quality, and you dont know...

 Report
Helpful?
1Thank N-Joy-Bleisure
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear clients It is extremely value for us having this information about your opinion in order to improve our weaknesses. We are terrible sorry for the impressions you have found of our hotel. Our main goals are to get the 100% guest´s satisfaction and high quality in all the services we offer. We are so sorry to know that none...

Moraira, Spain
Reviewed 26 January 2013 via mobile

Stayed here for a week in january. Generally it was a good hotel, weather was very snowy and did manage to break my ankle on the slopes though the hotel did kindly lend me a wheelchair which was a godsend as I wouldnt have got out of the hotel without it for 4 day's. The meal choice was good let...

 Report
Helpful?
1Thank Tinkerbelinda
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear clients We are terrible sorry you broke your ankle on the slopes, it happens very often . I glad it had not ruined your holidays very much and you could do other alternatives at the hotel such us the spa. We are sorry to know as well that you had a problem with the door of your room. Our...

258 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (205)
Viewed
Hotel & Grounds (57)
Viewed
View from Room (14)
Viewed
Dining (17)
Viewed
Room/Suite (18)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (7)
Viewed
Bathroom (5)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (5)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Family/Play Areas (8)
Viewed
Pool/Beach Area (10)
Viewed
Dining (16)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Soldeu
0.6 km away
Sport Hotel Hermitage & Spa
0.4 km away
Sport Hotel Village
Sport Hotel Village
#3 of 17 in Soldeu
424 reviews
0.2 km away
Himalaia Soldeu
Himalaia Soldeu
#5 of 17 in Soldeu
457 reviews
Show Prices
Show Prices
Show Prices
14.9 km away
Hotel Princesa Parc
Hotel Princesa Parc
#1 of 12 in Arinsal
1,359 reviews
0.5 km away
Hotel Galanthus & Spa
Hotel Galanthus & Spa
#4 of 17 in Soldeu
259 reviews
1.1 km away
Nordic Hotel
Nordic Hotel
#3 of 4 in El Tarter
408 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
4* mountain hotel, ideal for mountain lovers, families and a relaxing short break. It is situated 300 m away from the biggest ski station in southern Europe, Grandvalira and 18 km from Andorra la Vella with more than 1.500 shops. Hotel has 150 rooms. 76 Premium rooms completely renewed during 2016. All rooms have views onto mountains. Typologies available: double, triple, quadruple and suite. Buffet style restaurant with views onto the mountain and 8 show cooking areas. Lounge Bar with terrace. Mountain Wellness & Spa with dynamic swimming pool, indoor whirlpool, outdoor whirlpool, sauna and hammam. 7 health and beauty treatment cabins. Massage under request. Gym overlooking onto mountains. Kids' Club. Ski Room 100% renovated. Free shuttle to Soldeu ski station during winter. Sports shop with rental and sale. Outside car park and indoor garage. Room service. 24-hour reception. WIFI. ... more   less 

Additional Information about Hotel Piolets Park & Spa

Address: Carretera General 2, 19, Soldeu 100, Andorra
Region: Andorra > Canillo Parish > Soldeu
Price Range: $181 - $1,513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Piolets Park & Spa 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com and Agoda so you can book your Hotel Piolets Park & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ahotels Piolets Park And Spa
Ahotels Piolets Park Hotel Soldeu
Ahotels Piolets Park Soldeu
Hotel Style:
#1 Family Hotel in Soldeu
#2 Spa Hotel in Soldeu
#2 Ski-In / Ski-Out Hotel in Soldeu
#2 Luxury Hotel in Soldeu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Piolets Park & Spa staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Hotel Piolets Park & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed to have beautiful views of the mountains”
 of 5 bubbles JulieC2909, 30 Dec 2016 | Read review
“They all seem to have mountain views”
 of 5 bubbles 838melanieb, 13 Apr 2016 | Read review
“Floor 5 has the furthest reaching views”
 of 5 bubbles Fincher, 15 Mar 2016 | Read review
“All the rooms seem to have a good outlook to the mountains.”
 of 5 bubbles denboy938, 15 Mar 2016 | Read review
“Best views are facing slopes of soldeu ski resort immediately across the road”
 of 5 bubbles U40PAsharonm, 9 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay